Pop-Ups at XP’s 11th Hour

“Hear ye, hear ye,” the Windows town crier is saying. “It’s 11 o’clock for Windows XP, and if you haven’t upgraded or made your upgrade plans, all is NOT well.” The town crier will come in the form of pop-up messages, starting today, that can lead to either a bad solution of operating-system issues or a breach of your security. If you want to eliminate annoying pop-ups and their consequences, you need to replace your XP OS with a new one that will meet your needs and avoid the ultimate pop-up problem.

Security of your data – and likely your identity – will be your biggest problem if you remain on XP. As soon as Microsoft stops issuing security updates, hackers will swing into action. They will have had a month to crack the last security patches, and they have all the time you give them to further their exploitation of your vulnerabilities. Their clock will stop ticking when you stop using XP.

In the meantime, the ticking – in the form of pop-ups – could drive you batty and lead to a security breach before the end of XP’s support. The pop-ups from Microsoft will direct you to the company’s web pages for Windows 8, which we believe is not good for businesses. Your annoyance level is sure to increase, but the worst consequences will come after you let your guard down and click on any of the many hacker redirects that are sure to come.

We all click on pop-ups at some point without really knowing to where they are redirecting us. In essence, these links are no different than bank and credit-card scam links that try to get you to enter sensitive information. Once a scammer has you unknowingly at their website, they likely will be in your network – with access to all the information stored on computer drives and servers.

If you move away from Windows XP ASAP, you’ll have no more pop-ups and one fewer set of security worries.

In addition to the annoying pop-ups and security vulnerabilities with XP, you’re going to lose operating efficiency. The newer operating systems are suited for the newest programs you use for business and home. As Microsoft ends XP support, it ends support for Office 2003. But if you try to use Office 2003 with a newer operating system, you’ll find it just doesn’t have the same capabilities. Any perceived savings from not investing in OS and software upgrades will be quickly eaten up by operating inefficiencies.

One more note, this one on timing. You need to allow time for ordering and taking delivery of computers with a Windows 7 OS. You cannot buy them off the shelf at your favorite retailer. Major manufacturers may have some computers in stock, but a late rush could wipe out their inventories, pushing delivery back considerably – even with expedited shipping – and leaving you exposed. You could buy new computers with Windows 8 installed, but businesses will not be happy. The OS’s totally different look and feel will bog down operations.

So, if you haven’t done anything yet, we advise to contact us right away (phone: 973-433-6676 email: [email protected]) to set up a plan and a schedule to move from XP. Here are some options, in order of preference:

Replace Your Computers with Windows 7 Machines

We can get them, and we can get them in quantities from 1 to 10. We can best help you by not only determining how many computers you need but what you will need each one to do. Some users in an office will require more computing capability, meaning faster, more expensive machines. We can help you get a computer that matches each user’s needs and avoid overpaying.

Replace Your Software – or Phase in What You Can’t’ Do Now

While it would be preferable to get all new software to take advantage of more speed and capability, you may need to phase in transitions. We can analyze your new computers and the capabilities of your current software to determine which programs should be upgraded first. This will give you the opportunity to perform your most critical tasks with the most up-to-date systems and minimize the consequences of having to take fast action in less-than-ideal conditions.

Business and home users can lower their out-of-pocket expenses or manage cash flow better by subscribing to Office 365. Microsoft offers a number of plans, but basically, you get a subscription that includes a number of licenses that cover computers and devices. We discussed this in detail last month, and we’ll be happy to review your options with you.

Switch to Mac

We would only recommend this for home users and some SOHO businesses with one or two users. While we love Macs – and fully support them, there are a couple of major issues. First, most of the robust programs for business applications are written for Windows-based computers. In many cases, Windows versions are better when you have programs that run on both platforms. Second, you will need to train everyone in your office on the Mac, and that could present the same issues as switching to Windows 8.

Ideally, you should replace all of your XP computers and business software at the same time, but in the real world, we know it’s not possible for everyone. However you choose to approach the end of XP, contact us right away to help you (phone: 973-433-6676 email: [email protected]). The clock is ticking, but it’s more like a time bomb that is going to go “boom” very soon.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Pros and Cons of Subscriptions as You Update Software

There’s something nice about getting a subscription for application software, such as Microsoft Office for business or home use. You get automatic updates, for one thing. On the other hand, relying more on the cloud requires attention to different details. The end of support for XP and Office 2003 is calling the question: Should you choose subscriptions and the cloud or multiple licenses?

