Generated by All in One SEO v5.0.0.1, this is an llms.txt file, used by LLMs to index the site. # Sterling Rose IT Support for business & home| Northern NJ |Sterling Rose LLC ## Sitemaps - [XML Sitemap](https://sterlingrosellc.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Blog](https://sterlingrosellc.com/blog/) - Blog Home Blog 10 Aug 2026 New Security Tools and VPN To boil it down to one word, we were shocked when we looked at the alerts we saw for our Trend Micro customers. While your security is good, it can be a lot better. The same goes for our VPN customers. Start watching for - [Where is Technology Going?](https://sterlingrosellc.com/where-is-technology-going/) - Apple just introduced Apple Vision Pro, and it’s as revolutionary as anything we’ve ever seen. In short, it’s a set of goggles that can immerse you in a totally new environment, and it makes Apple’s innovations like the mouse, click wheel (iPod,) and multi-touch (iPhone) seem primitive by comparison. See for yourself how immersive it - [Security and Relationships](https://sterlingrosellc.com/security-and-relationships/) - May 23 started out like a quiet day, but one phone call created a two-day scramble to quell a crisis. The solution included working around an unresponsive bank, rapidly deploying technology tools, and cashing in the benefits of good working relationships. It was the stuff of a thriller novel. It had been a couple of - [Sharing Your Photographic Memory](https://sterlingrosellc.com/sharing-your-photographic-memory/) - We love to share photos and videos of the cool places we visit and things we do, and it’s easier than ever to do it and preserve your images while you’re still traveling. Here are some things to focus on. If we don’t use our phones as our primary travel camera, we use a digital - [New Security Tools and VPN](https://sterlingrosellc.com/new-security-tools-and-vpn/) - To boil it down to one word, we were shocked when we looked at the alerts we saw for our Trend Micro customers. While your security is good, it can be a lot better. The same goes for our VPN customers. Start watching for the new tools. Let's look at overall security first. Three keys - [AI: the Good, the Bad, and the Ugly](https://sterlingrosellc.com/ai-the-good-the-bad-and-the-ugly/) - AI gives you the tools to do a lot of things in a fraction of the time they used to require. But using AI has its privacy costs, and trying to avoid them can lead to some really bad consequences. AI also doesn't always get things right. The most important thing you need to know - [The Useful Lifespan of a Wireless Router](https://sterlingrosellc.com/lifespan-of-a-wireless-router/) - Some people like to run their wireless router until it drops – and some may not even know when it has dropped dead. A wireless router that can't take the latest software updates is a huge security risk. Signs that a router has reached the end of its useful service life include unreliable connections, significantly - [Block That Flow - Device Code Flow in Microsoft Entra ID](https://sterlingrosellc.com/device-code-flow/) - As you read this, I’m at the Xchange Security Conference in Dallas, and I learned something yesterday that I must share to protect your data. I will need to work with you to block device code flow in Microsoft Entra ID. In simple terms, it’s disabling a code system that’s similar to how you match - [Travel Tip for Getting Email](https://sterlingrosellc.com/travel-tip-for-getting-email/) - We found a problem – and a solution – for getting your email without interruption while traveling internationally. The problem has to do with various countries' rules on blocking IP addresses and how they interact with Starlink systems. The problem came up during our last cruise when Danit couldn't access her mail. Then I couldn't - [Temperatures and Computer Prices Rising More This Summer](https://sterlingrosellc.com/prices-rising-more-this-summer/) - Three factors are contributing to this summer's rise in computer prices: AI, security, and chip shortages. The times call for cool, calculated thinking about the technology you have and what you need. AI has upped the ante considerably because it's so necessary for many business applications. AI is also a necessity to run all the - [Take Your Seat](https://sterlingrosellc.com/take-your-seat/) - I save every client email because when you contact me with a problem, I can see what related problems you've had and find a solution faster. I have good rules to file every email, but there are still lots and lots of messages to manage. I'm not a programmer, but I developed a routine using - [Cameras, Audio and NVRs](https://sterlingrosellc.com/cameras-audio-and-nvrs/) - Businesses and homeowners are turning to the latest video and sound recording systems to improve their security systems. But as news reports show, even the most sophisticated systems can be defeated by knocking them off Wi-Fi networks. You can regain your edge by putting your cameras and sound recording devices on an NVR – network - [Know Your Dongle Specs](https://sterlingrosellc.com/know-your-dongle-specs/) - Dongles are a fact of life. We want smaller, lighter-weight computers, especially when we travel, but we don't want to sacrifice capability. Plugging a dongle with multiple ports into our device can increase the number of tools we can use but not knowing how the ports are labeled can cost you efficiency. One of the - [ZTNA: Your Security Escort Service](https://sterlingrosellc.com/ztna/) - So, here’s the problem that starts at your firewall: Your security setup grants permission to a credentialed user to access your system. ZTNA gives you . . . - [Standard or Premium? The Answer to the Question](https://sterlingrosellc.com/standard-or-premium/) - Microsoft 365 is the app suite of choice all over the world. It comes in two versions: Business Standard and Business Premium. - [Mac’s New ‘Mini’ is the Max](https://sterlingrosellc.com/macs-new-mini/) - In our opinion, the new MacBook Neo punches so far above its weight In our opinion, the new MacBook Neo punches so far above its weight that it’s a real . . . - [COVID and the iPhone 6](https://sterlingrosellc.com/covid-and-the-iphone-6/) - We're still feeling the effects of the COVID-19 pandemic six years ago in many aspects of our lives. What's the connection? - [Brace for the Cost Increases](https://sterlingrosellc.com/brace-for-the-cost-increases/) - When it comes to chip shortages and computer prices, the "fun" has just begun. The industry is expecting price increases of at least 25 percent, and no relief is expected until 2028 at the earliest, when manufacturers can get new capacity online. Even if you're not ready to buy, you need to start planning. AI - [Going Straight to the Cloud](https://sterlingrosellc.com/going-straight-to-the-cloud/) - We now have some operating experience with the Windows 365 Cloud PC we recently started using. It's a cloud-based PC service - [RAMageddon Raising Computer Prices](https://sterlingrosellc.com/ramageddon-raising-computer-prices/) - Computer prices are skyrocketing. Sony has postponed its new PlayStation 6 to 2029. Why? RAM chips are sold out for the year. We are facing RAMageddon, a term coined by Jason England at Tom’s Guide. If you’re thinking about new computers and/or servers, now is the time to act. This will be a snooze-you-lose proposition - [Cellular Wi-Fi? Look Before You Leap](https://sterlingrosellc.com/cellular-wi-fi-look-before-you-leap/) - A residential client cut the internet cord in favor of Wi-Fi from their cellular provider. They made the switch abruptly and didn’t get everything they thought they would. If you’re thinking about going cellular for your internet service, you need to have a plan. It’s not a matter of just pulling the plug on one - [Yeah, Tablets Are That Good](https://sterlingrosellc.com/yeah-tablets-are-that-good/) - We stopped by the home of a client we hadn’t seen in person for a while to pick up a couple of old Macs for disposal. They had been in the habit of bringing along a computer when traveling, but when I showed them my iPad with a mouse and keyboard, it started a whole - [Arming the ‘Road Warrior’](https://sterlingrosellc.com/arming-the-road-warrior/) - I’ve been traveling a lot over the past two years, and that’s made me more conscious than ever about what we all need to do to create mobile fortresses wherever we are. Some of the best defenses are tried and true, and some take advantage of new technologies. Here are steps for you to consider. - [Make Reading a Habit](https://sterlingrosellc.com/make-reading-a-habit/) - We’re so overloaded with emails, texts, WhatsApp and other communications that we’ve fallen into the bad habit of skimming messages and probably doing the same with websites and documents. It’s time to get back into the habit of reading things more closely because not everything is as it seems. For example, you may be expecting - [DIY Email](https://sterlingrosellc.com/diy-email/) - We can expect cable and telecom companies to accelerate their exit from providing email services. Verizon/FIOS long ago transitioned their email management to AOL, which is really Yahoo Mail. Comcast is about to follow the same route, handing their email off to Yahoo. Getting live support from an actual person will become even more difficult. - [The Key to Better Security](https://sterlingrosellc.com/the-key-to-better-security/) - Many of us have replaced keyed door locks with electronic locks that use codes to unlock doors. They emulate the PIN technology we use to unlock our computers. Our computer technology, however, is going the other way. Physical keys – with PIN codes – are proving safer and more convenient in office environments. In many - [Microsoft’s Annoyances](https://sterlingrosellc.com/microsofts-annoyances/) - A lot of our clients are complaining about Microsoft’s annoying habit of making unannounced changes in features and in how we access what’s left and what we need. We can complain all we want, but this is one case where we just need to bite the bullet and work around various issues. The biggest annoyances - [Old Windows, Old Files](https://sterlingrosellc.com/old-windows-old-files/) - Believe it or not, we have some clients who need to keep computers capable of running really old versions of Windows to access equally old files. They need to keep these legacy systems going, and we have ways to help them. One client still has a system running on Windows XP. Windows XP is 24 - [Copilot is My God?](https://sterlingrosellc.com/copilot-is-my-god/) - We likely don't realize how much AI plays a role in our daily lives. You know those annoying phone trees, the ones that don't seem to ask the right questions for your problem or offer a good answer or access to a real human being? That's AI at work. They drive me nuts, but what - [Fools and Their Money: A Seasonal Shopping Guide](https://sterlingrosellc.com/fools-and-their-money/) - "A fool and his money are soon parted" is a saying often attributed to Thomas Tusser, an English poet and farmer, who first wrote a version of it in his 1573 book Five Hundreth Pointes of Good Husbandrie. If only he could have envisioned today's internet. AI will test your ability this year to differentiate - [The Monitor Whisperer](https://sterlingrosellc.com/the-monitor-whisperer/) - If the eyes are the windows to one's soul, then the monitor can be the window to your computer's hardware issues. Here are two examples of what a monitor revealed, and how we found their revelations. It wasn't as high-tech as you might think. Our first instance involved a panicked client with a year-old Mac - [Carrots: The Root of Speedier Scrolling, Less Clutter](https://sterlingrosellc.com/carrots-the-root-of-speedier-scrolling-less-clutter/) - Carrots can provide useful shortcuts for navigation and decluttering your screen. You can find them almost anywhere on your screen. You've likely seen them and never paid much attention to them. The carrot symbol ^ can be pointed in any of four directions on a screen – up, down, left, right – and carrots are - [Secure Your Email](https://sterlingrosellc.com/secure-your-email-2/) - Security measures such as encryption and 2FA help make email communications more secure, but they have their own issues for many users and fall short in some ways. Use them wherever you can, but remember that nothing works better than common sense, especially when you click on links in an email. The majority of breaches - [Authenticator Apps Can Protect You from SIM Swapping](https://sterlingrosellc.com/authenticator-apps-can-protect-you-from-sim-swapping/) - We hate taking extra steps, especially if we think they're complicated. But with the rise of SIM swapping, you might want to bite the