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11Dec2018

New Company, Old Stuff…Old Company, New Solutions

A recent acquisition of a company by one of our clients illustrates the problems you can face with old software as well as old hardware. And our onboarding of a new client illustrates the problems that compound each other after neglect and poor shortcuts. Here’s how we tackled them together. The software issue, which involved
  • 11 Dec, 2018
  • Norman Rosenthal
  • 0 Comments
  • Microsoft, performance, quickbooks, small business, update, upgrade, Windows 10,
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09Oct2018

Updating Your Cloud Strategy

We hear all about the cloud without end. For large corporations and individuals, using the cloud is a nearly flawless solution for storing and accessing apps and data from anywhere. But for small businesses, exclusive reliance on the cloud may not be the best solution. Here are some decision-making factors. First, for all their differences
  • 9 Oct, 2018
  • Norman Rosenthal
  • 0 Comments
  • cloud computing, IaaS, performance, risk management, SaaS, security, small business, upgrade,
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09Oct2018

Personally Improving Tech Service

As I’ve said many times before, the greatest value of going to conferences is talking to people. We continuously develop better networks among colleagues and voice concerns to the many techies who man the booths at expos. One of my crusades for this year’s Ignite conference, Microsoft’s annual tech extravaganza, was to talk with the
  • 9 Oct, 2018
  • Norman Rosenthal
  • 0 Comments
  • hardware, IT Support, Microsoft, performance, small business, software, Windows 10,
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11Sep2018

Refreshing Devices Re-Energizes Them – Up to a Point

Refreshing your computers, peripherals and devices requires you to take a long pause, but in the end, it still might leave you thirsting for better results. If you’re hanging onto old equipment, Tech Data reports a few facts that might make you change your mind. First of all, the report says, some 46 million small
  • 11 Sep, 2018
  • Norman Rosenthal
  • 0 Comments
  • cybercrime, cybersecurity, data security, Microsoft, new hardware, performance, risk management, small business, win7, Windows 10,
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08May2018

Reboot Your Thinking About Restarts

Restarting your Windows-based computer clears out a lot of electronic junk and improves performance. The only problem is that you may not be restarting – or rebooting – your computer when think you are. We had one client go 73 days without performing an actual restart on a computer, which meant we needed a lot
  • 8 May, 2018
  • Norman Rosenthal
  • 0 Comments
  • Microsoft, online safety, performance, security, small business, upgrade, Windows 10,
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08Nov2016

Reasons to Reboot

We get a lot of calls and emails about computers not performing as expected. It’s amazing what a good reboot can do – if you really do it. Rebooting cleans up a lot of the electronic junk that builds up as you go in and out of applications, open and close files and content from
  • 8 Nov, 2016
  • Norman Rosenthal
  • 1 Comments
  • Apple, diagnostics, Microsoft, performance, slow computer, small business, Windows 10, windows 7, windows 8,
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10May2016

How Does Your IT Consultant Handle Your Info?

Today’s interconnected world is an interdependent world. No matter how many precautions you take to protect your data’s security, technology has forced you to depend on other people’s diligence to share your passion for protection. You don’t have a lot of control over the weakest link in your online chain. But asking how your IT
  • 10 May, 2016
  • Norman Rosenthal
  • 0 Comments
  • data security, remote access, remote technical support, security, small business,
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12Apr2016

Windows 7 Pain Management

Windows 7 is still a viable operating system for many businesses, but as more users and software application publishers migrate to Windows 10, using the older system can be very painful. Managing that pain isn’t easy, especially when you have a large, highly customized application package that simply can’t be upgraded to work with Windows
  • 12 Apr, 2016
  • Norman Rosenthal
  • 0 Comments
  • Microsoft, risk management, small business, win7, Windows, Windows 10, windows 7,
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09Feb2016

The BYOD Hangover

Some businesses got drunk on BYOD – Bring Your Own Device. They bought heavily into the idea that they could cut costs and get more work out of employees by letting them use their own mobile devices and computers. Now we’re starting to see more problems for businesses, individuals and everyone they touch electronically. Ten
  • 9 Feb, 2016
  • Norman Rosenthal
  • 0 Comments
  • BYOD, cloud computing, data security, dropbox, iPad, iPhone, remote workers, security, small business, smartphone,
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09Feb2016

Defeating the Biggest Business

Cybercrime is the world’s biggest business, and there are no signs it’s shrinking. While you can take a number of steps to protect yourself, here’s what you need to do if you suspect you’ve been hacked: ACT FAST. The reason fast action is vital is because it takes practically no time at all for criminally
  • 9 Feb, 2016
  • Norman Rosenthal
  • 0 Comments
  • alware, cybercrime, data security, ransomeware, small business, strong passwords,
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