Here are some factors to help you decide the best answer for you.

Just about all office and home computer systems that still use Windows XP and Office 2003 are likely to have individual licenses for the operating systems on each computer. Some users may have been able to get a license for multiple computers for Office. None is likely to use the cloud because that software was written well before server-based systems came into vogue.

With Microsoft ending its support for XP and Office 2003 in just two months, users need to switch both systems. Our recommendations continue to be moving to Windows 7 for your operating system, especially if you are a business user, and Office 365, the cloud-based version of Office.

For home users, Office 365 can be a good deal. For about $100 per year, you can install a full copy of Office 2013 on up to five computers – supposedly in one household.  With all files accessible from any computer via an Internet connection or Wi-Fi network (if it’s set up for sharing), it’s ideal for a family, especially for doing homework.

In an office, the business version is great for collaboration and for mobile and remote users. In fact, a business can offer it as a benefit, allowing an employee to have Office 365 on a home computer. If the employee and company part ways, all the employer has to do is deactivate that specific computer and activate another.

But sometimes, cloud-based is not the best way to go. Every computer under your license will have access to everyone’s email account. In my own family, I’m OK with that. If I had a business with a number of employees, I wouldn’t be crazy about it. If you want to give a friend one of your licenses, they also could have access to your email, and if you are the friend who gets to use a license, you could be shut off without warning and lose access to email and files.

If any of these drawbacks is a concern, you can buy licenses to install Office on each computer. That keeps everything separate, and when you replace computers, all need is the product key to reinstall the software and keep on running. If your business expands, you can simply add licenses to cover additional computers.

The key to succeeding with licenses, of course, is to make sure you retain all the paperwork.

We can guide you through the selection process to make sure you have the right product and the right options for your situation. Call us – 973-433-6676 – or email us with your questions or to set up an appointment to talk.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

 

The Downgrade Upgrade

We can’t verify that Microsoft will make a last-minute decision to support the XP operating system. But we can tell you that nothing has shaken our belief that you should replace XP with Windows 7 because Windows 8 and 8.1 are a disaster for business. If you have Windows 8 or 8.1 Professional, you can upgrade your capabilities by “downgrading” to Windows 7 Professional. There is no charge for the software.

Downgrade rights are an end-user right that Microsoft offers for certain OEM products that meet specific technical requirements.  In practical terms, just about any computer or server from a manufacturer with a Microsoft Windows license can be eligible. You can tell from the codes on the stickers placed on your computer in the factory.

For Windows-based computers, you can take advantage of your “downgrade” right if you have Professional or Premium versions of your operating system. For example, if you have a computer with Windows 8 or 8.1 Professional, you can replace it with Windows 7 Professional.

If you are so moved, you can even go down the chain from Windows 7 Professional to Vista Business and then to XP Professional. Needless to say, we don’t recommend it.

Nor do we recommend that you install the “downgrade” from Windows 8 or 8.1 to 7 by yourself. The first reason is that you must have the actual disk for the new OS. While you can create a recovery disk when you set up a new computer (how many of you did that?), most users don’t have a readily available disk.

Second, you will need to migrate all your data and programs to the new OS. That requires having the proper systems for backing up and restoring everything. You can lose any advantage of an OS switch if you lose your data.

In addition to covering computers, the right to upgrade by downgrading applies to certain Windows servers.

Understanding all of your available options can be daunting and confusing. Call us – 973-433-6676 – or email us to set up an appointment to discuss your options to upgrade your computing capabilities by downgrading your Windows OS version.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Freebies for Non-Profits; Savings for Others

Non-profits can keep their shoestrings from fraying by taking advantage of free software offerings from a number of publishers. Even for-profit businesses can realize savings. That can be especially helpful for small and home-based businesses that operate on shoestring budgets or have little margin for extra expenses.

For legitimate, duly registered non-profits, numerous software publishers and web-based services providers offer free programs. They can cover email, application software and web-based (cloud-based) file storage and collaboration tools.

We’ve worked with two non-profit clients to help them save $2,600 and $500 per year, respectively, in software and service costs. We helped them achieve their savings by looking at the availability of free software and services from current providers or finding alternatives they could use free of charge. While the savings may not seem like a lot of money, they do free up dollars to spend on fulfilling their missions.