bullet and get used to using an authenticator app. The benefits of using an authenticator app for 2FA were illustrated by the problems of a new client who was victimized by - [Not All Cloud Storage is a Backup](https://sterlingrosellc.com/not-all-cloud-storage-is-a-backup/) - We tend to use the terms data storage and data backup interchangeably. It can be a costly mistake. Cloud storage is all about easy access to files. It's not only your access, but also collaborative access that allows teams of people to work on projects together without the need to email various versions. Cloud storage - [It's Time to be Authentic](https://sterlingrosellc.com/its-time-to-be-authentic/) - Getting a text (SMS) code to verify your access to a website is becoming increasingly vulnerable because of SIM swapping. It's essentially a way for a hacker to "borrow" your mobile phone number without you ever knowing it – until you suffer the consequences. It's time to use a better authentication method. One of our - [If You Know All Your Passwords…](https://sterlingrosellc.com/if-you-know-all-your-passwords/) - If you know all your passwords, your cybersecurity can be breached. Why? Anything that's easy for you to remember follows a logical pattern that AI is getting better at picking up. A strong password has no logic. You must have a password manager, and you must let it generate a password for each online account. - [Secure Your Email](https://sterlingrosellc.com/secure-your-email/) - Email security continues to be the most vulnerable security link in your email chain. Ninety-six percent of all phishing attacks use email, and some three billion emails are launched daily. Phishing can cost businesses $26 billion annually. The more email accounts you have, the more vulnerable you are. One of our clients had six email - [Be Weather Aware](https://sterlingrosellc.com/be-weather-aware/) - Here in the Northeast, we've learned to take our flights in the morning or as early in the day as possible because storms around the country can affect flights to almost anywhere. Locally but similarly, heat and storms can wreak havoc with our technology systems and our utilities. The Old Farmer's Almanac, which sometimes seems - [Windows Shades](https://sterlingrosellc.com/windows-shades/) - You wouldn't believe how many versions there are of Windows 10 and Windows 11. Don't bother to try to count them. Instead, start making a plan to make sure you have the latest version of each throughout your organization and a plan to update on a regular basis. Let's look first at Windows 10. As - [Cybersecurity Keeps Them Awake at Night](https://sterlingrosellc.com/cybersecurity-keeps-them-awake-at-night/) - “What keeps you awake at night?” That’s a question that seems to come up at many a business networking group when someone begins to offer a solution to a problem they can solve. If you’re a CEO at a major corporation, the answer to that question is: cybersecurity. Internet systems are more complex, and complexity - [We Need Humanity](https://sterlingrosellc.com/we-need-humanity/) - My father-in-law recently sent me an article by Frank Bruni from the New York Times. Neither is a tech expert, but they hit the nail squarely on the head when it comes to making technology usable. Our modern conveniences are exhaustingly inconvenient, as the headline read, and the “the paradoxes of progress” smack us in - [Keep Control of Your Technology](https://sterlingrosellc.com/keep-control-of-your-technology/) - We recently made a sales call to a prospective client that was serviced by a larger IT provider and were shocked by what we saw and heard. They were still using Windows 10 but had switched to a new accounting system on the advice of their accountants. You need to demand better communications and coordination - [The Time to Do the Right Thing](https://sterlingrosellc.com/the-time-to-do-the-right-thing/) - Be honest. How many times do you use a password for multiple websites because you need to remember it? You know that a string of 16 to 20 random characters upsets any pattern a hacker might use to steal a password for one site and maybe get into multiple places. One of our clients recently - [Pass the Key, Please](https://sterlingrosellc.com/pass-the-key-please/) - If you're sick and tired of managing passwords (see our article Take the Time to Do the Right Thing), take a new look at using passkeys and forget about the hassle. A passkey is a pair of cryptography keys generated by your device. A public key and a private key combine to create a passkey - [Read Your Email Before You Open It](https://sterlingrosellc.com/read-your-email-before-you-open-it/) - Phishers, shmishers and other bad actors on the internet are getting really good at disguising themselves. They're learning English better, designing their graphics better and even spelling better. All of this means is that you need to start reading your emails more closely before you ever open them. Whether you're using Microsoft Outlook or Gmail, - [Rule Over Your Domain](https://sterlingrosellc.com/rule-over-your-domain/) - We’re seeing more instances of clients and their customers/clients losing access to their websites and emails connected to their domains. The reason why? Somebody missed a notice to verify their identity with their domain registrar. Prevention is totally within your control. It just requires paying attention to a couple of things that are easy to - [Getting Oversubscribed and Fed up](https://sterlingrosellc.com/getting-oversubscribed-and-fed-up/) - Our love-hate relationship with Microsoft – and Apple and Google – is coming to a head. Our beef right now focuses on Microsoft and its hard push to get users to adopt the New Outlook. It’s the default for Microsoft 365 subscriptions, and it’s not as feature-rich as the Old Outlook, which Microsoft calls Classic - [Hardware Plays Hard to Get](https://sterlingrosellc.com/hardware-plays-hard-to-get/) - As we were writing this issue of Technology Update, tariffs hit the fan. We have discussed their possible impact on prices before, but that was hypothetical. Now, they’re real, but we’re still not sure where they will land and how they will affect supplies and prices. At the same time, technological advances make hardware obsolete - [When Old Technology Meets the Present Day](https://sterlingrosellc.com/when-old-technology-meets-the-present-day/) - This is a cautionary tale about how many businesses maintain years and years of data storage. They’ve maintained servers and stored them on disks using RAID 5 technology. It’s a reliable system, but when you need to retrieve data, it can present a lot of costly complexities, as one of our clients recently discovered. Our - [Turn on 2FA with Microsoft 365](https://sterlingrosellc.com/turn-on-2fa-with-microsoft-365/) - If you’re using Microsoft 365 without two-factor authentication (2FA), you could have a basic security problem. Cybercriminals are taking advantage of a loophole in Microsoft’s Basic Authentication, an outmoded system doesn’t require extra security checks, like a second password or a verification code sent to your phone. Here’s how to harden your system. Hackers are - [Making Technology Work Abroad](https://sterlingrosellc.com/making-technology-work-abroad/) - When you travel to some of the more remote parts of the world or parts of the world that lag in communications technology, you need to be flexible. You could need to work around slower internet service or service blackouts. But you may not be able to easily work around security and tech support issues - [Is ‘Zero Trust’ in Your Future?](https://sterlingrosellc.com/is-zero-trust-in-your-future/) - The words “zero trust” in Zero Trust Network Access (ZTNA) are probably appropriate in a time when it seems like we don’t trust anybody about anything. ZTNA is being touted as a replacement for VPNs (Virtual Private Networks), especially for remote business needs. It could be more effective, but small businesses will need to jump - [New Outlook has Mixed Benefits](https://sterlingrosellc.com/new-outlook-has-mixed-benefits/) - Classic Outlook has aged like a good wine, but Microsoft is pushing more users to the New Outlook for managing emails, contacts and calendars. Some features are gone from the New Outlook, and some are hidden. Deciding whether to hang in with the Classic Outlook or go to the New version depends on how you - [Busting the Passkey Myths](https://sterlingrosellc.com/busting-the-passkey-myths/) - Passkeys are replacing mere passwords at a rapid pace, and that may be scary for some people. Passkeys are inherently more secure than passwords. For the most part, they are extremely difficult (we won’t say impossible) to crack, and that’s why you should get more comfortable with using them. Tech leaders such as Microsoft, Google, - [We’re Traveling in January](https://sterlingrosellc.com/were-traveling-in-january/) - We’ll be taking the trip of our lifetime, starting Jan. 10, when we head to South Africa, Madagascar, Mauritius and few other stops on the other side of the world. You won’t lose our support while we’re gone, and we’ll have the chance to see how some of Apple’s new communications technologies are working. Most - [Microsoft’s Outage Issues](https://sterlingrosellc.com/microsofts-outage-issues/) - Microsoft outages seem to be a regularly occurring event, and that’s a real problem for all of us as we grow even more dependent on technology. The bad news is that the problem won’t get any better. Here’s a look at the industry’s metrics. From my old help desk days, we followed the “rule of - [Windows 10 ‘Support’](https://sterlingrosellc.com/windows-10-support/) - We’ve been talking about this for a while. Microsoft will end its support for its workhorse Windows 10 operating system next October. The good news is that the company will provide security patches and bug fixes until October 2026. The bad news is that it will cost you $30 per device. The worse news is - [Dumpster Diving – Email Style](https://sterlingrosellc.com/dumpster-diving-email-style/) - We get overloaded with email and tend to let it just sit in our inboxes. When you max out your storage space, which is the equivalent of an electronic dumpster, you can create problems that are time-consuming and costly to fix. Email overload became a vexing problem for a client who had 160,000 messages in - [Cybersecurity Climate Only Getting Worse](https://sterlingrosellc.com/cybersecurity-climate-only-getting-worse/) - The heat is rising fast in the cybersecurity world. At a recent conference in Phoenix, AZ, we saw how the industry’s top hackers and defense experts team up to fight an ever-increasing number of invasion attempts from bad actors around the world. Visiting a cybersecurity war room really opened our eyes. We were ushered into - [Out with the Old, In with the New](https://sterlingrosellc.com/out-with-the-old-in-with-the-new/) - As Microsoft winds down its tech support for Windows 10, it’s time to make a plan to migrate to Windows 11 and – if needed – the hardware to run it. It can save you money in the long run when you factor in the cost of support for Windows 10 and the efficiencies you’ll - [Upgrade for Security](https://sterlingrosellc.com/upgrade-for-security/) - Should you upgrade to Windows 11 and get a new computer? Microsoft and an increasingly aggressive, more sophisticated hacking environment are calling the question. For a number of reasons, our answer is a resounding "yes." We've discussed this before, but we have an increased sense of urgency about upgrading technology to improve your security. Microsoft - [Hacked SSNs: What, Me Worry?](https://sterlingrosellc.com/hacked-ssns-what-me-worry/) - With apologies to Alfred E. Neuman, yes, you should worry. But you don't need to panic, especially if you have Windows 11, a computer with a later-generation chipset and a lot of common sense. New reports say the hacking group USDoD claimed it had allegedly stolen personal records of 2.9 billion people from National Public - [Inside a Hack Investigation](https://sterlingrosellc.com/inside-a-hack-investigation/) - Getting hacked doesn't always mean your world has come to an end. In many cases, however, fixing it is a grueling process, physically and mentally, and you'll have to provide a lot of information you hadn't planned to disclose. Here's how it started. A client clicked on a pop-up window at 3 p.m. that said - [Bring on the Passkeys](https://sterlingrosellc.com/bring-on-the-passkeys/) - Passwords are porous, and so are some forms of two-factor authentication (2FA), such as those numeric codes sent to your phone or email to verify your identity. Known as one-time passwords (OTPs), they’re relatively safe, but hackers are getting better at breaching that