Cellular Wi-Fi? Look Before You Leap

A residential client cut the internet cord in favor of Wi-Fi from their cellular provider. They made the switch abruptly and didn’t get everything they thought they would. If you’re thinking about going cellular for your internet service, you need to have a plan. It’s not a matter of just pulling the plug on one system and plugging in another.

Yes, cellular internet can be cheaper – although the cable internet providers always seem to have a special offer going. You don’t need to bundle services like you used to. The key to cellular is to look at coverage. If you don’t always get a strong cellular signal on your phone at the place you want to put your cellar receiver, you won’t be able to install a good Wi-Fi network.

When you get right down to it, if you have a lot of devices running your Wi-Fi network – phones/tablets, TVs, computers, smart devices, etc. you need 5G ultrawide cellular service – or whatever your carrier calls it – to make it all work. 5G service essentially comes in three bandwidths:

  • Low Band, which has a frequency rate below 1GHz and provides slower speeds (up to 50 Mbps). However, it’s good for building penetration.
  • Mid Band, which has a frequency range of 1 to 6 GHz and balances coverage in urban areas with speeds from 100 to 900 Mbps. It’s commonly used in urban areas.
  • High Band, which has a frequency range up to 24 GHz, provides very high speeds (up to 10 Gbps) but has limited coverage. It’s best for dense urban environments.

The service you get will depend on how your carrier’s network is configured for your location.

While the information above is for urban areas, we believe 5G service is probably better for rural areas, where it’s either impossible or prohibitively expense to run wires. Cable delivers faster, more stable internet service, and that can be important for businesses and homes that offices and lots of devices.

Aside from technical factors, you also need to look at the logistics of your email. If you leave your cable internet provider, you’ll need to migrate to a new email platform. That’s because email from a phone or cable company is essentially a loss-leader service, and the providers have found it’s a costly loss.

We strongly advise against simply cutting one service and starting with a new one. You should take whatever time you need to let people and organizations know your new address, and you should transfer all your messages to your new platform. Your old cable or phone email provider has no obligation to keep your old messages for an extended time once you disconnect from their service.

If you’re considering a move to a cellular internet provider, call us – 973-433-6676 – or email us to discuss it. Let’s look at your Wi-Fi needs and make sure your internet provider can handle everything on your network, and let’s look at your email platform options and plan an orderly migration process.

Home Remodeling – Technology Style

Homes were caught short when everybody had to stay home to work, learn and entertain themselves. Wi-Fi networks and the internet had to carry much more traffic, and the rapid rise of new technology needs created holes for hackers to tunnel into systems. Here’s what you need to do.

First, shore up your security. Treat every device in your home that’s connected to the internet like it’s a block of gold in Fort Knox. Make sure your gateways, routers and firewalls have up-to-date security patches and bug fixes installed and running. Do the same for the firmware for every piece of hardware and software for every operating system and application that everyone in your household uses. That includes all of your smart-home devices and TVs – and make sure you have changed the default user names and passwords that came along with those devices.

We can’t emphasize this enough. That’s because between work, school and socializing, we all have more people coming in contact with our systems and every other system we’re connected to. If you have weakspots in your home system, the security of your personal financial and health data could be at risk, and so could the systems at your place of work.

In short, you may need to “remodel” the technical architecture of your home to make sure your systems and devices are airtight.

Second, make sure everyone in your home understands the security settings of all the new software you’re using for work, school and social interaction. We and our kids are all into using the latest and coolest collaboration tools, and the providers of those tools and the users need to pay special attention to how to set them up and use them safely.

Zoom is the collaboration tool that comes immediately to mind. Ever since stay-at-home orders went into effect some three weeks ago, very few people knew about Zoom, which is still considered a startup company. To encourage people to use it, Zoom quickly spread the word about its free service that allows 100 people to gather interactively online for up to 40 minutes. The two operative words here are both four-letter words: Zoom and free. You get what you pay for.

To make a long story short, Zoom rushed out the adaptation of a business application as a consumer app, and it left a lot of security holes. Two of the glaring issues, which were acted on by Zoom two weeks ago, were the sale of user data to partners for marketing purposes and the insidious “Zoombombing” incidents. The latter problem led to hackers placing porn material in school lessons and white-supremacist invasions of meetings, classes and chats sponsored by religious organizations.

Zoom stopped some of the data sales and reworked its privacy setup. It also ramped up the security requirements for people to join a Zoom session.

One other thing that home users likely have noticed is the drop-in internet speeds from their ISPs. That’s a consequence of the ISPs trying to manage the massive demand for data. As a result, you’ll all need to manage your internet use to optimize performance in your homes.

We can help you with security audits, setting up security software and automatic updates for firmware and software. We can also help you with security settings for apps like Zoom. Call us – 973-433-6676 – or email us for an appointment.