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Archive

14May2019

DIY and a Scam

When one of our clients decided to add a Wi-Fi extender in a home office, she contacted a phone number that purported to be a helpline from the manufacturer. It wasn’t, and it opened up a door for someone to gain access to sensitive information. We’re certainly not opposed to any of our clients buying
  • 14 May, 2019
  • Norman Rosenthal
  • 0 Comments
  • customer service, cyber scam, online safety,
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14May2019

Robocalls: The 50-Ton Elephant

If you’ve reached the breaking point in robocalls, you’re not alone. We tracked ours for the last three months just to see how bad a problem it’s become. Since Jan. 29, tracking only our landline at home, we received 583 robocalls – an average of 6.5 calls per day, 24/7/365. And that’s with Nomorobo installed
  • 14 May, 2019
  • Norman Rosenthal
  • 0 Comments
  • do not call list, jolly roger telephone, namorobo, nomorobo, phone scam, robocalls, telephone scammers,
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14May2019

Kohls and Amazon Starting a Trend?

“If you can’t beat ‘em, join ‘em” is an old adage. It applies to today’s retail environment, in which we love ordering stuff online but hate the process to return the stuff we don’t love. Kohls and Amazon may solve our problem while they help themselves with a new program. Beginning in July, the companies
  • 14 May, 2019
  • Norman Rosenthal
  • 0 Comments
  • Amazon, cashless retail store, klarna, kohls, online security, online shopping, retail dive, returns, whole foods,
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