defense. Passkeys are coming into their own as a stronger cybersecurity tool. - [You and Your Credit Card](https://sterlingrosellc.com/you-and-your-credit-card/) - Credit cards can be convenient and reliable, but sometimes, you’re much better off if you just leave yours in your wallet. The following “don’ts” apply to online and offline occasions when you’re tempted to pull out that piece of plastic. If you don’t see the letters https as the first letters in the address bar - [Manage Wi-Fi Network Overload](https://sterlingrosellc.com/manage-wi-fi-network-overload/) - We love our smart-home devices, and it’s easy to overload our Wi-Fi networks with them. When that happens, our network traffic can slow to a crawl – just like we see at our Hudson River crossings. It’s easier and faster to clear up your network traffic jams. Just as roads have a capacity, your Wi-Fi - [Red Light, Green Light, Warning Signs](https://sterlingrosellc.com/red-light-green-light-warning-signs/) - How many of you ignore red or amber warning lights when they appear on your car’s dashboard? Based on what we see in IT, most of you probably ignore them. When you see a red warning on your computer screen, it could be a security alert or a malfunction. I recently got a red warning - [WiFi Jammers](https://sterlingrosellc.com/wifi-jammers/) - A recent TV news report on criminals in Morris County using Wi-Fi jammers to disable security cameras and communications grabbed our attention. It should grab yours, too. The news report focused on a crime ring that’s using Wi-Fi jammers to break into homes. In some cases, they’ll install their own surveillance cameras in a property’s - [Passkeys Not There…Yet](https://sterlingrosellc.com/passkeys-not-there-yet/) - Passkeys hold a lot of promise in eliminating passwords. They rely on an electronic handshake to allow your device to access a secure website, and many password managers claim to link to passkeys. They’re getting there, but they’re not there yet. A major hurdle right now is that not all websites recognize the passkeys from - [Time for a Hardware Refresh](https://sterlingrosellc.com/time-for-a-hardware-refresh/) - Windows 7 is long gone, and Windows 10 is scheduled to leave our technology world in October 2025. If you haven't installed Windows 11 yet on all your desktops and laptops, now is the time. If your computer cannot accommodate Windows 11, it's because it lacks a security chip that's designed to work in the - [Phishing in Your Own Waters](https://sterlingrosellc.com/phishing-in-your-own-waters/) - If you own a small business or professional services firm, you depend on your employees to have enough tech savvy and common sense to avoid links in email messages or on websites that open your system to bad actors. No matter how much you trust them, you need to verify they're doing the right thing. - [Computer or Tablet?](https://sterlingrosellc.com/computer-or-tablet/) - Our world is changing fast. Computing and business experts tell us that by 2028, the cloud will be a necessity. AI (artificial intelligence) will have us using so much data that only the cloud will handle the workload. We'll need more computing power, but at the same time, we're demanding the ability to access that - [Solving Subscription Woes](https://sterlingrosellc.com/solving-subscription-woes/) - A recent conversation with a client about their Microsoft subscription quickly expanded into a broader discussion of all the things we're charged for and how difficult companies make it to cancel . . . - [Relieving the Pains of Multiple Devices](https://sterlingrosellc.com/relieving-the-pains-of-multiple-devices/) - I'm sure we've all been there. We're talking on our phone and need to get into an app on another device while keeping the conversation going. - [Ditch the Line, Keep the Number](https://sterlingrosellc.com/ditch-the-line-keep-the-number/) - I finally got around to following my own advice. I just put $300 a year in my pocket by getting rid of my landline. The economic analysis was simple. - [Who’s Minding the Electronic Store?](https://sterlingrosellc.com/whos-minding-the-electronic-store/) - I recently couldn’t fill a prescription online because the third party that processes pharmaceutical products for my drug plan was hacked. Little did I know at the time this would be an ongoing problem affecting a substantial part of our healthcare system. We’ll leave policy debates to others and focus on what we can do. - [A Landline? C’mon](https://sterlingrosellc.com/a-landline-cmon/) - When AT&T and other carriers to some extent suffered a massive outage affecting major metropolitan areas, people couldn’t make phone calls, including 911 emergency calls. In one city, a fire department official suggested people use a landline to call 911. - [Living and Growing with Technology](https://sterlingrosellc.com/living-and-growing-with-technology/) - We have kids and grandkids who have never known life without wireless technology, and now we’re moving on to AI. Whether you’re a business or a family with an array of technology comfort zones, there’s an array of paths you can follow to help you keep it all together. I believe one of our biggest - [Comeback Story](https://sterlingrosellc.com/comeback-story/) - A long-time client left us a few years ago because they thought they needed the attention of a larger IT organization. But things weren't getting done as quickly and that was costing them money. We're always happy when clients comeback. - [Nimble and Quick](https://sterlingrosellc.com/nimble-and-quick/) - Being nimble and quick is more a matter of knowledge than pure speed. By assessing a new client's comfort level with technology and knowing what computer to buy and where to get it, we worked together on a holiday miracle. It took a lot of cooperation among parties who've worked together to make it happen. - [A Tip to Speedup OneDrive](https://sterlingrosellc.com/a-tip-to-speedup-onedrive/) - For the most part, the cloud is a safe place to store your files, but we have clients who prefer to have the files they're working on stored on their hard drives. OneDrive is good for up to 150,000 files, but it can take longer than we like to retrieve files after you blast through - [Quarantined Messages and Email Security](https://sterlingrosellc.com/messages-and-email-security/) - You may be getting emails from Microsoft about quarantined messages and wondering what's going on. The short explanation is that Microsoft's email filters are getting better and that the company is trying to protect you from harmful attachments and links that can compromise your tech system's integrity. We typically don't know about a message we - [Do You Speak 'Search'?](https://sterlingrosellc.com/do-you-speak-search/) - The New Outlook's web-based email client has powerful search functions to help you cut through the sheer volume of messages we store and don't always sort. Taking advantage of them will require you to learn about "search" language, which has its roots in Boolean searches that offer precise options to find information. They use AND - [Better Attachment Options](https://sterlingrosellc.com/better-attachment-options/) - Attached files are the bane of my existence, and they probably cause you a lot of problems, too. Microsoft's New Outlook removes your option to drag an attachment to your desktop or a folder and forces you to choose a more specific action. It seems like a pain in the butt, but it could save - [The Gift of Life: Our Holiday Greetings (and Request) for 2023](https://sterlingrosellc.com/the-gift-of-life-our-holiday-greetings-and-request-for-2023/) - In light of recent events that have deeply touched my family and me, we are not going to send out our typical holiday card or any gifts. Instead, . . . - [Every Day Can Be Patch Day](https://sterlingrosellc.com/every-day-can-be-patch-day/) - Our publication date, the second Tuesday of the month, coincided with Microsoft's Patch Day. It's when the software gods in Redmond, WA, issue the latest security patches, bug fixes, and performance updates - [The New Outlook for 2024](https://sterlingrosellc.com/the-new-outlook-for-2024/) - Windows Mail is going away. Let us all say "hallelujah" and give thanks. And let us all start moving to the New Outlook, which is web-based and adds speed, more functionality and additional security features to the old Classic Outlook. Beginning in 2024, new Windows 11 devices will be shipped with the new Outlook for - [Password Sharing](https://sterlingrosellc.com/password-sharing/) - Yes, we should guard our passwords like gold bars in Fort Knox. But at the same time, it's prudent for individuals to ensure trusted people have access to their accounts. We discussed it before, but it's worth doing it again, especially when it can prevent more heartache with the death of a loved one or - [What’s the Point?](https://sterlingrosellc.com/whats-the-point/) - I was with a friend last month when he tried to change a reservation he had made using points from a Hilton account. He thought he had 2 million points. - [Manage Email Addresses](https://sterlingrosellc.com/manage-email-addresses/) - When it comes to small businesses and non-profits, we see a lot of intermingling of professional and personal email on “corporate” accounts. - [Customer Service Trends in Opposite Directions](https://sterlingrosellc.com/customer-service-trends-in-opposite-directions/) - We’ve long ranted about the diminishing human factor in customer (dis)service, and we see nothing that’s changed our opinion. - [DKIM, SPF, and DMARC: Acrimonious Acronyms](https://sterlingrosellc.com/dkim-spf-and-dmarc-acrimonious-acronyms/) - DKIM, SPF, and DMARC are acronyms that deal with security settings used to verify that email senders are who they say they are. - [2FA Transitioning from SMS](https://sterlingrosellc.com/2fa-transitioning-from-sms/) - The banking industry has just caught on to what internet security experts know: SMS –text messaging– is not the most secure way to control access to accounts. - [Cookies, Passwords, and Computerless Invasions](https://sterlingrosellc.com/cookies-passwords-and-computerless-invasions/) - We disdain cookies and passwords so much that we expose our sensitive data to hackers who never need to invade our computers, phones, or tablets to get it. There's so much information about each of us out in there, yet we use skeleton keys instead of padlocks to protect what we can. You can adjust - [A Guy Gets in a Tesla in Ukraine…](https://sterlingrosellc.com/a-guy-gets-in-a-tesla-in-ukraine/) - A Tesla driver in Ukraine got a “free ride” on Spotify, courtesy of a US Tesla owner whose car was totaled. It was one of the many ways electronic hitchhikers can access your data on so many different kinds of things. This is just the latest story of how our data lives on – and - [The IT Guy Stumbles, Too](https://sterlingrosellc.com/the-it-guy-stumbles-too/) - Those of us in the IT field are subject to the same pressures as everyone else, and we can stumble just as easily as anyone when we’re rushing to leave on vacation – or a business trip. Here’s the story of how I almost blew it – and I’m stickin’ to it. Let it serve - [Maui: A Warning About Warnings](https://sterlingrosellc.com/maui-a-warning-about-warnings/) - The tragic fires that hit Maui hit us particularly hard. We have visited the places that were destroyed and mingled with the people there, and we grieve with those who lost loved ones and their homes and businesses. At the same time, Maui exposed holes in how we put together warning systems. The latest and - [Delete, Delete, Delete](https://sterlingrosellc.com/delete-delete-delete/) - Too many people still hit the "unsubscribe" link instead of the "delete" key when dealing with spam emails and texts. Then they wonder why they get even more spam. It's simple: You've identified yourself as a live person, and you'll click on something sooner or later. The problem came to the forefront when one of - [GM Drops Infotainment Apps from EVs](https://sterlingrosellc.com/gm-drops-infotainment-apps-from-evs/) - Automakers have never made decent infotainment systems for their cars. Toyota tried forcing its own navigation and entertainment system on buyers some eight years ago and had to relent after two years. Now, GM is planning to drop Apple CarPlay and Android Auto in its electric vehicles, partly because they believe it will be too - [iPhone 15: Silly Little Millimeters; Serious New Performance](https://sterlingrosellc.com/iphone-15-silly-little-millimeters-serious-new-performance/) - The bezels are down to 1.5mm from 2.2mm, and displays for the new iPhone 15 Max and Pro will use a new technology called low-injection pressure over-molding, or LIPO. The Lightning port is