We found a problem – and a solution – for getting your email without interruption while traveling internationally. The problem has to do with various countries’ rules on blocking IP addresses and how they interact with Starlink systems.

The problem came up during our last cruise when Danit couldn’t access her mail. Then I couldn’t get my email, nor could I access my Cloud PC, which I heavily depend on. Naturally, that raised our response level.

The problems are that countries can block IP addresses, which include your email providers’ addresses, for various reasons related to censorship, copyright infringement, and national security. This blocking can prevent access to specific websites or content deemed inappropriate or harmful according to local laws and cultural norms. This can include blocking sites related to unauthorized gambling, child abuse material, or copyright infringement.

IP address blocking can restrict access to specific websites or online content based on geographic location, often leading to unintended consequences such as blocking legitimate services. While it may seem arbitrary, IP address blocking is a strategic measure aimed at enhancing security and managing online behavior. There are ways to work around these blocks, but they require a lot of steps, all based on the specifics of each country. It’s painful for many users.

In addition to local internet providers in all countries, Starlink provides high-speed, reliable internet access in remote or underserved areas where traditional broadband is unavailable or unreliable, such as on a cruise ship or a remote resort. Starlink does not have the capability to block specific IP addresses. Instead, it uses a system of Carrier Grade Network Address Translation (CGNAT) to manage IP addresses.

For customers needing specific connections, Starlink offers an optional public IP configuration. This is available for certain plans, such as Priority, Mobile Priority, and Maritime services. Again, this is a complicated system for most people.

However, all is not lost. We’ve developed a solution: Starlink exception lists tailored to locations and dates. Using AI and some other tools, we can create Starlink exception lists that have IP address exceptions for specific locations and specific dates. The lists can cover itineraries and help you gain access to your email and websites you need while you travel.

To learn more about how this solution can work for you and to set up lists, call us – 973-433-6676 – or email us to discuss your needs and what you’ll need to know to use your list.