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Pulling the Plug at BA

An IT contractor for British Airways accidentally pulled the wrong plug as travelers queued up for a holiday weekend. That pulled the plug on travel plans for some 75,000 passengers and cost the airline a reported $128 million. It makes you wonder: Who else is vulnerable to an “oops”? Probably everybody, but we can all
  • 13 Jun, 2017
  • Norman Rosenthal
  • BA, backup, cancelled flights, conractor error, crippled, Ffight delays, Gatwick, Heathrow, nonfault tolerant, outage, pulling the plug, risk management,
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