out, USB-C is in for greater speed, and the new A17 Bionic chip will be in the Max and Pro models. We're - [Manage Your Email to Avoid a Scam](https://sterlingrosellc.com/manage-your-email-to-avoid-a-scam/) - As more businesses are bought and merged, it's more important than ever to pay attention to email accounts for all the entities involved. We're finding "sleeper agents" hiding in neglected accounts, and they're waking up to bite hard. In a recent case, a client bought a business a few years ago and set up a - [New Device, Same You, New Problem](https://sterlingrosellc.com/new-device-same-you-new-problem/) - You're still the same person you always were, but when you get a new device, you're a different person as far as some login procedures are concerned. You need to get back to basics in setting up account access. It's a more acute problem as we do more work outside the office. We recently got - [iPhone Falling in Line on USB-C](https://sterlingrosellc.com/iphone-falling-in-line-on-usb-c/) - Apple will finally join the rest of the world in switching to USB-C cables for charging iPhones. What pushed them over the line, and what does it mean for you? In a nutshell, European regulators pushed Apple over the line. The European Union is a large market, and that market includes countries that are geographically - [It's a Web, Web World](https://sterlingrosellc.com/its-a-web-web-world/) - There's a reason you don't need a big, big hard drive anymore. Just about everything we do on a computer – or tablet or phone – can be done using a web-based app. - [The 2FA Police](https://sterlingrosellc.com/the-2fa-police/) - Microsoft is enforcing requirements for 2FA (two-factor authentication) for many of its apps. The good news is that it protects your data better. The bad news is that you must use authenticator codes and messages. It's time to ensure everyone in your office (or family for home users) is up to speed on using authenticators - [Don't Speculate on Computer Specs](https://sterlingrosellc.com/dont-speculate-on-computer-specs/) - When one of our clients merged with another company, they adopted the other company's desktop computer specifications. They differ from ours, but the conversation sparked a good discussion about guessing how much computing power you need. There are some rules of thumb, but it's easy to avoid problems down the line when you understand what - [Fakes: Some Deep, Some Not So Deep](https://sterlingrosellc.com/fakes-some-deep-some-not-so-deep/) - AI (artificial intelligence) seems to jump out of the headlines daily, and we won't attempt to proclaim we have the latest news. But we can tell you should start hardening your defenses all the way around. - [Work, Life and 2FA](https://sterlingrosellc.com/work-life-and-2fa/) - We can't urge anyone strongly enough to add 2FA (Two-Factor Authentication) to any online login process. But we sometimes run into problems when that second step involves sending an email to a personal account and the phone we're using to log in is a work phone. - [Own Your Domain](https://sterlingrosellc.com/own-your-domain/) - It's all too easy to let an expert set up your domain name, contract with a hosting company for your website and handle the routine of maintaining everything. But when one of those providers you trusted long ago is no longer in the picture, you can lose more than your identity - [The Email Dilemma](https://sterlingrosellc.com/the-email-dilemma/) - It’s all so easy to save email messages. You don’t have to do a thing – except not delete them. That causes an email dilemma! - [Password or PIN?](https://sterlingrosellc.com/password-or-pin/) - Do you know the difference between a password and a PIN? We sometimes don’t make use of that skill we learned back in the first grade – reading – and enter a PIN when a password is required or a password when a PIN is required. - [Just Because it’s Worked Forever…](https://sterlingrosellc.com/just-because-its-worked-forever/) - Sometimes, we’re forced to use really old equipment because the applications we use for our businesses won’t run on anything else. - [Manage Your Hard Drive Better](https://sterlingrosellc.com/manage-your-hard-drive-better/) - Not all hard drives are equal. Some of you still have mechanical hard drives and most of you now have solid-state hard drives (SSDs). The technologies are different, but you can manage your hard drive successfully if you have the right cloud-based backup and storage plan. - [Manage Your Email for Better Security](https://sterlingrosellc.com/manage-your-email-for-better-security/) - When it comes to email security, this is a time of dread for most of us – and a time of great opportunity for cyber thieves who use email to do their dirty work. You need to manage your email to avoid getting caught in a trap. - [Manage Your IT Details When You Move](https://sterlingrosellc.com/manage-your-it-details-when-you-move/) - It happens too many times just because stuff happens when you move your office. You need to manage your IT details when you move to a new space. - [Internet Outages Show No Favorites](https://sterlingrosellc.com/internet-outages-show-no-favorites/) - The 10 largest internet outages of 2022 managed to hit a wide swath of the user community, ranging from music and messaging sites to gaming sites. While more business-related sites didn’t make the top 10, one of our client’s experiences showed the benefits of planning ahead and staying nimble. Having a plan you can implement - [Is LastPass’s Hack the Last Word?](https://sterlingrosellc.com/is-lastpasss-hack-the-last-word/) - In a word: hardly. LastPass getting breached seems like the equivalent of Fort Knox getting breached; it’s not supposed to happen. So far as we know, none of the gold, which represented the monetary value of US currency in circulation, was ever taken from Fort Knox. But password manager LastPass was breached, and data was - [Windows 11 Scores ‘10’ with Update](https://sterlingrosellc.com/windows-11-scores-10-with-update/) - The latest update of Windows 11 brought back one key function from Windows 10 that should make life easier for everyone. You can now get to Task Manager by right-clicking on the taskbar. However, it’s just another episode in our love-hate relationship with Microsoft and other big publishers. My problem with the big software publishers - [The Airport Scramble](https://sterlingrosellc.com/the-airport-scramble/) - Airports are such great targets for cybercriminals because they are so crowded and hectic. When you throw in winter weather delays and the need to change . . . - [Passwords Present and Future](https://sterlingrosellc.com/passwords-present-and-future/) - A password manager program going “passwordless?” Yup. Passwords are the bane of everyone’s existence, and the internet industry is looking to get rid of them. - [The Encrypted Apple](https://sterlingrosellc.com/the-encrypted-apple/) - Apple has just announced end-to-end encryption for iCloud storage. Privacy proponents are praising it, and the FBI is panning it. - [Email Demands Two-Way Vigilance](https://sterlingrosellc.com/email-demands-two-way-vigilance/) - Hackers are not always the brightest bulbs in the box. Their success depends more on you making mistakes than almost anything else. When they hack or spoof an email account, you’re dependent on your friends and associates to tip you off. Then, it’s up to you to resolve the problem as soon as you can. - [No-Fear Password Management](https://sterlingrosellc.com/no-fear-password-management/) - Many people are scared off from installing and using a password manager because they fear making a mistake somewhere and forever losing access to websites that are linked to their well-being. The password manager companies don’t help because they use too much jargon and dance around the issues that concern customers. One of our clients - [Living with 2FA](https://sterlingrosellc.com/living-with-2fa/) - Two-factor authentication has become a necessary part of life for access to critical websites, such as those that deal with your banking and your health. For those of us who are getting older or have parents who are getting older, access to some of those websites could be a life-and-death matter in extreme cases. You - [If You’re Changing IT Companies…](https://sterlingrosellc.com/if-youre-changing-it-companies/) - Precious few business relationships last forever, and we know that from the clients we’ve gained as well as from those we’ve lost. But you can make an IT switch more effectively if you follow a few good practices. - [Old Security Habits Never Die; They Should](https://sterlingrosellc.com/old-security-habits-never-die/) - We still seem to see the same bad security habits we’ve always seen. Now, they involve PINs as well as passwords. Here are some bad habits you need to break. The first bad habit has to do with keeping track of passwords and PINs (Personal Identification Numbers). We’ve discussed passwords ad nauseam, and the problems - [The Great Credit Card Conundrum](https://sterlingrosellc.com/the-great-credit-card-conundrum/) - We rely on credit cards and other cashless forms of payment as business owners and consumers. As a result, we roll points, cash-back schemes and fee schedules into decisions about what we use and what we accept. We have our thoughts, but what are yours? Here are ours. We’re seeing more fees as a business - [Apple’s Shiny New Objects Feature Safety First](https://sterlingrosellc.com/apples-shiny-new-objects-feature-safety-first/) - Apple just released the iPhone 14 a few days ago with all the fanfare you’ve come to expect from the wizards of Cupertino. In introducing a new Apple Watch 8... - [A Picture is Worth a Thousand Troubleshooting Descriptions](https://sterlingrosellc.com/a-picture-is-worth-a-thousand-troubleshooting-descriptions/) - Is there anybody left on earth who doesn’t have a cellphone with a camera? If you are one of those people, stop reading this now and go buy a smartphone. - [Data Security is a Team Sport](https://sterlingrosellc.com/data-security-is-a-team-sport/) - For businesses of any size – and even for families, good data security practices are no longer solely individual efforts. It takes a team working together . . . - [Customer Service ‘Post-Covid’](https://sterlingrosellc.com/customer-service-post-covid/) - Covid changed our approach to customer service by forcing us to think about how important it was to physically visit a client and to get better at talking clients through solutions to their problems. - [Cable Box Caper is a Scam](https://sterlingrosellc.com/cable-box-caper-is-a-scam/) - The doorbell rings. It’s the cable guy with new set-top boxes for your TVs. WAKE UP! It only happens in your dreams – or if you’re about to be victimized by the latest scam. - [Supply Chain Update](https://sterlingrosellc.com/supply-chain-update/) - Supply chain issues for some items are easing up, but other technologies are still subject to delays. Here’s the latest. - [New File Access Environment](https://sterlingrosellc.com/new-file-access-environment/) - They’re a relic from the days when we all had our own servers for our office documents. When a user clicks on it to access a file, it starts a long and involved search process for your computer that sometimes turns up empty. - [Follow Best Practices for Vacations and Travel](https://sterlingrosellc.com/follow-best-practices-for-vacations-and-travel/) - With everyone traveling this summer, both internationally and domestically, it’s a good time to review best practices to keep your data safe anywhere in the world. - [Prepare Your Electronics for Summer Weather](https://sterlingrosellc.com/prepare-your-electronics-for-summer-weather/) - In addition to being our outdoor season, summer is the season in the Northeast for severe storms and lightning strikes. It’s time to make sure your safety nets are strong. - [Straighten Up Your Security Posture](https://sterlingrosellc.com/straighten-up-your-security-posture/) - We’ve seen a lot of comments about the antivirus software from the Russian company Kaspersky. While we don’t want to appear paranoid about all things Russian, it’s worth noting that it’s not one of the top packages out there. - [Hackers Target Text Messages](https://sterlingrosellc.com/hackers-target-text-messages/) - Hackers are making a new push at breaching your information through text messages. Their content is similar to phishing emails: your billing, delivery information, etc. - [Touching Base](https://sterlingrosellc.com/touching-base/) - When was the last time you had someone take a look at your technology for home or office? Think of a tech system checkup as an oil change for your car - [Windows 11: Logos and Images and a New Tech