10Nov2020

Healthcare and Ransomware

As many of you know, our family has spent a lot of time in hospitals over the past 30 days. Thankfully, we’re all healthy – and the doctors have been great. But looking at their technological support systems as a patient, parent and IT specialist, I could use an electronic sedative. Judging from what I

• 10 Nov, 2020
• Norman Rosenthal
• 0 Comments
• electronic health records, hacker, ransomeware,

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10Nov2020

Websites and the Need to Know

Why do some companies and organizations, especially non-profits, feel the need to post the names of their entire staffs on their websites? The question came up in a recent conversation with an IT colleague. Smaller companies and non-profits seem to get hack-attacked more often, and they tend to list everyone in the company or organization

• 10 Nov, 2020
• Norman Rosenthal
• 0 Comments
• phishing, privacy, ransomeware,

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13Oct2020

The Night the ‘Office’ Went Dark

Two weeks ago, Microsoft’s Office 365/Microsoft 365 cloud-based services, which include the online Office apps, went down for as long as five hours in some parts of the United States, Western Europe and India. As of this writing last week, users were still reporting sporadic outages of some services. So far, our clients have not

• 13 Oct, 2020
• Norman Rosenthal
• 0 Comments
• Azure, Microsoft, Microsoft Exchange, microsoft teams, Office 365, outage, outlook.com, SharePoint,

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13Oct2020

iPhone 12: It’s Here

iPhone 12 has arrived, and it could be in your hands (or mine) in less than two weeks. As with every Apple product rollout, this one is shrouded in secrecy and pierced by leaks. You can get the official info from the online presentation – Hi, Speed – from Apple Park. By the time you

• 13 Oct, 2020
• Norman Rosenthal
• 0 Comments
• 5G, Apple, iOS14, iphone 12,

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13Oct2020

Disinformation Wars Scaling Up

Disinformation is as old as the homo sapiens species. But the ability to create misleading information and deep fakes continuously gets better and more vicious, and the speed at which it can spread gets faster. It’s easy to say, “get your news from trusted sources” and “use common sense,” but the deceptions are sophisticated. Disinformation

• 13 Oct, 2020
• Norman Rosenthal
• 0 Comments
• conspiracy theories, disinformation, Facts Check, malinformarion, nisinformation, Politifact, propaganda, rumors, Snopes,

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08Sep2020

PC vs. Mac: Burned at the Stake?

Religion and politics have not been the only subjects to generate intense discussions, if not outright arguments. The choice between a PC and Mac has generated the same feelings, but in actual experience, we’ve seen more détente – or ecumenicism. Many of us have PC computers and Apple mobile devices. Heck, many people even use

• 8 Sep, 2020
• Norman Rosenthal
• 0 Comments
• Apple, mac, Microsoft, PC,

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08Sep2020

Pants on Fire

Whether it’s business or politics, there’s a tendency to point fingers at other parties or make excuses. Some people will do anything to avoid responsibility. Yes, stuff happens, especially with technology and especially in these times, with so many people using more technology for work, school and entertainment. We believe this places a premium on

• 8 Sep, 2020
• Norman Rosenthal
• 0 Comments
• migration, technical support, technology, update, upgrade,

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08Sep2020

Watching TV in the Electronic Jungle

Watching TV was so simple for anyone who remembers life before cable. Today, we have more options than ever before – and more confusion. If you’re ready to go back to Square 1 and start all over again, here’s what to look at to reset your TV – or streaming content. If you are still

• 8 Sep, 2020
• Norman Rosenthal
• 0 Comments
• Altice, Amazon Prime, cable, Comcast, disney+, fios, Hulu, netflix, roku, Streaming services, TV, Verizon, xfinity,

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11Aug2020

Solving Surges

It doesn’t take much of a power surge to upset the delicate electronics in most of our devices. At worst, a power surge can fry their insides, and that alone should motivate you to have everything connected to an outlet through a surge protector. While even they are not immune to surges, you can reset

• 11 Aug, 2020
• Norman Rosenthal
• 0 Comments
• avr, battery backup, power outage, surge protector,

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11Aug2020

‘Free’ is Not Always Free

Anyone who’s known us or done business with us for any length of time knows that there’s no such thing as a free anything. If you use T-Mobile to access the Free Conference Call service, you likely got a rude – though not necessarily expensive – wakeup call about the fallacy of free. The problem,

• 11 Aug, 2020
• Norman Rosenthal
• 0 Comments
• free apps, Free Software, hidden costs,

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