Supply chain issues for some items are easing up, but other technologies are still subject to delays. Here’s the latest.
Continue readingCustomer Service ‘Post-Covid’
Covid changed our approach to customer service by forcing us to think about how important it was to physically visit a client and to get better at talking clients through solutions to their problems.
Continue readingCable Box Caper is a Scam
The doorbell rings. It’s the cable guy with new set-top boxes for your TVs. WAKE UP! It only happens in your dreams – or if you’re about to be victimized by the latest scam.
Continue reading