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09Jun2020

CAVEAT EMPTOR!!!

“Buyer Beware!” is a more important warning than ever before if you’re buying phones, computers, tablets and other electronic devices online. We all like online bargains, but the looting that took place as peaceful demonstrations fell apart will put a lot of stolen goods on the market. It’s a fact of life – not a
  • 9 Jun, 2020
  • Norman Rosenthal
  • 0 Comments
  • click bait, consumer protection, credit card fraud, online bargain, online security, online shopping, phishing,
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09Jun2020

Double Check, Triple Check

In times of crisis, cybercriminals know how to take advantage of our generosity with online scams. They come in all shapes and forms. You need to double check and triple check every email you get requesting money or action, and you need to do the same for every link you have an impulse to click.
  • 9 Jun, 2020
  • Norman Rosenthal
  • 0 Comments
  • click bait, cybercrime. cybersecurity, email scams,
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09Jun2020

The Death of 99 Cents

We sometimes get so hung up on not paying one cent or a few dollars more for a service that we don’t see the forest for the trees. As we make more use of technology for our business and personal lives, it’s helpful to put the economics into perspective. We have some truly amazing technology
  • 9 Jun, 2020
  • Norman Rosenthal
  • 0 Comments
  • CNN, disney+, ESPN, Fubo, HBO, icloud, Satellite TV, Streaming services, triple play, YouTube,
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14Apr2020

Making ‘Work from Home’ Work

As the “shelter-in-place” orders rapidly clamped down on our mobility, the massive and sudden shift in how we worked forced employers and employees to scramble. Equipment and security became the key issues to address. Most of the equipment issues our clients faced revolved around laptop computers. Because of last year’s chip shortage, computer manufacturers were
  • 14 Apr, 2020
  • Norman Rosenthal
  • 0 Comments
  • cloud server, remote desktop, vpn, work from home,
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14Apr2020

Home Remodeling – Technology Style

Homes were caught short when everybody had to stay home to work, learn and entertain themselves. Wi-Fi networks and the internet had to carry much more traffic, and the rapid rise of new technology needs created holes for hackers to tunnel into systems. Here’s what you need to do. First, shore up your security. Treat
  • 14 Apr, 2020
  • Norman Rosenthal
  • 0 Comments
  • cable internet, data security, WiFi,
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14Apr2020

What Will Change When We’re Healthy Again?

Be careful of what you wish for. Employees have pushed to work at home, and employers – for the most part – resisted it. More remote working – and learning – will become the new norm as our coronavirus ends, and dynamics will change. Our workplace and school dynamics are under scrutiny, for sure. People
  • 14 Apr, 2020
  • Norman Rosenthal
  • 0 Comments
  • online shopping, remote leanring, remote work,
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19Mar2020

COVID-19 Crisis – Keeping Your Technology Safe and Productive

A letter to our Clients and Friends: It’s time to step back and take a deep breath. Yes, breathe in. Exhale slowly. Relax. We don’t know how long our public health crisis with the coronavirus will last nor how it will end. But we’re in it together, and we at Sterling Rose want to offer
  • 19 Mar, 2020
  • Norman Rosenthal
  • 0 Comments
  • COVID-19, internet safety, public health crisis, update, work from home,
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10Mar2020

Drowning in Disinfection

Be careful how you disinfect your tech equipment. One client’s cleaning solution wasn’t ideal, but we didn’t discover its effects until we made a service call. We made the service call because an Excel file seemed to be going bonkers. When our client clicked on a cell, the file would start scrolling uncontrollably. It only
  • 10 Mar, 2020
  • Norman Rosenthal
  • 0 Comments
  • cleaning your computer, clorox, coronavirus, disinfecting, keyboard, mouse, virus protection,
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11Feb2020

Time to Reassess Your Email Provider

If you have your email with your internet service provider (ISP), it might be a good time to take a look at what you’re getting, what you could get, and what you might lose. First, ISPs provide email as a loss-leader service to keep your internet (and maybe cable TV) business. That internet business is
  • 11 Feb, 2020
  • Norman Rosenthal
  • 0 Comments
  • Fastmail, GMail, icloud, ISP email, outlook.com, ProtomMail,
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11Feb2020

Tech DIY: Our Equivalent of Calling the Plumber or Electrician

I can clean out a drain trap and change a light switch. But when I try to do something more, it usually winds up costing more than if I had called the plumber or electrician in the first place. It’s the same with your technology. There are some things you can do yourself, but there
  • 11 Feb, 2020
  • Norman Rosenthal
  • 0 Comments
  • DIY, IT Support, new hardware, router, Website DNS,
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