When They Pull the Plug on XP

Back in 1999, everyone worried about what would happen with Y2K. Would major data systems worldwide crash when on Jan. 1, 2000, when the first digit of the new year changed from 1 to 2? Fear of the unknown greatly motivated fixes and preparation, and the moment passed without a pause. On April 8, 2014, Microsoft will pull the plug on the XP operating system, still a workhorse for many small businesses. We know exactly what will happen, and we know how to prevent problems. If you don’t heed the warnings, here’s what you’re in for.

The security of your data and any sensitive information you have stored on a computer with Internet access will be at high risk for being hacked. April, 8, 2014 will be the second Tuesday of the month – Patch Day – the day Microsoft releases upgrades and bug fixes for all of its programs. On this particular day, there will be NO updates or bug fixes for XP. To paraphrase Edgar Alan Poe’s raven, there will be XP support “nevermore.”

For hackers, the doors to XP-based computers will be wide, wide open – “evermore.” One way they’ll get into your computer is through your web browsing. All they need to do is a set up a website that entices you. It can be about anything that interests you: bargains, great utility software, etc. Once you visit the site, they can use analytics to capture information about your computer. It’s the same information your favorite websites gather to send out cookies – those bits of information they use to tailor your visits to your preferences.

The information they get will include the browser you used – and its version – as well as your computer’s IP address. They can easily sort that information to find who, for example, used IE 8 and XP to visit their site. IE 8 is the last browser that had any support for XP, so once they see that combination, it’s like finding an unlocked door.

But wait, as they say on the TV shopping networks. There’s more.

If your XP computer crashes, do you have the disks to reinstall the operating system and your critical business applications? (See Update for Security, Performance and ROI) You won’t be able to get the OS software from Microsoft, and your application software publisher likely won’t have versions old enough to support XP.

The latter point is simple business. Programmers and publishers don’t make any money from old stuff sitting on an electronic shelf. Like everyone else, they need to move on to newer and more robust products. So, finding the software you need may be more difficult than finding a tube for an old table radio.

Even if you find the software, you’ll need to find someone who knows how to work with the old software and all of it quirks. Newly trained technicians likely haven’t worked with XP and may not understand its evolution to be able to fix your problems. On the other hand, someone who can support your XP systems will hold the advantage in supply and demand. The fewer people who have the knowledge you require will be able to charge more, and you could quickly lose any economic benefit you gained from holding on to old technology.

If you insist on keeping your XP systems, are there work-arounds? Yes, but they’re detours from the path of operating and cost efficiency. We can, for example, isolate XP computers from the Internet. That will help keep them safe and free to access files and applications on an internal network. However, the user – and the business – will lose functionality.

What’s the best way to stay plugged in when Microsoft pulls the XP plug? We have advised our clients – and will continue to advise them – to migrate to the Windows 7 operating system.  We can’t beat this drum loud enough or long enough. Windows 7 will enable your business’ users to continue with a familiar interface and a system that should still be around for a long time (for technology). Large corporate users, which we can define as any company large enough to have a “Fortune” designation, have not moved to Windows 8. They are staying with Windows 7, and that means Microsoft will continue to support them with updates and bug fixes, and programmers and publishers will continue to develop new and improved business apps. It’s where the money is.

With the announcement that Microsoft CEO Steve Ballmer is stepping down, we expect Windows 7 to be a bellwether OS until the company sorts out its management issues and decides its technology direction.

You still have seven months to plan and budget for your escape from XP. We can help you avoid the XP jail. Call us (973-433-6676) or email us to discuss your best options.

Another Reason to Avoid Windows 8

An ominous security issue with Windows 8 was raised recently by The Motley Fool. Those of us who follow the investor-targeted newsletter know they look below the surface when giving their advice. Thus, it was no surprise to us to read that the German government, which supports the world’s fourth largest economy, said that Windows 8 is unsafe due a backdoor called the Trusted Platform Module. While the article discusses Windows 8 alternatives from a business point of view, there are some good technology underpinnings to their contention. You can read it here. Call us – 973-433-6676 – or email us to discuss your alternatives Windows 8 for life after Windows XP

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Featured Image Post

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla vehicula feugiat blandit. Nulla facilisi. Nulla tellus nisi, congue id tristique vitae, lacinia iaculis magna. Curabitur mattis nec nisi non consequat. Morbi nunc nisi, scelerisque in ornare ut, congue viverra lectus. Ut ut pretium elit. Donec laoreet eros sit amet purus tempus, nec faucibus enim scelerisque. Vivamus fermentum risus sapien, non sodales est vestibulum nec. Cras aliquet porttitor enim at adipiscing. Quisque vestibulum, nibh quis accumsan ullamcorper, justo neque commodo nibh, ut porttitor elit lectus quis risus.

