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11Sep2019

Avoiding Apple Store Snafus

What drives employees crazy at the Apple Store’s Genius Bar? In short, it’s all the un-genius things customers do or don’t do before they come in for help. You can get better service if you prepare your phone and account before you walk in. A recent article in Yahoo News surveyed current and former Apple
  • 11 Sep, 2019
  • Norman Rosenthal
  • 0 Comments
  • Apple, genius bar, icloud, iPad, iPhone, technical support,
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09Apr2019

Apple TV+ – Delicious or Wormy?

Apple has announced it will launch its own TV streaming service this fall, Apple TV+. Apple will join Netflix, Amazon and others in providing content. We don’t what it will cost, and we don’t know if the experience will be delicious or full of worms. But we can count on Apple disrupting the market and
  • 9 Apr, 2019
  • Norman Rosenthal
  • 0 Comments
  • Amazon, Apple TV, cable tv, HBO, Hulu, iPad, iPhone, mac, netflix, roku, Showtime, smart tv, Streaming services,
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10Oct2017

iOS 11 Has a Lot to Like

Apple has released iOS 11 for mobile phones and tablets, and it has a lot of great features. For cars, we really like the “Do Not Disturb, I’m Driving” response to text messages, and for iPads, we like the drag-and-drop feature. The “Do Not Disturb” feature has been available on Android phones, and for somebody
  • 10 Oct, 2017
  • Norman Rosenthal
  • 0 Comments
  • Apple, IOS, iPad, iPad Pro, iPhone, iPod, upgrade,
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10Jan2017

Apple’s New Adapter

I don’t know when Apple is going to replace its Lightning adapter with a new and improved model, but it’s going to happen. And when it does, the bellyaching will begin. But take a step back. Every time our hardware providers change ports and adapters, it’s because you want to transfer more data faster. The
  • 10 Jan, 2017
  • Norman Rosenthal
  • 0 Comments
  • Apple, iPad, iPhone, iPod, Lightning Adapter, lightning-to-usb camera adapter, micro USB, new hardware,
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09Feb2016

The BYOD Hangover

Some businesses got drunk on BYOD – Bring Your Own Device. They bought heavily into the idea that they could cut costs and get more work out of employees by letting them use their own mobile devices and computers. Now we’re starting to see more problems for businesses, individuals and everyone they touch electronically. Ten
  • 9 Feb, 2016
  • Norman Rosenthal
  • 0 Comments
  • BYOD, cloud computing, data security, dropbox, iPad, iPhone, remote workers, security, small business, smartphone,
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08Dec2015

Finding Tech Discounts

We love Apple products, but we hate paying top dollar for them. Apple stores have been the traditional retail outlet for many of the company’s products, but this year, the landscape has changed. You may find competitively discounted prices at leading retail stores and websites. We’re not privy to Apple’s marketing and sales strategies, but
  • 8 Dec, 2015
  • Norman Rosenthal
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  • Apple, iPad, iPad Pro, iPhone, iPod, Microsoft, Microsoft Surface, new hardware, Surface,
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08Dec2015

iPad Pro and the Tech Transformation

Our new iPad Pro is a great device. We love it for what it does – and maybe for the technology transformation that it and other tablets are ushering in. We can see the iPad Pro and other large tablets edging closer to replacing laptop and notebook computers for some people. If your primary use
  • 8 Dec, 2015
  • Norman Rosenthal
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  • Android, Apple, iPad, iPad Pro, Microsoft, new hardware, Samsung, smartphone, tablet,
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08Sep2015

OS Updates from Apple

You can look for iOS 9 for your Apple devices later this month and OS X El Capitan for your Mac computers later this fall. Here’s what to look for when you see them. iOS 9 has been in public beta testing, and the good-and-bad of that is that a lot of testers find lots
  • 8 Sep, 2015
  • Norman Rosenthal
  • 0 Comments
  • Apple, IOS, iPad, iPhone, OSX, upgrade,
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10Feb2015

Updates are Easy…and Necessary

There’s a reason why you should update your software on a regular basis. The updates fix security issues and other bugs. It’s an easy process. Just set up an automated routine and never worry about downloading and installing them. An example from a new client shows the consequences of neglect. When we took on our
  • 10 Feb, 2015
  • Norman Rosenthal
  • 0 Comments
  • Android, Apple, iPad, iPhone, iPod, Microsoft, performance, security,
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13Jan2015

Wear it…Do it

A really close friend of ours who crossed a trip to CES (Consumer Electronics Show) in Las Vegas off his bucket list said wearable technology was the fascination for him. Will you want to trade a Rolex for an Apple Watch? It’s a fun trade to ponder. If you have a Rolex, you know it’s
  • 13 Jan, 2015
  • Norman Rosenthal
  • 0 Comments
  • Apple, Apple Pay, iPad, iwatch, Wearable Technology, Wearables,
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