Environment](https://sterlingrosellc.com/windows-11-logos-and-images/) - Logos and images – like any work of art – have stories behind them that may not be apparent to the eye of the beholder. One client had a view . . . - [Tech Fallout from War in Ukraine](https://sterlingrosellc.com/tech-fallout-from-war-in-ukraine/) - However, we will need to continue dealing with a technology fallout from the cyber weapons that generate misinformation and fraud. Here’s what we face: - [Apple Expands its Ecosystem](https://sterlingrosellc.com/apple-expands-its-ecosystem/) - We’re sure you’ve seen the Apple campaign for the third-generation iPad Air – you know, the one that tells you your next computer might not be a computer. - [Problematic Patches](https://sterlingrosellc.com/problematic-patches/) - The second Tuesday of the month is Microsoft’s Patch Day – as well as the publication date for Technology Update. For the most part, the patches are bug-free and solve Microsoft’s most vexing problems, but sometimes… - [What the HEIF?](https://sterlingrosellc.com/what-the-heif/) - HEIF (High-Efficiency Image Format) is a new image format for storing and exchanging photographs and image sequences, such as a burst of images or succession of images. In practical terms, it will reduce image file sizes while maintaining higher quality than .JPG (j-peg) files. - [MFA and Insurance Forms](https://sterlingrosellc.com/mfa-and-insurance-forms/) - This has nothing to do with a graduate degree in fine arts. The problems of weak passwords have raised alarms for the insurance industry – - [3G Phones: The ‘G’ Stands for Gonzo](https://sterlingrosellc.com/3g-phones-the-g-stands-for-gonzo/) - If you still have a flip phone – and many people do – you’re likely on a 3G cellular network. It’s the same for anybody with an ancient smartphone. So, if you’ve been putting off that new phone purchase since, say 2010, it’s time to stop procrastinating. - [5G and the FAA](https://sterlingrosellc.com/5g-and-the-faa/) - Verizon, AT&T and the FAA started off the new year by agreeing to cut the strength of 5G signals around airports. That’s because the carriers’ 5G signals interfere with certain instruments on airplanes, such as altimeters which are used to guide planes to safe landings. - [D-Fence! Stopping 2022’s Biggest Security Threats](https://sterlingrosellc.com/d-fence-stopping-2022s-biggest-security-threats/) - With the likelihood we’ll be spending more time than we thought at home for work and school, we should start off the new year by hardening our defenses against cybercriminals. The basics haven’t changed, - [Call Us if You Have a Tech Emergency](https://sterlingrosellc.com/call-us-if-you-have-a-tech-emergency/) - A growing number of 9-1-1 dispatch centers are now equipped to handle public safety emergencies via text because there may be times when it’s the only way to report the emergency. But you can still get a faster, more accurate response when you talk to a person. - [Windows 11 Right-Click Menus: Picture This](https://sterlingrosellc.com/windows-11-right-click-menus-picture-this/) - Microsoft has gone to graphics as the default for “right-click” menus and functions. For those of us of one age, it may be a welcome move. But for many of us of another age, it’s something new to learn – and we usually learn under duress. - [No Autopilot for Password Managers](https://sterlingrosellc.com/no-autopilot-for-password-managers/) - Typing in a password is like keying the entry code at a gated community. Once the gate opens and you go through, you never know if someone else will be riding in close at your heels. - [The Many Flavors of 5G](https://sterlingrosellc.com/the-many-flavors-of-5g/) - The Many Flavors of 5G Cell phone manufacturers and carriers don’t make a big deal about it in their ads – yet – but there are several types of 5G service out there. If you’re buying a new phone and have specific needs for blazing super-hot speed, you ought to know something about the available levels of 5G service. - [Update Account Recovery Info](https://sterlingrosellc.com/update-account-recovery-info/) - Update Account Recovery Info Facebook, Gmail, and iCloud are among the many online services that either require or strongly encourage you to have an alternate email address or cell phone number that enables you to recover your account and all the data you have in it. - [Holiday Security Alert](https://sterlingrosellc.com/holiday-security-alert/) - Holiday Security Alert -- Scammers love chaos, and they are in heaven this holiday season. With shortages and high prices sending everyone scrambling for gifts while we dash to the end of the business year and try to make plans to see family and friends, scammers have an abundance of opportunities to find a weak spot in anyone’s online armor and penetrate for all you’re worth. Here are our steps to stop the scams. - [Grit Your Teeth and Answer the Phone](https://sterlingrosellc.com/grit-your-teeth-and-answer-the-phone/) - We’re as tired as anyone of phone calls to extend our car warranties or to pay our back taxes before the FBI knocks on our door, but sometimes you need to answer the phone. Spam calls are more than nuisances . . . - [Windows 11 and Internet Explorer Don’t Mix](https://sterlingrosellc.com/windows-11-and-internet-explorer-dont-mix/) - We started running Windows 11 on one of our computers, and it works just as we expected – except for one big thing: It doesn’t work with Microsoft’s Internet Explorer browser. IE has become dead to Microsoft since it introduced the Edge browser, - [(Don’t) DIY Project to Make Your Computer Compatible for Windows 11](https://sterlingrosellc.com/dont-diy-project-to-make-your-computer-compatible-for-windows-11/) - Many computers that give useful service are not compatible with an upgrade to Windows 11. And as we know from seeing ships at anchor on TV news reports, your new computer – if it exists at all – - [Tis the Season to be Wary](https://sterlingrosellc.com/tis-the-season-to-be-wary/) - Hanukkah is some six weeks away, and Christmas is some two months away – but product shortages and rising prices already have put many people deep into their holiday shopping season. So, as you search for . . . - [Will You Switch to Windows 11?](https://sterlingrosellc.com/will-you-switch-to-windows-11/) - We remain skeptical about what advantages you’ll gain from switching to Windows 11, but we now know the minimum specs Microsoft will require for you to upgrade. - [What Do I Get for an Extra $240 for a Keyboard?](https://sterlingrosellc.com/what-do-i-get-for-an-extra-240-for-a-keyboard/) - You can buy a keyboard for $10…or $55…or even $250. Why such a difference in price for something you just use to input data? - [Stream Video or Keep the Cable Box?](https://sterlingrosellc.com/stream-video-or-keep-the-cable-box/) - Are cable TV carriers joining the streaming revolution? Yeah…sort of. - [Privacy vs. Privilege](https://sterlingrosellc.com/privacy-vs-privlege/) - So, you want to block ads and pop-ups? That’s fine – because we’ve identified ads and pop-ups as gateways for hackers to penetrate your systems and networks. But even the safe ads and pop-ups can be annoying and an intrusion on your privacy. - [Prescription for the Doctor’s Office](https://sterlingrosellc.com/prescription-for-the-doctors-office/) - What’s up, doc? We know you want to make sure we show up for our appointments and procedures, but we also know you can do a better job of reminding us. - [Searches, Politics and The Scales of Justice](https://sterlingrosellc.com/searches-politics-and-the-scales-of-justice/) - What do online searches have in common with politics and the scales of justice? Somebody is usually trying to tip the balance for economic gain. - [Microsoft Windows: When a 10 isn’t Enough, Score an 11](https://sterlingrosellc.com/microsoft-windows-when-a-10-isnt-enough-score-an-11/) - When Microsoft rolled out Windows 10 just a few short years ago, they said that would be their last operating system (OS). - [Plan Your Hardware Purchases](https://sterlingrosellc.com/plan-your-hardware-purchases/) - Plan Your Hardware Purchases| If you’re looking to buy 50 Dell laptops for your business or a 32-inch curved monitor, you’ll likely be able to read a few issues of Technology Update before you’ll read an email with a delivery date. - [Kaseya Ransomware Hack Sets off Holiday Fireworks](https://sterlingrosellc.com/kaseya-ransomware-hack-sets-off-holiday-fireworks/) - It took a perfect storm of cleverly written software, one weak link and a holiday weekend in the United States to launch the world’s largest ransomware hack to date. As this was written, some 1,500 businesses were being held up for a total of $70 million. - [Don’t Let Encryption Push Your Data off the Cliff](https://sterlingrosellc.com/dont-let-encryption-push-your-data-off-the-cliff/) - We seem to value our data so much, that we’ll encrypt it to protect it from anyone who might steal it. But if we don’t handle encryption and backup properly, our data can be irretrievably lost. - [Cover Your Apple Tracks with iOS 14.5 Feature](https://sterlingrosellc.com/cover-your-apple-tracks-with-ios-14-5-feature/) - Are you tired of apps tracking you across the face of the earth? Are you fed up with being just bits of data? Are you wary of the extent someone might go to sell something – no matter how much you might need it? - [Did We Learn Anything from Colonial Pipeline?](https://sterlingrosellc.com/did-we-learn-anything-from-colonial-pipeline/) - Today, the gasoline shortages caused by the ransomware hack of Colonial Pipeline are in our rearview mirror. Hopefully, the memories are not forgotten. There are things we can all do to make it harder to access and hold our data for ransom . . . - [Take Control of Your Email](https://sterlingrosellc.com/take-control-of-your-email/) - You can probably guess the age of anyone who has an email address that ends in aol.com or yahoo.com. They were around when the “Information Superhighway” . . . - [That Email ‘Caution’ Notice](https://sterlingrosellc.com/that-email-caution-notice/) - As a corporate or non-profit user, you may have noticed that more and more emails from outside your system are being tagged with cautionary notices about . . . - [Get Your Files in Order](https://sterlingrosellc.com/get-your-files-in-order/) - It took the unfortunate sudden death of a friend’s parent to get us thinking about how we need to organize the electronic aspects of our lives. So many . . . - [The Stories Your Cars Can Tell](https://sterlingrosellc.com/the-stories-your-cars-can-tell/) - We got two cars in the same week in the past month. One was a brand-new Honda CR-V, and the other 2010 Corvette, and both have Bluetooth technology. The Bluetooth was able to tell me more about both cars than anyone might think of. And therein lies a cautionary tale for you, which can apply We got two cars in the same week in the past month, a brand-new Honda CR-V, and 2010 Corvette, and both have Bluetooth technology. The Bluetooth was able to ... - [‘Authentically’ Constant Contact](https://sterlingrosellc.com/authentically-constant-contact/) - It seems like two of today’s e-marketing dilemmas are getting through spam filters and making it easy for people to respond directly back to you. - [Just a Friendly Reminder](https://sterlingrosellc.com/just-a-friendly-reminder/) - Our expertise is information technology (IT), but in every other way, we’re just like you. When we have a problem with something outside our expertise, we ... - [Why Ford’s Manufacturing Problem is Yours, Too](https://sterlingrosellc.com/why-fords-manufacturing-problem-is-yours-too/) - Ford Motor Company has made a big fuss about the semiconductor shortage. They simply can’t get enough semiconductors to make enough vehicles to meet the demand. - [Satellite Internet Connectivity May Help Those on the Move](https://sterlingrosellc.com/satellite-internet-connectivity-may-help-those-on-the-move/) - Starlink, the satellite-based internet service provider from Elon Musk is generating a lot of buzz. If you hate your current ISP, it’s a promising alternative. - [‘Hello’ to a Better Camera Angle](https://sterlingrosellc.com/hello-to-a-better-camera-angle/) - The next big update for Windows 10, coming to your computer next month or in May, will feature the ability to switch between two webcams. - [COVID Vax Posts Help ID Thieves](https://sterlingrosellc.com/covid-vax-posts-help-id-thieves/) - You lock your doors. Security cameras ring your house. And then you post pictures of your vaccination cards on Facebook after you get your injection. - [Unlocking Phones of Masked Users](https://sterlingrosellc.com/unlocking-phones-of-masked-users/) - Apple’s upcoming upgrade to iOS 14.5 will make it possible