Integer eget sodales turpis, vitae bibendum dolor. Curabitur congue magna eu augue interdum, euismod cursus nibh lobortis. Vestibulum tincidunt sem vel mattis semper. Mauris id imperdiet nisi. Ut volutpat dui sed lorem consectetur euismod. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Nullam gravida quis urna vel aliquam. In id ligula vitae tortor facilisis molestie at ac turpis. Suspendisse potenti. Nam pharetra gravida porta.

Praesent velit mi, accumsan in felis ut, lacinia vestibulum nisl. Praesent fringilla ipsum purus, sed dapibus leo tempor pulvinar. Donec rhoncus posuere est, sed rhoncus diam euismod a. Fusce consectetur justo erat, ac aliquet sapien luctus a. Duis sodales turpis magna, ut ornare augue interdum sit amet. Donec a sem sed risus venenatis facilisis ac sit amet turpis. Nam sed lorem egestas tellus interdum pulvinar in eget libero.

Nunc sed odio eget arcu cursus posuere. Integer tristique lacus id elit eleifend venenatis. Mauris aliquet viverra nisl, at hendrerit turpis varius quis. Vivamus odio tortor, consequat nec vehicula eget, hendrerit eu ipsum. Ut malesuada urna enim. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Vivamus vehicula nisi eu blandit pellentesque. Ut nec tellus elementum, feugiat tortor a, dictum nisl. Ut aliquam leo sit amet fringilla pretium. Nam eu augue nisl. Nullam augue sapien, imperdiet id suscipit non, cursus et diam. Aenean aliquet libero commodo, auctor ligula non, ullamcorper nunc. Etiam vehicula vitae turpis vitae pellentesque. Interdum et malesuada fames ac ante ipsum primis in faucibus. Aliquam mattis tempus vehicula. Nullam egestas, ligula at suscipit varius, arcu est facilisis augue, a aliquet ipsum libero ac sapien.

Windows 8 – The Saga Slogs On

We’ve seen the early reviews on Windows 8.1, and we’re still not impressed. If you’re planning to migrate from XP, we have a Windows 7 solution: Call us!

We have suppliers who can provide desktops and laptops with Windows 7, and two of the big reasons are that the operating system’s capabilities are ideally suited for business needs and that the interface is very familiar to all users. While Windows 8.1, due out sometime this fall, will have a start button to get to menus and program commands, it will still have the “metro” style that’s more like a smart phone or tablet.

The Windows 7/Windows 8 issue is critical for many businesses. With support ending this spring for the XP operating system, many need to replace large numbers of computers. Just as an example, we have one client that will be replacing 25 computers at one time. We have been able to secure the exact same make and model for them with Windows 7 that they bought six months ago.

This will enable them to transition out of XP and keep a system that will minimize employee training requirements. It will also enable them to apply all bug fixes and OS upgrades across the board, simplifying their IT management. (See our sidebar article about SYOD.)

If you’re looking to upgrade your computers or transition out of Windows XP, contact us right away to see about new computers with the Windows 7 OS. We like new stuff, but we believe oldie OS is the best way to go. Just pick up the phone (973-433-6676) if you prefer, and we’ll be happy to talk.

SYOD Simplifies IT Management

BYOD (Bring Your Own Device) was all the rage in many corporate environments. It allowed employees to sync their own phone, tablets and laptops to corporate systems to give them a way to combine business and personal use. While it was great for them and for making it easier to stay connected to necessary business, it was an absolute management nightmare.

The nightmare has ended with SYOD (Select Your Own Device).

With SYOD, companies can present employees with a list of smart phones, tablets and laptops that they will support. Employees can select the device or devices they want to use. It simplifies IT management, including keeping the devices connected to corporate systems and managing those connections better. IT managers can even partition the devices into business and personal sections to manage the business functionality better. And when an employee leaves, IT can simply deactivate all the business-related connections and functions.

Email or call us at 973-433-6676 to explore SYOD options for your business.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Disabling IE Add-On Messages

Want to get rid of those pesky add-on messages when browsing in IE (Internet Explorer)?  It’s relatively easy, especially if you’re comfortable with editing Windows Registry – but it’s not necessary.

