Call us : (973) 433-6676 | E-Mail: sales@sterlingrose.com  

Services

Sterling Rose IT Services

By providing our clients with a complete menu of services we ensure all their needs are met, regardless of their size or sector or the complexity of their IT needs.

We support clients through three options at three price levels to best match their needs, comfort zones and budgets.

ONSITE SOLUTIONS
  • System planning, design and implementation
  • Ongoing maintenance
  • Onsite response to problems
  • As frequent or infrequent as required
  • Personal interaction

 
REMOTE SOLUTIONS
  • Problem-solving via remote connection
  • Concurrent screen viewing
  • Rapid response
  • Personal interaction

 
TELEPHONE SUPPORT
  • Client-focused support – you walk us through your issue until we find a solution
  • Personal interaction
Businesses no longer operate nine to five. Neither do we.
  • No-fee after-hours support
  • Emergency response
  • Off-hours planned work to minimize disruption to operations
Small and medium-sized business can have corporate-quality email at cost-effective prices – while enjoying the added benefits of enhanced image and professionalism.
  • $5/month for 25 gigabytes
    Compare to $15-$20/month for 5 gigabytes
  • Enterprise-wide spam protection
  • Personalized domain name for as little as $5 per month
  • No web site required
  • 99.9 percent availability – well above industry standard
  • Ideal for any businesses – companies requiring significant email and document retention but also those of all sizes and sectors
70 percent of companies that lose their data go out of business within five years. Tapes fail and hard drives crash. Both are frequently left untested – at risk to human failure. Increasingly common natural disasters make onsite storage risky. Data backup and protection no longer can be left to internal procedures and storage.
Monthly automatic backup is by far less costly than post-disaster recovery
  • Cloud-based backup through trusted industry leader EMC
  • 3 million users and 70,000 business clients
  • Service provided through local data centers
  • Daily backup status review and client contact if there is a problem
Would you leave your home and car uninsured? No. Is your business data no less vital to your well being and future?
21st century technology brings 21st century risk. You are under attack. You are responsible for both safeguarding your data and for what takes place on your wireless system, which can be easily hacked. Security is essential to protecting your business and its future.

SPYWARE/MALWARE AND VIRUS PROTECTION
  • Spyware and malware (malicious software) removal
  • Corporate-quality virus protection at competitive prices

 
WIRELESS SECURITY
  • User-friendly code-accessed security
  • Business and personal data protection – fulfilling legal obligations and protecting against identity theft
Technology is a tool that too often becomes an impediment to production and a drag on talent. With outside IT support key personnel are able to better focus on those business demands and opportunities that will translate into profit.
  • Regularly scheduled support – daily, weekly, monthly
  • As-needed support – short-term or long-term
  • Special project support
Too often business networks are created to address today's needs – but not those of tomorrow. Businesses must plan to succeed – and plan to accommodate that success.

NETWORKS
  • Network design and implementation
  • Enhanced efficiency
  • Planning for growth

 
EQUIPMENT
  • Purchase and installation
  • Competitive-pricing
  • Installation only
Through strategic alliances we provide clients with the convenience of a total solution option. Our relationships with other service providers equally committed to quality and customer service enable our clients to fulfill all their IT needs with confidence – all under one roof.
  • Web site design
  • Web site content writing
  • Database design and management
  • Computer training – software updates, new programs, etc.
Whether your business is PC-based or Mac-based – or a combination of the two – we provide complete support for both. We are fully trained on and remain current with each operating system.