For one of our non-profits, GreenVision Inc., which provides jobs and learning experiences for students and adults with developmental disabilities, we could have saved them an immediate $150 per year had they been a for-profit business. That’s because one of their providers was charging them for features they didn’t use.

Paying for products or services that are neither used nor needed is one of the biggest cost drains for many small and home-based businesses. The problem can initiate when buying and setting up software or services. If you’re not sure whether you need a feature or capability, you may take it as part of the purchase price or ongoing subscription charges.

In some cases, you may be able reduce the number of licenses you need because not everyone in your company needs access to a specific web-based service. In other cases, you may be able to save money by using a subscription service that provides discounts for multiple users within the same company.

Whether you are a non-profit organization or for-profit business, we can help you sort through all of your options to find the software and services that meet your needs – and can be provided to you free or for a reduced cost. Call us – 973-433-6676 – or email us to learn how you can eliminate or reduce your software and web-based service costs.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Microsoft Matters

We use the word “matters” as a noun and a verb. In the matter of Windows XP and Windows 7 and Microsoft’s OS odyssey, migrating to 7 still makes the most sense. Despite all the chatter about Windows 8 upgrades and moving to Linux, Microsoft remains the dominant OS in the PC world for many reasons.

OS performance aside, Microsoft has done a great job of penetrating the market. Despite all the Apple devotees, the vast majority of businesses and government agencies (from national to municipal) run on Windows, and they have hundreds of millions of computers. Hundreds of millions of iOS and Android mobile devices tie themselves to the networks that tie together all those computers.

With the end of the XP operating system plainly in sight – April 8, 2014 is the day Microsoft pulls the plug – we see migrating to Windows 7 as the only viable option for our PC-based clients. Here’s why:

  • Linux is simply too cumbersome for home, SOHO, small business and mid-size business use. Yes, it has great flexibility, and because it’s open software, anybody can add great new features and upgrades at any time. But there’s a downside to all of this.Home and SOHO users may not have the technical knowledge to install, configure and use Linux software and upgrades. A few users may like the hobby aspect of playing with Linux, but if you are running a business from your home, you probably don’t want to mix business and play time.For businesses, you’ll just spend way too much time and money training and retraining employees. You need to assess how many of your employees have the ability to absorb all of the training and if you have the ability to absorb the loss of efficiency as they navigate the learning curve. For the most part, you didn’t hire them to become geeks.
  • Everybody knows Windows, especially the straightforward XP and 7 systems. In addition, many business applications from accounting to manufacturing operations are written for commonly used interfaces. That means Microsoft Windows – along with Apple and the common iOS and Android devices.
  • Better business software and upgrades will continue to be written for Windows. Why? It’s basic business: Everyone uses it, creating a lot of profit opportunities. Highly popular consumer programs and apps will continue to be written for Windows for the same reason.

If you are a small to mid-size business, we believe it’s imperative to migrate to Windows 7. Besides tax advantages for acting now (See 1040 Over and Out), you need to stay on the good side of the law – the law of supply and demand. Right now, Windows 7 computers are available, and prices are stable. But as we get closer to April 8, 2014, any increase in demand can rapidly deplete supplies; that’s a prime condition for rising prices. Even if supplies are stable, a sense of urgency can trigger a price increase. On top of that, the available IT resources to install, configure and test systems will be strained. You could wait longer for service, or it could become more expensive, especially if you lose production at an inopportune time.

Our solution? Call us (973-433-6676) or email us to assess your technology needs and develop a schedule to get your new systems up and running in a timely and efficient manner. Microsoft matters, and it really matters that you resolve any issues as quickly and effectively as possible.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Getting the Right Technology Match

In talking about preparing for the end of the Microsoft Windows XP operating system, we’re counseling clients and prospects more and more about the need for a systematic approach. Remember, Windows XP support ends next April, and we strongly recommend upgrading to Windows 7. As we’ve pointed out many times, Windows 8 is difficult for most business users to get used to. And because it’s such a departure from the look and feel most users like, anyone who needs to shuttle between the two platforms will want to tear his or her hair out.

However, upgrading one part of your technology system may have unintended consequences for an entire operation. We can perform a lot of magic on systems, but even the best IT support company can’t give you more rabbits if you don’t have a hat. You can supply the hat by following this tech system checklist.