The “Add-on Performance Advisor” feature automatically checks for add-ons, which might slow down IE. But it lets you disable them by showing a popup notification message “Speed up browsing by disabling add-ons” at the bottom-center of IE window.

That popup notification bar has two buttons “Choose add-ons” and “Ask me later”. If you click on “Choose add-ons” button, you’ll see a list of add-ons that might slow down your browser, and it shows a “Disable” button to disable one or all of the add-ons. If you click on the “Ask me later” button, you’ll see the message later. That can be annoying when you use selected add-ons and don’t want to disable any of them.  But there are three ways to get rid of the message.

1. Increase Performance Threshold

  • When the popup notification message appears again, click on the “Choose add-ons” button to open a new window.
  • Go the “Tell me when…” phrase at the bottom of the window, click the dropdown menu, change the time to 10 seconds and click “Done.”

That should effectively disable the message.  If you want to choose to see the pop-up message when you think it would be useful, you can edit Windows Registry.

  • Type regedit in RUN or the Start Menu search box and press Enter to open Registry Editor.
  • Go to the following key: HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMAO Settings
  • In the pane on the right side, double-click on “AddonLoadTimeThreshold”. Then, set Base to Decimal and set the value to 10000.
  • Click OK

If you don’t want to change the performance threshold using Registry but do want to open the Add-Ons Performance Advisor message the next time you launch IE, set value of “AddonLoadTimeThreshold” to 1 and delete “SuppressPerfBarUntil” key. That will reset it to appear automatically when you launch IE.

 2. Group Policy Editor

This is a simpler fix to permanently disable the pop-up.

  • Type gpedit.msc in RUN or the Start Menu search box and press Enter to open the Group Policy Editor.
  • Go to Computer Configuration -> Administrative Templates -> Windows Components -> Internet Explorer.
  • In the window on the right, double-click on “Disable add-ons performance notifications” and set it to Enabled. (Yes, you are enabling the “disable” capability.)

3. Regedit

We recommend this only if you are an advanced user, and even then, we’d like to be able to walk you through the process. We’ll send you the steps on request and set up an appointment to make the changes.

Whichever method you choose, should you want to eliminate the annoying pop-up message, we’re ready to answer your questions or help you make the change. Just call 973-433-6676 or email us.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Unlicensed Software

Not having a valid product key or software licensing verification can bring a new system installation to a grinding halt. It’s a problem we frequently see when we replace older PCs bought from previous vendors or service providers. It should be top-of-mind now because many companies will start budgeting soon for next year’s capital expenses – and it’s a necessity for those of you who need to migrate from the Windows XP operating system before Microsoft ends support in the spring. (See Windows 8 – The Saga Slogs On)

You can save yourself a lot of aggravation, time and money by getting your software-licensing information now. It doesn’t matter if you are contemplating the purchase of new hardware or not. If you have the original CDs or disks and Product Keys from your latest installation, gather them up and put them in a safe, accessible place.

If you don’t have them, contact your vendor and request them. If you have problems, call us, and we’ll see if there is something we can do or advice we can offer to help.

If you don’t have valid licensing credentials for your software, there is essentially no way we – or any IT service company – can reinstall your software. There’s also no way anyone can install upgrades. We’re not talking about being “software police”; we’re talking about being able to help you be as efficient as possible. Otherwise, you’ll need to buy new software as an unplanned expense.

If you have Software as a Service, licensing is not an issue. You’re paying a monthly or annual fee for the service, and you log in through an interface to download upgrades or reinstall your software. The software provider generally checks in randomly to make sure your license is valid.

We strongly recommend that you keep your license up to date. If you stop paying for the software but can still access it, you’re essentially using unlicensed software. It may be easier to repurchase a new version of your software, but it will take some time, and it likely will be more expensive.

We’re always available to help you with immediate software licensing issues or help with set up an orderly transition to new systems. Just call us or send an email.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Doing the Right Thing

Taking a few extra minutes early in the process of preparing a quote for new and existing clients saves hours of time and lots of money down the road. We believe it’s the right thing to do to serve you better. You depend on us to make sure your IT system delivers the performance and reliability you need to run your business.

For new clients, we always like to visit the site whenever possible to see what physical factors we need to account for in our proposals. We recently won a project to install a firewall for a VPN that was used for remote access by employees. We were the only IT company that went out to the facility to get the full picture and better understand how the company works.