to use an Apple Watch to use facial recognition to unlock your iPhone while wearing your mask. - [Data Cap Management Poses Challenges](https://sterlingrosellc.com/data-cap-management-poses-challenges/) - We called it a long time ago, and now it’s a reality. Internet service providers (ISPs) are capping data, and it couldn’t happen at a worse time. - [Facebook and Apple Fight is About Monetizing You](https://sterlingrosellc.com/facebook-and-apple-fight-is-about-monetizing-you/) - If you’ve downloaded and installed Apple’s iOS 14.3 update for iPhones and iPads, you’ve put yourself in the sights of Facebook and Apple. - [Understanding MFA and Other Security Measures](https://sterlingrosellc.com/understanding-mfa-and-other-security-measures/) - We recently added a new home-user client through the Nextdoor website, and during our initial conversations, we covered a lot of security issues. - [The Ill Winds of Solar Winds](https://sterlingrosellc.com/the-ill-winds-of-solar-winds/) - Look for a continuing fallout from the breach of Solar Winds, the giant technology management company that was responsible for the high-level federal government systems that were hacked - [It’s All About the Switch](https://sterlingrosellc.com/its-all-about-the-switch/) - As data pipelines and Wi-Fi networks get bigger and faster, you need to pay attention to the switch, the connector that brings the service into your . . . - [How Secure is Cellular Data?](https://sterlingrosellc.com/how-secure-is-cellular-data/) - We know public Wi-Fi networks can be unsecured, and we’ve tailored our use to deal with those problems. But now, hacking cellular networks may be a growing danger - [The 5G Promise](https://sterlingrosellc.com/the-5g-promise/) - 5G is just about here, and the telecom carriers are pushing it out. Android devices, made by numerous manufacturers, are about to come on the market even . . . - [Shopping and Shipping 2020 Style](https://sterlingrosellc.com/shopping-and-shipping-2020-style/) - If you ask us to pick one word to define the 2020 holiday shopping season, we’d say “paradoxical.” With the pressure on to buy early and ship early, there’s . . . - [What I’ll Miss About CES](https://sterlingrosellc.com/what-ill-miss-about-ces/) - I used to look forward to CES, the Consumer Electronics Show held every January in Las Vegas. Like everything else in town, it was glittery, glitzy and way over the top. - [Finding and Thwarting Scammers](https://sterlingrosellc.com/finding-and-thwarting-scammers/) - We helped a client recently resolve a personal financial issue that involved online banking and credit cards. - [Why Can’t We Vote Online?](https://sterlingrosellc.com/why-cant-we-vote-online/) - We file our tax returns online. Our Social Security system is online. Businesses and financial institutions transfer billions of dollars online every day. Why can’t we vote online? - [Healthcare and Ransomware](https://sterlingrosellc.com/healthcare-and-ransomware/) - As many of you know, our family has spent a lot of time in hospitals over the past 30 days. Thankfully, we’re all healthy – and the doctors have been great. - [Websites and the Need to Know](https://sterlingrosellc.com/websites-and-the-need-to-know/) - Why do some companies and organizations, especially non-profits, feel the need to post the names of their entire staffs on their websites? - [The Night the ‘Office’ Went Dark](https://sterlingrosellc.com/the-night-the-office-went-dark/) - Two weeks ago, Microsoft’s Office 365/Microsoft 365 cloud-based services, which include the online Office apps, went down for as long as five hours in some parts of the United States, Western Europe and India. - [iPhone 12: It’s Here](https://sterlingrosellc.com/iphone-12-its-here/) - iPhone 12 has arrived, and it could be in your hands (or mine) in less than two weeks. As with every Apple product rollout, this one is shrouded in secrecy and pierced by leaks. - [Disinformation Wars Scaling Up](https://sterlingrosellc.com/disinformation-wars-scaling-up/) - Disinformation is as old as the homo sapiens species. But the ability to create misleading information and deep fakes continuously gets better and more vicious, and the speed at which it can spread gets faster - [Watching TV in the Electronic Jungle](https://sterlingrosellc.com/watching-tv-in-the-electronic-jungle/) - Watching TV was so simple for anyone who remembers life before cable. Today, we have more options than ever before – and more confusion. If you’re ready to go back to Square 1 and start . . . - [PC vs. Mac: Burned at the Stake?](https://sterlingrosellc.com/pc-vs-mac-burned-at-the-stake/) - Religion and politics have not been the only subjects to generate intense discussions, if not outright arguments. The choice between a PC and Mac has generated the same feelings, - [Pants on Fire](https://sterlingrosellc.com/pants-on-fire/) - Whether it’s business or politics, there’s a tendency to point fingers at other parties or make excuses. Some people will do anything to avoid responsibility. Yes, stuff happens, - [Solving Surges](https://sterlingrosellc.com/solving-surges/) - As we braced for Isaias last week, we worried about damage from high winds and power outages. The power outage from Sandy is still fresh in our minds, and it's . . . - [‘Free’ is Not Always Free](https://sterlingrosellc.com/free-is-not-always-free/) - Anyone who’s known us or done business with us for any length of time knows that there’s no such thing as a free anything. If you use T-Mobile to access . . . - [Too Many Gadgets](https://sterlingrosellc.com/too-many-gadgets/) - It’s confession time. We have too many gadgets in our house, and the byte-load finally bit us by causing disruptions in service and performance. - [New Shortages Popping Up](https://sterlingrosellc.com/new-shortages-popping-up/) - Late last year and early this year, we warned of Intel chip shortages, which made it difficult to get new computers for those who needed them to run Windows 10. - [While We’re Waiting for Whatever…](https://sterlingrosellc.com/while-we-are-waiting-for-whatever/) - While we’re waiting for whatever our new normal will be, it’s a good guess you’ll need to beef up your network capability to handle more business, education . . . - [Strengthen Your Security](https://sterlingrosellc.com/strengthen-your-security/) - We’re probably as normal as we’re going to get with working at home, and that will put more pressure on businesses and employees to step up security. VPN's . . . - [CAVEAT EMPTOR!!!](https://sterlingrosellc.com/caveat-emptor/) - “Buyer Beware!” is a more important warning than ever before if you’re buying phones, computers, tablets and other electronic devices online. We all like . . . - [Double Check, Triple Check](https://sterlingrosellc.com/double-check-triple-check/) - In times of crisis, cybercriminals know how to take advantage of our generosity with online scams. They come in all shapes and forms - [The Death of 99 Cents](https://sterlingrosellc.com/the-death-of-99-cents/) - We sometimes get so hung up on not paying one cent or a few dollars more for a service that we don’t see the forest for the trees. As we make more use of technology - [Making ‘Work from Home’ Work](https://sterlingrosellc.com/making-work-from-home-work/) - As the “shelter-in-place” orders rapidly clamped down on our mobility, the massive and sudden shift in how we worked forced employers and employees to scramble. - [Home Remodeling – Technology Style](https://sterlingrosellc.com/home-remodeling-technology-style/) - Homes were caught short when everybody had to stay home to work, learn and entertain themselves. Wi-Fi networks and the internet had to carry much more traffic, - [What Will Change When We’re Healthy Again?](https://sterlingrosellc.com/what-will-change-when-were-healthy-again/) - Be careful of what you wish for. Employees have pushed to work at home, and employers –for the most part– resisted it. More remote working –and learning . . . - [COVID-19 Crisis - Keeping Your Technology Safe and Productive](https://sterlingrosellc.com/covid-19-crisis-keeping-your-technology-safe-and-productive/) - It’s time to step back and take a deep breath. Yes, breathe in. Exhale slowly. Relax. We don’t know how long our public health crisis will last nor how it will end. - [Drowning in Disinfection](https://sterlingrosellc.com/drowning-in-disinfection/) - Be careful how you disinfect your tech equipment. One client’s cleaning solution wasn’t ideal, but we didn’t discover its effects until we made a service call. - [The Worst is Yet to Come](https://sterlingrosellc.com/the-worst-is-yet-to-come/) - What do factory closings and travel bans have in common? They’re going to affect the flow of technology to your business and home. Unfortunately, we have no... - [The Best of Both Worlds for TV and Video Content?](https://sterlingrosellc.com/the-best-of-both-worlds-for-tv-and-video-content/) - Are you ready to cut the cable TV cord to save money but not ready to lose all of your favorite TV and cable channels? The entertainment and cable companies may have a solution for you. More and more, the “cable company” is allowing you to stream the channels they offer on cable. If you - [Time to Reassess Your Email Provider](https://sterlingrosellc.com/time-to-reassess-your-email-provider/) - If you have your email with your internet service provider (ISP), it might be a good time to take a look at what you’re getting, what you could get, and what... - [Tech DIY: Our Equivalent of Calling the Plumber or Electrician](https://sterlingrosellc.com/tech-diy-our-equivalent-of-calling-the-plumber-or-electrician/) - I can clean out a drain trap and change a light switch. But when I try to do something more, it usually winds up costing more than if I had called . . . - [Home is Where the Hack Is](https://sterlingrosellc.com/home-is-where-the-hack-is/) - Don’t think your home is too small to be a hacker’s target. The recent invasion of a young girl’s bedroom through a camera system has sparked a lawsuit and . . . - [Passwords’ Brave New World](https://sterlingrosellc.com/passwords-brave-new-world/) - While passwords need to go away, they won’t disappear overnight. So, we highly recommend you – and the internet world – follow some guidelines from the NIST ... - [What Are Your Biggest Online Threats in 2020?](https://sterlingrosellc.com/what-are-your-biggest-online-threats-in-2020/) - Cyberthreats will be coming at you – and any person or organization with whom you have an online relationship – with increasing speed and sophistication . . . - [Health Wearables in Style at CES](https://sterlingrosellc.com/health-wearables-in-style-at-ces/) - Wearables caught our eye at this year’s CES (Consumer Electronics Show) in Las Vegas. There’s a wearable for almost any health condition, and that has its ... - [7-bit#, 7-bit#-not PW123 – A Password Primer](https://sterlingrosellc.com/7-bit-7-bit-not-pw123-a-password-primer/) - This headline depicts how passwords are written and stored in your computing environment. We won’t go into heavy details, but here’s what you need to know - [Technology Years and Dog Years](https://sterlingrosellc.com/technology-years-and-dog-years/) - Dog owners are used to extrapolating their pet’s age into more human terms by multiplying their age by seven. A technology year can be more like 20 human years. - [‘30’ and New Routers](https://sterlingrosellc.com/30-and-new-routers/) - Thirty seems to be the magic number for wireless devices connected to your Wi-Fi network. Many homes can easily have 30 or more devices and getting proper . . . - [Microsoft ‘Ignites’ Tech Initiatives](https://sterlingrosellc.com/microsoft-ignites-tech-initiatives/) - We’ve all grown along with Microsoft, starting with its DOS operating system and moving through Windows and its many reiterations and the package of Word, . . . - [Azure – Always at Work in the Background](https://sterlingrosellc.com/azure-always-at-work-in-the-background/) - Microsoft’s Azure platform has been our backup program of choice for clients since Office 365 became a product for small businesses and home offices/users. - [Backup and Security](https://sterlingrosellc.com/backup-and-security/) - What happens when you use the cloud to store files encrypted for security instead of backing them up properly? You can face huge expenses, compounded by . . . - [Be Aware of Backup Terms & Conditions](https://sterlingrosellc.com/be-aware-of-backup-terms-and-conditions/) - If you’re one of our many clients using Office 365, we’ve likely put you on OneDrive, which essentially backs up some or most of your files. You also likely ... - [The Bluetooth Blues Will Make You See Red](https://sterlingrosellc.com/the-bluetooth-blues-will-make-you-see-red/) - Many people