  1. Don’t buy retail. Price aside, every retailer we’ve looked at does not sell computers with Windows 7. You’ll need to go directly through a manufacturer that offers you the Windows 7 option, but even then, you need to consider a number of factors. Every manufacturer’s website will have enough options and feature packages to make your head spin.
  2. Have the right computer. In all likelihood, if you have a computer running XP, it likely won’t handle Windows 7. Many old machines have 32-bit processing, and the newer operating system works best with 64-bit processing. The performance difference between the two is like night and day.
  3. Get the right processor in your computer. Many Windows-based computers come with either Intel or AMD processors. Each of those has a variety of processing speeds. The fastest isn’t necessarily the best for you. Higher-speed chips are required for doing a lot complex calculations, gaming and working with graphics (which, to a computer are complex calculations).
  4. Right-size your RAM. RAM (random access memory) is where your computer does its thinking. Generally speaking, the more RAM you have, the more information your computer can process faster. As with selecting the right chip, the amount of RAM you need depends on the application you’re running. In some cases, you can add RAM by adding and/or upgrading the RAM chips, but every computer has a finite RAM limit.
  5. Consider your peripherals. If you are a small business or have a home office and are hanging in with an older computer, you likely will need to upgrade peripherals, such as your printer and monitor. An older printer may not be able to handle a newer, faster computer. As with everything else, printer manufacturers reach a point where it doesn’t pay them to develop drivers (the software that connects the computer and your network to the printer) to support obsolete printers. And, if your old printers slow down computer and network performance, you won’t get full value. While older CRT monitors may still work, they’ll be so slow and fuzzy that you’ll strain your patience and your eyes. Flat-screen monitors will give you a bigger viewing area with higher resolution, and they’ll use much less power, too.  If you do wind up with a Windows 8 computer and want to use it like a tablet with a touchscreen, you’ll need a touchscreen monitor.
  6. Upgrade your software. When you go from a 32-bit to a 64-bit computer, you’ll need to upgrade your software. Older applications won’t run efficiently on the new computer, and you’ll lose time or capability or both. Again, software publishers reach a financial tipping point when supporting old software, so just roll this into your budget to get the best ROI on technology.
  7. Maintain enough network capacity. Businesses and homes depend on wireless networks with sufficient capacity to meet business, entertainment and education needs. For all the money you spend computers, devices and big TVs (including cable and satellite fees), it makes sense to have a network to handle everything. We’re seeing a lot of homeowners with under-powered networks, either because the routers are not robust enough or because they don’t have a good system of boosters to relay signals. Boosters can improve network performance substantially, but you need to locate them in the right places. In some newer, bigger buildings with a lot more concrete and rebar steel, you need to be especially careful about your installation.

Let’s talk about the technology you have and what you want technology to do. Then we can help you source and set up the right systems to give you a faster ROI and longer, less expensive service life. Drop us an email or call us – 973-433-6676

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

 

Windows 8 – The Saga Slogs On

We’ve seen the early reviews on Windows 8.1, and we’re still not impressed. If you’re planning to migrate from XP, we have a Windows 7 solution: Call us!

We have suppliers who can provide desktops and laptops with Windows 7, and two of the big reasons are that the operating system’s capabilities are ideally suited for business needs and that the interface is very familiar to all users. While Windows 8.1, due out sometime this fall, will have a start button to get to menus and program commands, it will still have the “metro” style that’s more like a smart phone or tablet.

The Windows 7/Windows 8 issue is critical for many businesses. With support ending this spring for the XP operating system, many need to replace large numbers of computers. Just as an example, we have one client that will be replacing 25 computers at one time. We have been able to secure the exact same make and model for them with Windows 7 that they bought six months ago.

This will enable them to transition out of XP and keep a system that will minimize employee training requirements. It will also enable them to apply all bug fixes and OS upgrades across the board, simplifying their IT management. (See our sidebar article about SYOD.)

If you’re looking to upgrade your computers or transition out of Windows XP, contact us right away to see about new computers with the Windows 7 OS. We like new stuff, but we believe oldie OS is the best way to go. Just pick up the phone (973-433-6676) if you prefer, and we’ll be happy to talk.

