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11Jul2017

Cyberbullying Hits Home

When you know a family that’s been victimized by cyberbullying, you take a closer, more personal look at this problem as both a parent and an IT professional. As I was waiting for a flight home the week before last, I saw something on Facebook and had a sinking feeling. I knew the family through
  • 11 Jul, 2017
  • Norman Rosenthal
  • 0 Comments
  • cyberbullying. intimidation, cybercrime, online safety, privacy, threatening,
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11Jul2017

Passwords Becoming Passé

I’m as tired as anyone else when it comes to remembering dozens of arcane passwords for all the websites I need to access. Current and future technology will be able to provide relief and stronger protection. Here’s the lowdown on locking down. If we’ve learned anything at all from the monthly ransomware reports, electronic “locks”
  • 11 Jul, 2017
  • Norman Rosenthal
  • 0 Comments
  • credit cards, cybersecurity, data security, privacy, risk management, security, strong passwords,
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11Jul2017

Big-Picture Solution

When a new client wanted to go wireless in their new space, we found a way to wire it now and avoid future problems. The client is happy we offered the alternative, and that’s what got us the business. There were two compelling reasons to wire the space. The first reason was that the company,
  • 11 Jul, 2017
  • Norman Rosenthal
  • 0 Comments
  • connection choices, infrastructure, wired, wireless,
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13Jun2017

Brave New Wireless World

It’s a wireless world out there, and it’s getting “wirelesser” every day. Not getting tangled up in wires can make for carefree experiences – as long as you’re not careless about your online presence. That’s especially true as you travel this summer. Here are some safety tips. First, understand that we are not only living
  • 13 Jun, 2017
  • Norman Rosenthal
  • 1 Comments
  • bluetooth, flying, inflight entertainment, mobile device, public hotspots, travel, vacation, WiFi, wireless,
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13Jun2017

Replacing Your Hardware

We’re a bunch of collegial competitors in IT support, and in recently sharing some thoughts with an industry fellow, I learned that Toshiba is shutting down its telephone business as part of a global restructuring. It seems that the pending bankruptcy of its Westinghouse Electric nuclear division is having a major financial fallout that’s affecting
  • 13 Jun, 2017
  • Norman Rosenthal
  • 0 Comments
  • legacy support, obsolete, security patches, Toshiba telephone systems, up-to-date firmware,
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13Jun2017

Pulling the Plug at BA

An IT contractor for British Airways accidentally pulled the wrong plug as travelers queued up for a holiday weekend. That pulled the plug on travel plans for some 75,000 passengers and cost the airline a reported $128 million. It makes you wonder: Who else is vulnerable to an “oops”? Probably everybody, but we can all
  • 13 Jun, 2017
  • Norman Rosenthal
  • 0 Comments
  • BA, backup, cancelled flights, conractor error, crippled, Ffight delays, Gatwick, Heathrow, nonfault tolerant, outage, pulling the plug, risk management,
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13Jun2017

Apple Speaks…or Listens

Siri’s new voice made a lot of noise at Apple’s Worldwide Developers Conference (WWDC) last week. She’s the lead voice of HomePod, Apple’s home hub that will try to muscle out Google Home and Amazon’s Echo. But as they say, “wait, there’s more.” Apple had a lot more to announce and a lot for Apple
  • 13 Jun, 2017
  • Norman Rosenthal
  • 0 Comments
  • Amazon Echo, Amazon Video, Apple, Apple TV, Google Home, High Sierra, homePOD, iMac, iOS11, iPad Pro, watchOS,
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09May2017

Gigabit Service

For Verizon customers, 1-gigabit service for $70 per month sounds so good. But it may not be the service of your dreams. There’s a lot going on here, so let’s try to sort it out. First, the initial offer is for new customers only. That shouldn’t surprise any consumers for anything we buy. Businesses routinely
  • 9 May, 2017
  • Norman Rosenthal
  • 0 Comments
  • Comcast, fast internet, gigabit internet, high speed network, netflix, on demand, performance, steaming, ultra hd, Verizon,
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09May2017

Home Router Vulnerability

Your home router is easily your most essential device for connecting businesses and family members to the world. It’s also the most vulnerable opening for hackers. How vulnerable is your router? One good place to look is Port 7547. If it’s closed on your router, it’s safe – for now. If it’s open, you’re vulnerable.
  • 9 May, 2017
  • Norman Rosenthal
  • 0 Comments
  • data security, MC, misfortune cookie, online safety, risk management, router hack,
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09May2017

Death of the Smartphone?

While we all wait for the next versions of iPhones and Galaxies, are they “dead men walking?” Technology changes – fast. Where could the smartphone go? To use an analogy for most of you, it could go the way of the VCR. That technology is commercially dead, but its function lives on through DVR capabilities,
  • 9 May, 2017
  • Norman Rosenthal
  • 0 Comments
  • agmented reality, AI, Apple, AR, galaxy, iPhone, Samsung, smarphone, Wearables,
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