are unaware of all the places that Bluetooth connects your devices to. They’re more than just your phone to your headset. Apple brought this to ... - [Password123 and Other Common-Sense Anomalies](https://sterlingrosellc.com/password123-and-other-common-sense-anomalies/) - We continue to be amazed at the utter lack of common sense some people have when choosing strong passwords. Even if you satisfy all the algorithms for an . . . - [Our iPhone Decision](https://sterlingrosellc.com/our-iphone-decision/) - Apple will start accepting pre-orders for its new iPhone 11 this coming Friday, and for the Rosenthal family, this meant going right up until last night . . . - [Avoiding Apple Store Snafus](https://sterlingrosellc.com/avoiding-apple-store-snafus/) - What drives employees crazy at the Apple Store’s Genius Bar? In short, it’s all the un-genius things customers do or don’t do before they come in for help. - [Streaming in the Cord-Cutting Era](https://sterlingrosellc.com/streaming-in-the-cord-cutting-era/) - A lot of people have been cutting the cord from cable TV and satellite providers to get more flexibility in choosing their content and not having to . . . - [Who’s Your Office 365 Partner?](https://sterlingrosellc.com/whos-your-office365-partner/) - As an Office 365 administrative partner for almost all of our clients, we have extraordinary access to your systems – and a huge responsibility. - [Email in Disguise](https://sterlingrosellc.com/email-in-disguise/) - The trend of getting voicemail messages through email is opening new doors for hackers to enter computer systems. Scammers are using email with spoofed . . . - [Convenience vs. Competition: What do You Think?](https://sterlingrosellc.com/convenience-vs-competition-what-do-you-think/) - The Department of Justice is beginning an investigation of “big data’ companies and their hold on your online activity. This is not intended to be a political rant - [Who’s in Your Electronic Wallet?](https://sterlingrosellc.com/whos-in-your-electronic-wallet/) - Complacency is likely to be the greatest threat to your online security. The FBI recently reported that the padlock icon and HTTPS:// in a website cannot be ... - [New Technology Raises Bottom Line](https://sterlingrosellc.com/new-technology-raises-bottom-line/) - Presenters at a recent conference we attended hammered home the economic benefits of upgrading your technology. Keeping old equipment running may far exceed... - [More Companies Want Your Collaborative Efforts](https://sterlingrosellc.com/more-companies-want-your-collaborative-efforts/) - Dropbox has entered the collaborative space by adding a host of new tools to help you and teams share files. We see it as a big leap for a company that . . . - [Setting Up and Using Microsoft OneDrive](https://sterlingrosellc.com/setting-up-and-using-microsoft-onedrive/) - Microsoft OneDrive may be as close as we’ll get to finding a safe harbor in the perfect storm created by the end of Windows 7, chip shortages and trade wars. - [Trade War’s Perfect Tech Storm](https://sterlingrosellc.com/trade-wars-perfect-tech-storm/) - You could see this one coming way off on the horizon. Computer users on Windows 7 are starting to move to Windows 10 as the date approaches in 2020 . . . - [Microsoft Goes Passive on Passwords](https://sterlingrosellc.com/microsoft-goes-passive-on-passwords/) - Microsoft recently announced it will not enforce password policies that require you to change your Windows password periodically. One reason is . . . - [DIY and a Scam](https://sterlingrosellc.com/diy-and-a-scam/) - When one of our clients decided to add a Wi-Fi extender in a home office, she contacted a phone number that purported to be a helpline from the manufacturer. - [Robocalls: The 50-Ton Elephant](https://sterlingrosellc.com/robocalls-the-50-ton-elephant/) - If you’ve reached the breaking point in robocalls, you’re not alone. We tracked ours for the last three months just to see how bad a problem it’s become. - [Kohls and Amazon Starting a Trend?](https://sterlingrosellc.com/kohls-and-amazon-starting-a-trend/) - “If you can’t beat ‘em, join ‘em” is an old adage. It applies to today’s retail environment, in which we love ordering stuff online but hate the process to . . . - [Intel’s Chip Shortage Impacts Computer Sales](https://sterlingrosellc.com/intels-chip-shortage-impacts-computer-sales/) - If you’re wondering why it’s taking longer to deliver and install new computers, it’s because there’s a shortage of Intel chips. Intel has placed the blame. . . - [Rule Your Email](https://sterlingrosellc.com/rule-your-email/) - We recently had to help a client resolve a rules-based email hack. It seems that hackers were able to change the rules in the email system to forward email. . . - [Apple TV+ - Delicious or Wormy?](https://sterlingrosellc.com/apple-tv-delicious-or-wormy/) - Apple has announced it will launch its own TV streaming service this fall, Apple TV+. Apple will join Netflix, Amazon and others in providing content. - [Neglect – The Silent IT Killer](https://sterlingrosellc.com/neglect-the-silent-it-killer/) - We saw all the signs of classic neglect when we started with a new client who had been dissatisfied with their previous service provider. The fact that updates... - [Security and On/Off Wi-Fi](https://sterlingrosellc.com/security-and-on-off-wi-fi/) - We're seeing more Ring doorbells. They offer you the ability to monitor your door from anywhere through the internet and your Wi-Fi network. But some clients... - [Password Problems Revisited](https://sterlingrosellc.com/password-problems-revisited/) - To take our discussion of vanishing passwords one step farther, some recent service calls for clients who've been hacked - some multiple times - have provided... - [Generated Passwords Resolve Two Issues](https://sterlingrosellc.com/generated-passwords-resolve-two-issues/) - During the recent holidays, I decided to get around to that one project I’d been meaning to do: change all my passwords. I have 241 unique passwords, and . . . - [Inside the World of Updates](https://sterlingrosellc.com/inside-the-world-of-updates/) - Facetime updates got a lot of face time recently with all the reports about how a 14-year-old discovered a bug that left a mic open even if a recipient . . . - [Office 365 and The Cloud](https://sterlingrosellc.com/office-365-and-the-cloud/) - The recent Office 365 outage highlighted reasons why using the cloud exclusively is not always the ideal solution for everyone. It’s great to be able to pull... - [The Azure Workaround](https://sterlingrosellc.com/the-azure-workaround/) - When Azure, Microsoft’s storage cloud, was hit with a problem that rolled around the world, it affected some of our clients who use it for storing and accessing . . . - [New Company, Old Stuff…Old Company, New Solutions](https://sterlingrosellc.com/new-company-old-stuff-old-company-new-solutions/) - A recent acquisition of a company by one of our clients illustrates the problems you can face with old software as well as old hardware. And our onboarding ... - [Tech Upgrades for New Year](https://sterlingrosellc.com/tech-upgrades-for-new-year/) - New technology is a great value. You can improve the performance and cost-efficiency of business and home systems by investing in new hardware and upgrading ... - [Using Alternatives to Passwords](https://sterlingrosellc.com/using-alternatives-to-passwords/) - When one of our clients got hacked, we installed a password-less system to offer them better security. The bad guys have a vested interest in developing better systems to crack passwords and in finding more ways to exploit vulnerabilities in electronic vaults. - [Choose the Right Router](https://sterlingrosellc.com/choose-the-right-router/) - If your router is more than a few years old, the combination of improved technology and the probable loss of full power due to wear and tear means you should ... - [Hack Attack Continues vs. Businesses and People](https://sterlingrosellc.com/hack-attack-continues-vs-businesses-and-people/) - While government-sponsored hacking and disinformation makes big news, don’t take your eye your eye off the ball when it comes to protecting your personal and corporate data. - [Updating Your Cloud Strategy](https://sterlingrosellc.com/updating-your-cloud-strategy/) - We hear all about the cloud without end. For large corporations and individuals, using the cloud is a nearly flawless solution for storing and accessing . . . - [Hello, New Security Technology](https://sterlingrosellc.com/hello-new-security-technology/) - Passwords are on the verge of becoming extinct, and for many people, the passing of passwords will be like getting rid of a migraine. With the latest Windows . . . - [Personally Improving Tech Service](https://sterlingrosellc.com/personally-improving-tech-service/) - As I’ve said many times before, the greatest value of going to conferences is talking to people. We continuously develop better networks among colleagues and . . . - [Windows 7 Support Ends in January 2020](https://sterlingrosellc.com/windows-7-support-ends-in-january-2020/) - Here’s our first warning: Microsoft will end technical support of its Windows 7 operating system in January 2020. That means there will be no more . . . - [Refreshing Devices Re-Energizes Them – Up to a Point](https://sterlingrosellc.com/refreshing-devices-re-energizes-them-up-to-a-point/) - Refreshing your computers, peripherals and devices requires you to take a long pause, but in the end, it still might leave you thirsting for better results. If you’re hanging onto old equipment, Tech Data reports a few facts that might make you change your mind. First of all, the report says, some 46 million small - [Password Agony; No Ecstasy](https://sterlingrosellc.com/password-agony-no-ecstasy/) - Passwords are a total pain. Upper- and lower-case letters, numbers and special characters in one password are likely unbreakable over the course of a lifetime. - [Airports, Wi-Fi and VPNs](https://sterlingrosellc.com/airports-wi-fi-and-vpns/) - Since most of us fly in and out of Newark Liberty International Airport, you might want to know that it’s ranked fifth on one list of airports where your phone is likely to be hacked. - [Pick up the Phone](https://sterlingrosellc.com/pick-up-the-phone/) - Until we better develop telepathic technology and autonomous vehicles, my IT service colleagues and I agree that picking up the telephone is the fastest way . . . - [Tech Preps for Trips](https://sterlingrosellc.com/tech-preps-for-trips/) - For all the acclaim that Israel gets for technology, I was shocked at how slow the wi-fi service was while we visited there. It reinforced the need to plan - [IoT and the Fourth Industrial Revolution](https://sterlingrosellc.com/iot-and-the-fourth-industrial-revolution/) - At a recent technology conference in Las Vegas, I was overwhelmed by how far technology has advanced in such a short time – and by how much faster the impact of technology on our lives will grow. We are in the Fourth Industrial Revolution. - [SSL Certificates for Websites](https://sterlingrosellc.com/ssl-certificates-for-websites/) - When it comes to the security of your business website, size does NOT matter. Your business most likely either houses some bit of information about clients or customers or has access to information. That makes you a target for hackers. - [Advice from the FBI](https://sterlingrosellc.com/advice-from-the-fbi/) - If you’re a longtime client or reader of Technology Update, you can say the FBI has either listened to us or validated us with its recent call to restart your routers. Our national law enforcement agency says that routers can be vulnerable to hackers, and one of your best defenses is to restart them. - [Save Your Vacation with Additional Storage Capacity](https://sterlingrosellc.com/save-your-vacation-with-additional-storage-capacity/) - OK, I’m as the frugal as the next guy – maybe even more frugal than most. But not spending a buck or three per month to store all your vacation images in the cloud can be penny wise and pound foolish. Let’s begin this discussion with one certainty: - [Reboot Your Thinking About Restarts](https://sterlingrosellc.com/reboot-your-thinking-about-restarts/) - Restarting your Windows-based computer clears out a lot of electronic junk and improves performance. The only problem is that you may not be restarting – or rebooting – your computer when think you are. - [Size Matters for Computer Performance](https://sterlingrosellc.com/size-matters-for-computer-performance/) - Small mechanical hard drives can be a major cause of poor computer performance. We could add small thinking as a cause, too. It may be time to “right-size” your approach. We’re conscious of price