March, 2019 | Sterling Rose

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12Mar2019: Neglect – The Silent IT Killer

We saw all the signs of classic neglect when we started with a new client who had been dissatisfied with their previous service provider. The fact that updates were never installed was horrifying because the client was in a financial services field. We can’t say if there was willful or accidental neglect, but the lack

12 Mar, 2019
Norman Rosenthal
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IT, Network Security, technical support, updates,

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12Mar2019: Security and On/Off Wi-Fi

We’re seeing more Ring doorbells. They offer you the ability to monitor your door from anywhere through the internet and your Wi-Fi network. But some clients have told us they don’t want their network on at all times because of radio frequency waves. We don’t share some people’s concerns about damage from radio waves. We

12 Mar, 2019
Norman Rosenthal
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IoT, security, security cameras. IoT, video doorbell, WiFi,

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12Mar2019: Password Problems Revisited

To take our discussion of vanishing passwords one step farther, some recent service calls for clients who’ve been hacked – some multiple times – have provided still more reasons to move on to newer technologies. We are getting numerous calls from clients to help them set up Dashlane, including one client who has been hacked

12 Mar, 2019
Norman Rosenthal
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biometrics, data security, Network Security, password manager, strong passwords,

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