By providing our clients with a complete menu of services we ensure all their needs are met, regardless of their size or sector or the complexity of their IT needs.
ONSITE SOLUTIONS / REMOTE SOLUTIONS / TELEPHONE SUPPORT
We support clients through three options at three price levels to best match their needs, comfort zones and budgets.
System planning, design and implementation
Onsite response to problems
As frequent or infrequent as required
Problem-solving via remote connection
Concurrent screen viewing
Client-focused support – you walk us through your issue until we find a solution
Businesses no longer operate nine to five. Neither do we.
No-fee after-hours support
Off-hours planned work to minimize disruption to operations
Small and medium-sized business can have corporate-quality email at cost-effective prices – while enjoying the added benefits of enhanced image and professionalism.
$5/month for 25 gigabytes Compare to $15-$20/month for 5 gigabytes
Enterprise-wide spam protection
Personalized domain name for as little as $5 per month
No web site required
99.9 percent availability – well above industry standard
Ideal for any businesses – companies requiring significant email and document retention but also those of all sizes and sectors
70 percent of companies that lose their data go out of business within five years. Tapes fail and hard drives crash. Both are frequently left untested – at risk to human failure. Increasingly common natural disasters make onsite storage risky. Data backup and protection no longer can be left to internal procedures and storage. Monthly automatic backup is by far less costly than post-disaster recovery
Cloud-based backup through trusted industry leader EMC
3 million users and 70,000 business clients
Service provided through local data centers
Daily backup status review and client contact if there is a problem
Would you leave your home and car uninsured? No. Is your business data no less vital to your well being and future?
21st century technology brings 21st century risk. You are under attack. You are responsible for both safeguarding your data and for what takes place on your wireless system, which can be easily hacked. Security is essential to protecting your business and its future.
SPYWARE/MALWARE AND VIRUS PROTECTION
Spyware and malware (malicious software) removal
Corporate-quality virus protection at competitive prices
User-friendly code-accessed security
Business and personal data protection – fulfilling legal obligations and protecting against identity theft
Technology is a tool that too often becomes an impediment to production and a drag on talent. With outside IT support key personnel are able to better focus on those business demands and opportunities that will translate into profit.
Regularly scheduled support – daily, weekly, monthly
As-needed support – short-term or long-term
Special project support
NETWORKING AND EQUIPMENT
Too often business networks are created to address today’s needs – but not those of tomorrow. Businesses must plan to succeed – and plan to accommodate that success.
Network design and implementation
Planning for growth
Purchase and installation
WEB SITE DEVELOPMENT, DATABASE DESIGN AND COMPUTER TRAINING
Through strategic alliances we provide clients with the convenience of a total solution option. Our relationships with other service providers equally committed to quality and customer service enable our clients to fulfill all their IT needs with confidence – all under one roof.
Web site design
Web site content writing
Database design and management
Computer training – software updates, new programs, etc.
PC OR MAC SUPPORT
Whether your business is PC-based or Mac-based – or a combination of the two – we provide complete support for both. We are fully trained on and remain current with each operating system.