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08Jan2019

The 5G Promise

5G is just about here, and the telecom carriers are pushing it out. Android devices, made by numerous manufacturers, are about to come on the market – even if networks are in the development stage. Rumors abound that Apple will hold back until 2020 to introduce 5G devices, and that’s a good decision for a number of reasons.
  • 8 Jan, 2019
  • Norman Rosenthal
  • 0 Comments
  • 5G, data distribution, mobile devices, upgrade,
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08Jan2019

How Secure is Cellular Data?

We know public Wi-Fi networks can be unsecured, and we’ve tailored our use to deal with those problems. But now, hacking cellular networks may be a growing danger as more cracking devices and techniques become more available.
  • 8 Jan, 2019
  • Norman Rosenthal
  • 0 Comments
  • 2FA, cellular, cybersecurity, data security, EFF, GSM, Network Security, online security, public wifi, SS7, two-factor authentication,
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08Jan2019

It’s All About the Switch

As data pipelines and Wi-Fi networks get bigger and faster, you need to pay attention to the switch, the connector that brings the service into your office or home and sends it to your network. You may need a hybrid system that includes an up-to-date switch and some hardwiring to unleash the full power of the internet service that you pay for.
  • 8 Jan, 2019
  • Norman Rosenthal
  • 0 Comments
  • 10/100/1000 switch, GB connection, ISP, network performance, network speeds, network switch, update, wifi booster, wifi performance, wired network, wiring,
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11Jun2019

Trade War’s Perfect Tech Storm

You could see this one coming way off on the horizon. Computer users on Windows 7 are starting to move to Windows 10 as the date approaches in 2020 – it’s eight months off – for the end of Windows 7 tech support. The shortage of chips is starting to abate, but with tariffs looming
  • 11 Jun, 2019
  • Norman Rosenthal
  • 0 Comments
  • Microsoft, Office 365, OneDrive, SSD, trade war, Win10, win7,
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11Jun2019

Setting Up and Using Microsoft OneDrive

Microsoft OneDrive may be as close as we’ll get to finding a safe harbor in the perfect storm created by the end of Windows 7, chip shortages and trade wars. Even without the storm conditions, it can give you smoother sailing. We’ve found that OneDrive fits several trends we’ve seen among many clients, including more
  • 11 Jun, 2019
  • Norman Rosenthal
  • 0 Comments
  • Microsoft, mileiq, Office 365, OneDrive,
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11Jun2019

Microsoft Goes Passive on Passwords

Microsoft recently announced it will not enforce password policies that require you to change your Windows password periodically. One reason is that most passwords and password changes are pathetic. Microsoft’s Windows Hello can eliminate some password requirements now, and it will eliminate more as website owners and developers catch on. Right now, it’s available for
  • 11 Jun, 2019
  • Norman Rosenthal
  • 0 Comments
  • fido, Microsoft, passive passwords, windows hello,
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14May2019

DIY and a Scam

When one of our clients decided to add a Wi-Fi extender in a home office, she contacted a phone number that purported to be a helpline from the manufacturer. It wasn’t, and it opened up a door for someone to gain access to sensitive information. We’re certainly not opposed to any of our clients buying
  • 14 May, 2019
  • Norman Rosenthal
  • 0 Comments
  • customer service, cyber scam, online safety,
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14May2019

Robocalls: The 50-Ton Elephant

If you’ve reached the breaking point in robocalls, you’re not alone. We tracked ours for the last three months just to see how bad a problem it’s become. Since Jan. 29, tracking only our landline at home, we received 583 robocalls – an average of 6.5 calls per day, 24/7/365. And that’s with Nomorobo installed
  • 14 May, 2019
  • Norman Rosenthal
  • 0 Comments
  • do not call list, jolly roger telephone, namorobo, nomorobo, phone scam, robocalls, telephone scammers,
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14May2019

Kohls and Amazon Starting a Trend?

“If you can’t beat ‘em, join ‘em” is an old adage. It applies to today’s retail environment, in which we love ordering stuff online but hate the process to return the stuff we don’t love. Kohls and Amazon may solve our problem while they help themselves with a new program. Beginning in July, the companies
  • 14 May, 2019
  • Norman Rosenthal
  • 0 Comments
  • Amazon, cashless retail store, klarna, kohls, online security, online shopping, retail dive, returns, whole foods,
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09Apr2019

Intel’s Chip Shortage Impacts Computer Sales

If you’re wondering why it’s taking longer to deliver and install new computers, it’s because there’s a shortage of Intel chips. Intel has placed the blame on several factors, including a slower demand in China. According to reports, Intel can also cite sales to cloud customers, a weakening NAND flash market and weaker modem demand.
  • 9 Apr, 2019
  • Norman Rosenthal
  • 0 Comments
  • chip shortage, cloud computing, intel, Windows,
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09Apr2019

Rule Your Email

We recently had to help a client resolve a rules-based email hack. It seems that hackers were able to change the rules in the email system to forward email to their own site and respond – and they could activate or deactivate the rule at will. The problem showed up when our client’s clients were
  • 9 Apr, 2019
  • Norman Rosenthal
  • 0 Comments
  • data secutiry, email hack, email rules, online safety, strong passwords,
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09Apr2019

Apple TV+ – Delicious or Wormy?

Apple has announced it will launch its own TV streaming service this fall, Apple TV+. Apple will join Netflix, Amazon and others in providing content. We don’t what it will cost, and we don’t know if the experience will be delicious or full of worms. But we can count on Apple disrupting the market and
  • 9 Apr, 2019
  • Norman Rosenthal
  • 0 Comments
  • Amazon, Apple TV, cable tv, HBO, Hulu, iPad, iPhone, mac, netflix, roku, Showtime, smart tv, Streaming services,
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12Mar2019

Neglect – The Silent IT Killer

We saw all the signs of classic neglect when we started with a new client who had been dissatisfied with their previous service provider. The fact that updates were never installed was horrifying because the client was in a financial services field. We can’t say if there was willful or accidental neglect, but the lack
  • 12 Mar, 2019
  • Norman Rosenthal
  • 0 Comments
  • IT, Network Security, technical support, updates,
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