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09Apr2019

Intel’s Chip Shortage Impacts Computer Sales

If you’re wondering why it’s taking longer to deliver and install new computers, it’s because there’s a shortage of Intel chips. Intel has placed the blame on several factors, including a slower demand in China. According to reports, Intel can also cite sales to cloud customers, a weakening NAND flash market and weaker modem demand.
  • 9 Apr, 2019
  • Norman Rosenthal
  • 0 Comments
  • chip shortage, cloud computing, intel, Windows,
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09Apr2019

Rule Your Email

We recently had to help a client resolve a rules-based email hack. It seems that hackers were able to change the rules in the email system to forward email to their own site and respond – and they could activate or deactivate the rule at will. The problem showed up when our client’s clients were
  • 9 Apr, 2019
  • Norman Rosenthal
  • 0 Comments
  • data secutiry, email hack, email rules, online safety, strong passwords,
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09Apr2019

Apple TV+ – Delicious or Wormy?

Apple has announced it will launch its own TV streaming service this fall, Apple TV+. Apple will join Netflix, Amazon and others in providing content. We don’t what it will cost, and we don’t know if the experience will be delicious or full of worms. But we can count on Apple disrupting the market and
  • 9 Apr, 2019
  • Norman Rosenthal
  • 0 Comments
  • Amazon, Apple TV, cable tv, HBO, Hulu, iPad, iPhone, mac, netflix, roku, Showtime, smart tv, Streaming services,
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12Mar2019

Neglect – The Silent IT Killer

We saw all the signs of classic neglect when we started with a new client who had been dissatisfied with their previous service provider. The fact that updates were never installed was horrifying because the client was in a financial services field. We can’t say if there was willful or accidental neglect, but the lack
  • 12 Mar, 2019
  • Norman Rosenthal
  • 0 Comments
  • IT, Network Security, technical support, updates,
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12Mar2019

Security and On/Off Wi-Fi

We’re seeing more Ring doorbells. They offer you the ability to monitor your door from anywhere through the internet and your Wi-Fi network. But some clients have told us they don’t want their network on at all times because of radio frequency waves. We don’t share some people’s concerns about damage from radio waves. We
  • 12 Mar, 2019
  • Norman Rosenthal
  • 0 Comments
  • IoT, security, security cameras. IoT, video doorbell, WiFi,
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12Mar2019

Password Problems Revisited

To take our discussion of vanishing passwords one step farther, some recent service calls for clients who’ve been hacked – some multiple times – have provided still more reasons to move on to newer technologies. We are getting numerous calls from clients to help them set up Dashlane, including one client who has been hacked
  • 12 Mar, 2019
  • Norman Rosenthal
  • 0 Comments
  • biometrics, data security, Network Security, password manager, strong passwords,
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12Feb2019

Generated Passwords Resolve Two Issues

During the recent holidays, I decided to get around to that one project I’d been meaning to do: change all my passwords. I have 241 unique passwords, and even though my password manager at the time gave them strong scores, I just wasn’t happy with the whole situation. So, I dived into a project for
  • 12 Feb, 2019
  • Norman Rosenthal
  • 0 Comments
  • 1password, dashlane, lastpass, passphrase, password manager, random password, strong passwords,
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12Feb2019

Inside the World of Updates

Facetime updates got a lot of face time recently with all the reports about how a 14-year-old discovered a bug that left a mic open even if a recipient didn’t answer a group Facetime call. It was shocking but not surprising, based on how updates are developed and implemented. Apple, Microsoft, Google and other technology
  • 12 Feb, 2019
  • Norman Rosenthal
  • 0 Comments
  • Apple, bug, facetime, Google, Microsoft, privacy, security, updates,
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12Feb2019

Office 365 and The Cloud

The recent Office 365 outage highlighted reasons why using the cloud exclusively is not always the ideal solution for everyone. It’s great to be able to pull data from anywhere in the world, but if you can’t place an order or send out an invoice, the cloud has rained on your parade. Most of you
  • 12 Feb, 2019
  • Norman Rosenthal
  • 0 Comments
  • Azure, cloud computing, Microsoft, Office 365, SSO,
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08Jan2019

The 5G Promise

5G is just about here, and the telecom carriers are pushing it out. Android devices, made by numerous manufacturers, are about to come on the market – even if networks are in the development stage. Rumors abound that Apple will hold back until 2020 to introduce 5G devices, and that’s a good decision for a number of reasons.
  • 8 Jan, 2019
  • Norman Rosenthal
  • 0 Comments
  • 5G, data distribution, mobile devices, upgrade,
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