19Mar2020

COVID-19 Crisis – Keeping Your Technology Safe and Productive

A letter to our Clients and Friends: It’s time to step back and take a deep breath. Yes, breathe in. Exhale slowly. Relax. We don’t know how long our public health crisis with the coronavirus will last nor how it will end. But we’re in it together, and we at Sterling Rose want to offer

• 19 Mar, 2020
• Norman Rosenthal
• 0 Comments
• COVID-19, internet safety, public health crisis, update, work from home,

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10Mar2020

Drowning in Disinfection

Be careful how you disinfect your tech equipment. One client’s cleaning solution wasn’t ideal, but we didn’t discover its effects until we made a service call. We made the service call because an Excel file seemed to be going bonkers. When our client clicked on a cell, the file would start scrolling uncontrollably. It only

• 10 Mar, 2020
• Norman Rosenthal
• 0 Comments
• cleaning your computer, clorox, coronavirus, disinfecting, keyboard, mouse, virus protection,

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11Feb2020

Time to Reassess Your Email Provider

If you have your email with your internet service provider (ISP), it might be a good time to take a look at what you’re getting, what you could get, and what you might lose. First, ISPs provide email as a loss-leader service to keep your internet (and maybe cable TV) business. That internet business is

• 11 Feb, 2020
• Norman Rosenthal
• 0 Comments
• Fastmail, GMail, icloud, ISP email, outlook.com, ProtomMail,

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11Feb2020

Tech DIY: Our Equivalent of Calling the Plumber or Electrician

I can clean out a drain trap and change a light switch. But when I try to do something more, it usually winds up costing more than if I had called the plumber or electrician in the first place. It’s the same with your technology. There are some things you can do yourself, but there

• 11 Feb, 2020
• Norman Rosenthal
• 0 Comments
• DIY, IT Support, new hardware, router, Website DNS,

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14Jan2020

Passwords’ Brave New World

While passwords need to go away, they won’t disappear overnight. So, we highly recommend you – and the internet world – follow some guidelines from the National Institute of Standards and Technology (NIST) in managing your online presence. For individuals and small businesses, managing hundreds of passwords for all the websites and resources you need

• 14 Jan, 2020
• Norman Rosenthal
• 0 Comments
• cybersecurity, NIST, password, risk management,

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14Jan2020

What Are Your Biggest Online Threats in 2020?

Cyberthreats will be coming at you – and any person or organization with whom you have an online relationship – with increasing speed and sophistication. For some, it might feel like you’re living inside an online fantasy game, but it’s real life. Here’s what to look for. Phishing and Social Engineering There’s nothing new about

• 14 Jan, 2020
• Norman Rosenthal
• 0 Comments
• data security, information theft, IoT, online security, phishing, ransomeware, social engineering,

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14Jan2020

Health Wearables in Style at CES

Wearables caught our eye at this year’s CES (Consumer Electronics Show) in Las Vegas. There’s a wearable for almost any health condition, and that has its own set of pros and cons. The big pro, as we see it, is that you can monitor so many health conditions, such as your heartbeat, blood pressure, blood

• 14 Jan, 2020
• Norman Rosenthal
• 0 Comments
• Amazon, Apple, Apple Watch, CES, electronic health records, fitbit, health and safety, Microsoft, vitals monitor, Wearables,

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10Dec2019

7-bit#, 7-bit#-not PW123 – A Password Primer

This headline depicts how passwords are written and stored in your computing environment. We won’t go into heavy details, but it essentially works this way. When you put letters – upper and lower case – and numerals and special characters into your password, the storage system records them in a code involving 7 bits and

• 10 Dec, 2019
• Norman Rosenthal
• 0 Comments
• best practices, data security, online security, secure password,

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10Dec2019

Technology Years and Dog Years

Dog owners are used to extrapolating their pet’s age into more human terms by multiplying their age by seven. A 10-year-old dog is roughly the same “age” as a 70-year-old person. A technology year can be more like 20 human years; your 3-year-old computer could be more like a 60-year-old person. If you have a

• 10 Dec, 2019
• Norman Rosenthal
• 0 Comments
• end of life, Microsoft, Office 365, technology, windows 7,

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10Dec2019

‘30’ and New Routers

Thirty seems to be the magic number for wireless devices connected to your Wi-Fi network. Many homes can easily have 30 or more devices and getting proper signals to all of them can be like trying to squeeze 10 lanes of traffic into four. Moving to a router that encompasses Wi-Fi 6 capabilities is an

• 10 Dec, 2019
• Norman Rosenthal
• 0 Comments
• router, wifi 6, wifi performance, wireless,

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