- 08
- Apr 2024
Solving Subscription Woes
A recent conversation with a client about their Microsoft subscription quickly expanded into a broader discussion of all the things we’re charged for – and how difficult companies make it to cancel subscriptions and woes.
We focused our conversation on Norton and Google as two companies that don’t let you easily know how to cancel autorenewals, but they’re not the only ones. While we might grumble about a few subscriptions at home, they probably can be especially costly in an office, where you might have multiple licenses for apps you wanted to try or have decided you no longer want or need. Here are some things you can do to stay on top of your charges.
For free trials of any kind, we make it a point to cancel them within a day or two. Some will cancel your trial immediately. Others will cancel them when they come up for renewal, say in seven days, 30 days, six months, or a year. In all likelihood, you’ve given them your payment information, and they’re not going to send you any reminders. Many sites make that perfectly clear. So, the onus is on you. Make a note of the steps you’ll need to take to cancel the service or subscription, and then set a reminder on your calendar to initiate the cancellation process.
The cancellation issue can be particularly acute with TV streaming services. We sign up for a lot of them to watch specific shows for anywhere from a month to several months. Sometimes, we pick a streaming service because it’s free for a specific time. Other times, we just sign up and forget to cancel when we’ve watched what we wanted to. We do that with online publications, dues payments to various organizations and charities, etc.
You can sign up for another money-drainer, a service that goes through all your subscriptions you pay for and then cancels the ones you don’t want to keep. Or you can do the same thing yourself, especially if you’re paying by credit card or through a draft from your bank account.
Set up an email or text alert for every time something is charged against your card or account. It’s a good reminder that you’re making a certain payment, and if you want to cancel something, it’s a reminder to do so. An alert can also tip you off to any unauthorized charges or drafts from your account.
The flip side of this, of course, is that when you change credit cards or banks, you need to update your payment info. If you’re getting a new card from the same bank, your payment info will automatically transfer – some of the time. Again, the process will remind you of all your recurring charges and give you the opportunity to cancel those you don’t want.
We can help you find all the apps you have with recurring charges and guide you to their cancellation steps, but you’ll have to do the actual cleanup work yourself. Call us – 973-433-6676 – or email us for an appointment.
Categories
Comments
Recent Posts
Recent Comments
- D. J. Hawkins on Health Wearables in Style at CES
- Allan Berger on Tech Preps for Trips
- Stan Schnitzer on We’re Not Neutral on Net Neutrality
- Allan Berger on Equifax and Protecting Your Identity
- Michael L. on Brave New Wireless World
Archives
- December 2024
- November 2024
- October 2024
- September 2024
- July 2024
- June 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- June 2022
- May 2022
- April 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- July 2017
- June 2017
- May 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012