20Aug2019

Email in Disguise

The trend of getting voicemail messages through email is opening new doors for hackers to enter computer systems. Scammers are using email with spoofed addresses to hack into business operations, such as wiring money. Today’s office environment provides a perfect setup for a hacker: You hit people when they’re juggling multiple tasks, and you come

• 20 Aug, 2019
• Norman Rosenthal
• 0 Comments
• cybersecurity, data security, email hacked, privacy, security, spam, spoofing, voicemail,

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20Aug2019

Who’s Your Office 365 Partner?

As an Office 365 administrative partner for almost all of our clients, we have extraordinary access to your systems – and a huge responsibility. You depend on our honesty and competency to keep your systems running and protect you from breaches. Some of our colleagues are not as good about this. Microsoft finally provided some

• 20 Aug, 2019
• Norman Rosenthal
• 0 Comments
• 2FA, Microsoft, Network Security, Office 365, security, two-factor authentication,

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20Aug2019

Convenience vs. Competition: What do You Think?

The Department of Justice is beginning an investigation of “big data” companies and their hold on your online activity. This is not intended to be a political rant, but we’d like to know your thoughts on convenience vs. competition. Here’s the executive summary of the DOJ’s investigation: DOJ is reviewing whether and how market-leading online

• 20 Aug, 2019
• Norman Rosenthal
• 0 Comments
• Amazon, Apple, big data, competition, doj, facebook, Google, legal, online security, online services, online shopping, prime day, technology,

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09Jul2019

Who’s in Your Electronic Wallet?

Complacency is likely to be the greatest threat to your online security. The FBI recently reported that the padlock icon and HTTPS:// in a website cannot be trusted all the time in letting you know a site is safe. With the cost of SSL-TSL certificates falling, it’s cheap for crooks to set up malware sites

• 9 Jul, 2019
• Norman Rosenthal
• 0 Comments
• anti-virus, fbi, https:, Malware, online safety, secure sites, security, ssl, Symantec, tsl,

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09Jul2019

New Technology Raises Bottom Line

Presenters at a recent conference we attended hammered home the economic benefits of upgrading your technology. Keeping old equipment running may far exceed the cost of investing in new systems, and here are some of the ways presenters quantified the costs. In one analysis, the total cost of owning a PC that’s four years or

• 9 Jul, 2019
• Norman Rosenthal
• 0 Comments
• cost of ownership, new hardware, tco, upgrade,

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09Jul2019

More Companies Want Your Collaborative Efforts

Dropbox has entered the collaborative space by adding a host of new tools to help you and teams share files. We see it as a big leap for a company that started as a file-sharing provider, but we don’t see it as the equal to Microsoft OneDrive. Two areas where we see OneDrive as far

• 9 Jul, 2019
• Norman Rosenthal
• 0 Comments
• dropbox, Microsoft, Office365, OneDrive, online storage,

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11Jun2019

Setting Up and Using Microsoft OneDrive

Microsoft OneDrive may be as close as we’ll get to finding a safe harbor in the perfect storm created by the end of Windows 7, chip shortages and trade wars. Even without the storm conditions, it can give you smoother sailing. We’ve found that OneDrive fits several trends we’ve seen among many clients, including more

• 11 Jun, 2019
• Norman Rosenthal
• 0 Comments
• Microsoft, mileiq, Office 365, OneDrive,

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14May2019

DIY and a Scam

When one of our clients decided to add a Wi-Fi extender in a home office, she contacted a phone number that purported to be a helpline from the manufacturer. It wasn’t, and it opened up a door for someone to gain access to sensitive information. We’re certainly not opposed to any of our clients buying

• 14 May, 2019
• Norman Rosenthal
• 0 Comments
• customer service, cyber scam, online safety,

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14May2019

Robocalls: The 50-Ton Elephant

If you’ve reached the breaking point in robocalls, you’re not alone. We tracked ours for the last three months just to see how bad a problem it’s become. Since Jan. 29, tracking only our landline at home, we received 583 robocalls – an average of 6.5 calls per day, 24/7/365. And that’s with Nomorobo installed

• 14 May, 2019
• Norman Rosenthal
• 0 Comments
• do not call list, jolly roger telephone, namorobo, nomorobo, phone scam, robocalls, telephone scammers,

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14May2019

Kohls and Amazon Starting a Trend?

“If you can’t beat ‘em, join ‘em” is an old adage. It applies to today’s retail environment, in which we love ordering stuff online but hate the process to return the stuff we don’t love. Kohls and Amazon may solve our problem while they help themselves with a new program. Beginning in July, the companies

• 14 May, 2019
• Norman Rosenthal
• 0 Comments
• Amazon, cashless retail store, klarna, kohls, online security, online shopping, retail dive, returns, whole foods,

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