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14Aug2018

Pick up the Phone

Until we better develop telepathic technology and autonomous vehicles, my IT service colleagues and I agree that picking up the telephone is the fastest way to get emergency help for tech issues. Problems that can be resolved in minutes can take hours when you text instead of talk. One issue with one of our clients
  • 14 Aug, 2018
  • Norman Rosenthal
  • 0 Comments
  • customer service, emergency support, phone support, urgent support,
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14Aug2018

Airports, Wi-Fi and VPNs

Since most of us fly in and out of Newark Liberty International Airport, you might want to know that it’s ranked fifth on one list of airports where your phone is mostly likely to be hacked. Setting up a VPN (virtual private network) might not be your answer, either, because they are not always as
  • 14 Aug, 2018
  • Norman Rosenthal
  • 0 Comments
  • cybercrime, cybersecurity, data security, online safety, privacy, risk management, security,
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14Aug2018

Tech Preps for Trips

For all the acclaim that Israel gets for technology, I was shocked at how slow the wi-fi service was while we visited there. With all the advanced security systems in place and all the tech startups and established R&D places there, I was expecting blazing internet service. Instead, I found internet service was based on
  • 14 Aug, 2018
  • Norman Rosenthal
  • 1 Comments
  • Android, Apple, iPhone, online safety, risk management,
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