SYOD Simplifies IT Management

BYOD (Bring Your Own Device) was all the rage in many corporate environments. It allowed employees to sync their own phone, tablets and laptops to corporate systems to give them a way to combine business and personal use. While it was great for them and for making it easier to stay connected to necessary business, it was an absolute management nightmare.

The nightmare has ended with SYOD (Select Your Own Device).

With SYOD, companies can present employees with a list of smart phones, tablets and laptops that they will support. Employees can select the device or devices they want to use. It simplifies IT management, including keeping the devices connected to corporate systems and managing those connections better. IT managers can even partition the devices into business and personal sections to manage the business functionality better. And when an employee leaves, IT can simply deactivate all the business-related connections and functions.

Email or call us at 973-433-6676 to explore SYOD options for your business.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Disabling IE Add-On Messages

Want to get rid of those pesky add-on messages when browsing in IE (Internet Explorer)?  It’s relatively easy, especially if you’re comfortable with editing Windows Registry – but it’s not necessary.

The “Add-on Performance Advisor” feature automatically checks for add-ons, which might slow down IE. But it lets you disable them by showing a popup notification message “Speed up browsing by disabling add-ons” at the bottom-center of IE window.

That popup notification bar has two buttons “Choose add-ons” and “Ask me later”. If you click on “Choose add-ons” button, you’ll see a list of add-ons that might slow down your browser, and it shows a “Disable” button to disable one or all of the add-ons. If you click on the “Ask me later” button, you’ll see the message later. That can be annoying when you use selected add-ons and don’t want to disable any of them.  But there are three ways to get rid of the message.

1. Increase Performance Threshold

  • When the popup notification message appears again, click on the “Choose add-ons” button to open a new window.
  • Go the “Tell me when…” phrase at the bottom of the window, click the dropdown menu, change the time to 10 seconds and click “Done.”

That should effectively disable the message.  If you want to choose to see the pop-up message when you think it would be useful, you can edit Windows Registry.

  • Type regedit in RUN or the Start Menu search box and press Enter to open Registry Editor.
  • Go to the following key: HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMAO Settings
  • In the pane on the right side, double-click on “AddonLoadTimeThreshold”. Then, set Base to Decimal and set the value to 10000.
  • Click OK

If you don’t want to change the performance threshold using Registry but do want to open the Add-Ons Performance Advisor message the next time you launch IE, set value of “AddonLoadTimeThreshold” to 1 and delete “SuppressPerfBarUntil” key. That will reset it to appear automatically when you launch IE.

 2. Group Policy Editor

This is a simpler fix to permanently disable the pop-up.

  • Type gpedit.msc in RUN or the Start Menu search box and press Enter to open the Group Policy Editor.
  • Go to Computer Configuration -> Administrative Templates -> Windows Components -> Internet Explorer.
  • In the window on the right, double-click on “Disable add-ons performance notifications” and set it to Enabled. (Yes, you are enabling the “disable” capability.)

3. Regedit

We recommend this only if you are an advanced user, and even then, we’d like to be able to walk you through the process. We’ll send you the steps on request and set up an appointment to make the changes.

Whichever method you choose, should you want to eliminate the annoying pop-up message, we’re ready to answer your questions or help you make the change. Just call 973-433-6676 or email us.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Preparing for the End of Windows XP and Office 2003 Support

Support for Windows XP SP3 and Office 2003 ends on April 8th, 2014. Are
you ready? After support ends, there will be no new security updates,
non-security hotfixes, free or paid assisted support options, or online
technical content updates.

If you continue to run Windows XP SP3 and Office 2003 in your environment after
April 8, 2014, you are exposing your company to potential security risks, as
unsupported and unpatched environments are vulnerable to security threats.
Further, independent software vendors (ISVs) and hardware manufacturers are
less likely to support new versions of applications on Windows XP as we near
the retirement date.

For many, migration efforts are well underway to get current. For those that
require additional assistance, Microsoft offers in-depth technical resources,
tools, and expert guidance to ease the deployment process. To learn more about
migration and deployment programs, and to explore solutions if your current
migration plans extend beyond April 8th 2014, please contact your
Microsoft Support Professional. We are dedicated to helping you remain secure
and are here to assist you every step of the way.

Visit the Windows XP SP3 and Office 2003 end of support site
for more information on resources available to help with your migration.

For additional insights on the security risks of running on older operating
systems, see the Microsoft Security Blog on Operating System Infection Rates.