Whether it’s for a new or existing client, more detailed information helps us all agree on the best solution. In this case, we were able to provide tighter security and easier access by creating environments for specific people in the organization.

When employees log in, the system puts them into the programs they need to do their work. When they log off or close the program they’re using, they go off the company’s system. And with limits to where each user can go, it prevents anyone from just browsing information they have no business seeing.

Just to add a quick note about security and system performance, one of the things we can determine during our fact-finding sessions is the best level of security for your business. Setting security too high, for example, might slow your sales force’s access to critical information, and that could slow your cash flow or cost a sale.

So, make time to talk to us and share the information that helps us serve you better. In the long run, you should be more efficient and more profitable. Email or call (973-433-6676) us for an assessment of your IT system and its capability to meet your business needs.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.

Windows XP Support – IMPORTANT INFO

July 2, 2013

You have been identified as possibly having 1 or more Windows XP Machines.

What does this mean for you? 

Actually you are not required to do anything but we feel it is our duty and obligation to let you know what the risks are to you and your business.

Windows XP Support is coming to an end by Microsoft on April 8, 2014.

This does not mean Sterling Rose will not continue to support it.    It means Microsoft will stop releasing security updates and software fixes related to Windows XP as well as new programs and updates might not work with Windows XP.

So what if we stay with XP?

There’s a seemingly valid contention that sticking with XP after Microsoft’s end of life for the OS isn’t a big deal. Most large companies have applications and custom code from the COBOL days, and no doomsday scenarios are playing out, so why should XP be any different?

While this logic is sound, XP remains one of the major targets for exploits, primarily due to market share. Just as infamous bank robber Willy Sutton quipped that he robbed banks “because that’s where the money is,” malware and targeted exploits will go after systems with a large installed base. Surely new exploits will be found after Microsoft ends support, and users will have to rely on Microsoft extending support yet again, or a third party layering protections atop Microsoft’s code

What if I want to upgrade?

Now is a great time to upgrade.   While we feel Windows 8 is not right due to its drastic user interface changes especially removal of the Start Menu and Windows 8.1 not making things much better. Windows 7 is a great choice and has been around and some large companies are just beginning Windows 7 deployments.  This means you can upgrade to an operating system that is very well supported and will continue to be for a while at least till the year 2020.

What is it going to cost?

That’s a great question.   There is the new hardware cost which is minimal.    But the reason we send out this letter months in advance are to give you time to budget replacement as there could be software that might need to be upgraded as well.     We realize that it is not just the cost of the PC but the labor, data transfer, and any associated software costs that add up to the total cost.

If you would like to discuss this further and would like to start planning do not hesitate to reach out to us to setup a meeting.

 

Two-Factor Authentication

Two-factor authentication is another security layer for remote access to websites and networks. With more and more web-based applications requiring more complex passwords, needing to enter some other information may seem like a royal pain. But it provides the protection you need to enhance your data safety.

Two-factor authentication is just what it says. It’s a second password, a reference to a graphic symbol or an answer to a question. While nothing is 100% foolproof, it’s a step to help the system you’re using verify you are you. And for now, it offers protection against hackers when you bank or purchase goods online or use a VPN (virtual private network) to access your work computer or corporate systems and data files over the Internet.

Getting up and running with two-part authentication for business and personal applications is quick and easy.

Many businesses are using mobile phones as the second part of two-factor authentication. When a user accesses a VPN from a laptop or tablet, just to use one example, you enter the normal username and password. Once the network identifies the user, it sends a numeric code to a designated telephone number. For most of us, this is usually a mobile phone. You then have 60 seconds to enter  the numeric code from the computer or tablet you are using.

For personal Internet applications, such as Facebook, LinkedIn and Twitter, you can go to “settings” to strengthen your security.

In Facebook, for example, you can go to settings and click the Security folder on the top left of your screen. You’ll have nine settings you can adjust. Some of them are two-factor authentication steps. You can also deactivate your account. Going down the left side of the screen, you can edit your privacy preferences and even block or restrict email addresses and invitations for apps.

In LinkedIn, you can access your settings from your picture in the upper right corner and use the drop-down menu to change your privacy and other settings. Twitter’s settings allow you to require having a verification code sent to a telephone number when you sign in.

We can answer your questions about setting up security programs for your business or for you and your family. Leave a comment or send us an email with your questions and concerns – or give us a call at 973-433-6676.

This article was published in Technology Update, the monthly newsletter from Sterling Rose LLC.