and performance, but we tend to think more about . . . - [Who Really Sent That Email?](https://sterlingrosellc.com/who-really-sent-that-email/) - We’re seeing a pattern in security problems caused by “fake emails.” Although the pattern is not restricted to business emails, they seem to show up more frequently in offices. Here’s what’s happening. - [Don’t Go to the Dark (Web) Side](https://sterlingrosellc.com/dont-go-to-the-dark-web-side/) - The story of the hacking frenzy would be incomplete without mentioning the dark web. Some adventurous souls might think they can just drop in for a quick visit o see what’s it like and leave, but two thoughts come to mind: Trying to leave the Hotel California and a lamb sauntering into a lions’ den. - [The Not-So-Hidden Costs of Free Apps](https://sterlingrosellc.com/the-not-so-hidden-costs-of-free-apps/) - Facebook is free. You can get a free Starbucks app that gives you savings. You can use any number of free navigation apps, such as Waze or Google Maps. They may be free of fees, but they have costs, and that may be at the practical heart of privacy. - [Spoofs and Email Management](https://sterlingrosellc.com/spoofs-and-email-management/) - Spoofing email addresses is so common that you might as well accept the fact that you have to scrutinize every message you get. With our switch to a new Office 365 management portal, many clients have been getting emails allegedly from Microsoft, and some are more obvious spoofs than others. - [Managing Storage on Your Devices](https://sterlingrosellc.com/managing-storage-on-your-devices/) - It doesn’t get more disappointing than to get a message that you can’t shoot a photo or video because your storage is full. Don’t let a storage shortage limit your ability to capture those memorable vacation moments. You can get the storage you need, and the sooner you do it, the better off you’ll be. - [Safe Travels, Safe Wi-Fi](https://sterlingrosellc.com/safe-travels-safe-wi-fi/) - It’s getting near spring-break time, and summer vacations will soon follow. You may have seen the reports about wi-fi issues and data security. One of the biggest problems you face is how easy it is to log onto a “fake” wi-fi network – a network that is neither part or your hotel’s system nor secure. - [Fraud’s Warning Signs](https://sterlingrosellc.com/frauds-warning-signs/) - Anyone who tries to defraud you online – or even on the telephone – is literally banking your carelessness. Take a good look at emails and links and listen carefully on the phone. You can spot the fraud, and if you’re not sure disengage and call the person you think contacted you–on the telephone–or send a new . . . - [Security Not Top-of-Mind at CES](https://sterlingrosellc.com/security-not-top-of-mind-at-ces/) - It’s fair to say I was disappointed when talking to IoT device manufacturers at CES in Las Vegas last month. Security was not the big thing on their minds. And except for a TV screen that you can roll up like paper (which I couldn’t see at the show), there wasn’t anything I wanted to bring home and install. - [Spectre and Meltdown Raise Need to Update](https://sterlingrosellc.com/spectre-and-meltdown-raise-need-to-update/) - We’ve seen lots of patches from chip manufacturers and operating-system publishers trying to resolve the Spectre and Meltdown issues. Their effectiveness is mixed, but there are a couple of things you can do to help protect your systems. - [Tax Season: The Next Scam Season](https://sterlingrosellc.com/tax-season-the-next-scam-season/) - I don’t know whether more money changes hands during the holiday shopping season or during tax season, but a lot is at stake between now and April 17 as people prepare tax returns. It’s a busy time of year for scammers, most of whom want to use fraudulent information to get your tax return money. - [‘Free’ Streaming](https://sterlingrosellc.com/free-streaming/) - Not all streaming is meant to be shared – or least not shared with dozens of strangers around the world. Cable companies and content providers are concerned about . . . - [Managing Assistants](https://sterlingrosellc.com/managing-assistants/) - Alexa, Google Home, Siri and Cortana are online assistants who can help you get information and even order products without you ever having to tap a screen . . . - [Protecting Your Email Accounts](https://sterlingrosellc.com/protecting-your-email-accounts/) - My dad wasn’t getting his personal email for a few days and thought it was because his service was down. We found otherwise, and he wasn’t the only victim. - [Unsecure Security Cameras](https://sterlingrosellc.com/unsecure-security-cameras/) - As more businesses and homes add security cameras to monitor their premises, hackers are enjoying the view, too. - [We’re Not Neutral on Net Neutrality](https://sterlingrosellc.com/were-not-neutral-on-net-neutrality/) - The intended repeal of net neutrality by the FCC will affect all of us. We’re likely to see the first changes as they affect the cost and availability of . . . - [New Browser War](https://sterlingrosellc.com/new-browser-war/) - Mozilla just launched Quantum, the fastest and most feature-laden version of its Firefox browser. Will it be the shot heard ‘round the internet? - [Automotive Electronics Systems are Flat Tires](https://sterlingrosellc.com/automotive-electronics-systems-are-flat-tires/) - In an article about the reliability of automotive brands, in-car electronics systems took the big hits for some big brands. Surprising? Not at all. - [iPhone X is a 10](https://sterlingrosellc.com/iphone-x-is-a-10/) - I was 1 of 25 people who showed up at the UPS terminal in Parsippany to get our phones when the counter opened at 7:30 in the morning on a Friday, two weeks ago. - [Homeland Security’s New Website for Trusted Travelers](https://sterlingrosellc.com/homeland-securitys-new-website-for-trusted-travelers/) - If you’re a world traveler for business or pleasure –or plan to be– Homeland Security’s new Trusted Traveler Programs System website is your cyber destination. - [Are You Printing Invitations to Your System?](https://sterlingrosellc.com/are-you-printing-invitations-to-your-system/) - Printers have been fingered as the weak link in many business & home networks. Most small businesses & home users tend to run their printers into the ground, - [‘KRACKing’ Your Wi-Fi Network](https://sterlingrosellc.com/kracking-your-wi-fi-network/) - KRACK is an ominously named crypto attack that exploits a flaw in the process of connecting a device and a Wi-Fi network. By allowing network access without the password, effectively it opens up the possibility of exposing credit card information, passwords, and practically any other data on your device. Here’s how to protect yourself – - [Here’s Lookin’ at Your Password](https://sterlingrosellc.com/heres-lookin-at-your-password/) - Passwords are just as painful for companies that require them as they are for you. And, they’re expensive as well as subject to theft. What are we looking . . . - [iOS 11 Has a Lot to Like](https://sterlingrosellc.com/ios-11-has-a-lot-to-like/) - Apple has released iOS 11 for mobile phones and tablets, and it has a lot of great features. For cars, we really like the “Do Not Disturb, I’m Driving” response - [Tips from Orlando](https://sterlingrosellc.com/tips-from-orlando/) - Although we played as much as anyone who visits Orlando, we got a lot of work done at Microsoft’s annual tech conference. When I looked at my calendar, . . . - [Shooting Yourself in Your IT Foot](https://sterlingrosellc.com/shooting-yourself-in-your-it-foot/) - We got a call recently from an MIA client who was trying to save money by relying on their “resident IT expert.” They could have shot themselves in the . . . - [Equifax and Protecting Your Identity](https://sterlingrosellc.com/equifax-and-protecting-your-identity/) - If anyone learns just one lesson from the recently disclosed hack of Equifax, the credit-rating service that has the keys to many people’s vital data, here . . . - [Google Drive Drives into the Sunset](https://sterlingrosellc.com/google-drive-drives-into-the-sunset/) - Here we go – again. Another staple of our applications is being replaced. This time, it’s Google Drive, which Google will stop supporting as of this coming . . . - [Cyberbullying Hits Home](https://sterlingrosellc.com/cyberbullying-hits-home/) - As I was waiting for a flight home the week before last, I saw something on Facebook and had a sinking feeling. I knew the family through my affiliation . . . - [Passwords Becoming Passé](https://sterlingrosellc.com/passwords-becoming-passe/) - I’m as tired as anyone else when it comes to remembering dozens of arcane passwords for all the websites I need to access. Current and future technology . . . - [Big-Picture Solution](https://sterlingrosellc.com/big-picture-solution/) - When a new client wanted to go wireless in their new space, we found a way to wire it now & avoid future problems. There were two compelling reasons to wire . . . - [Brave New Wireless World](https://sterlingrosellc.com/brave-new-wireless-world/) - It’s a wireless world out there, and it’s getting “wirelesser” every day. Not getting tangled up in wires can make for carefree experiences–as long as you’re - [Replacing Your Hardware](https://sterlingrosellc.com/replacing-your-hardware/) - We’re a bunch of collegial competitors in IT support, and in recently sharing some thoughts with an industry fellow, I learned that Toshiba is shutting . . . - [Pulling the Plug at BA](https://sterlingrosellc.com/pulling-the-plug-at-ba/) - An IT contractor for British Airways accidentally pulled the wrong plug as travelers queued up for a holiday weekend. That pulled the plug on travel plans for . . . - [Apple Speaks…or Listens](https://sterlingrosellc.com/apple-speaks-or-listens/) - Siri’s new voice made a lot of noise at Apple’s Worldwide Developers Conference (WWDC) last week. She’s the lead voice of HomePod. But as they say, “wait, . . . - [Gigabit Service](https://sterlingrosellc.com/gigabit-service/) - For Verizon customers, 1-gigabit service for $70 per month sounds so good. But it may not be the service of your dreams - [Home Router Vulnerability](https://sterlingrosellc.com/home-router-vulnerability/) - Your home router is easily your most essential device for connecting businesses and family members to the world. It’s also the most vulnerable opening for hackers. - [Death of the Smartphone?](https://sterlingrosellc.com/death-of-the-smartphone/) - While we all wait for the next versions of iPhones and Galaxies, are they “dead men walking?” Technology changes – fast. - [Verizon Forcing Email Decision; We Recommend You Exit](https://sterlingrosellc.com/verizon-forcing-email-decision-we-recommend-you-exit/) - Verizon is dripping out the announcement that it will migrate its email business to AOL. It’s a rolling process, and everyone will get specific instructions . . . - [Cybersecurity Scorecard](https://sterlingrosellc.com/cybersecurity-scorecard/) - Cybersecurity has dominated our conversation for the past year, and a report from SonicWall, which provides security tools worldwide for networks to email & . . . - [Tales from the SSD](https://sterlingrosellc.com/tales-from-the-ssd/) - When should you spend more money for an SSD (solid-state drive) hard drive? We’ve talked about speed and about having electronic components instead of . . . - [Your Next Mobile Phone is All About the Apps](https://sterlingrosellc.com/your-next-mobile-phone-is-all-about-the-apps/) - If you’re in the market for a new mobile phone, it won’t be a Windows phone. Microsoft is killing its mobile phone. - [Nomorobo = No More Robo Calls? We Hope It Adds Up](https://sterlingrosellc.com/nomorobo-no-more-robo-calls-we-hope-it-adds-up/) - If you’re tired of robo calls and caught in the web of spoofed telephone numbers, Nomorobo might be the app for you. It is for us. - [How About an App to Navigate Airports?](https://sterlingrosellc.com/how-about-an-app-to-navigate-airports/) - Trying to cover the distance between gates for connecting flights can be a huge – if not insurmountable – problem for flyers. - [Anatomy of a Solution](https://sterlingrosellc.com/anatomy-of-a-solution/) - In our quest for value, we sometimes take shortcuts to an improved bottom line by buying off-brand equipment at a lower price. In some cases, it’s a . . . - [Who’s Watching? Internal Software and the IoT](https://sterlingrosellc.com/whos-watching-internal-software-and-the-iot/) - Connected homes. Connected cars. Doing more over the internet. The Internet of Things (IoT) is growing faster and faster. And that begs two questions: - [A Time and a Place to be Connected](https://sterlingrosellc.com/a-time-and-a-place-to-be-connected/) - The message hit one mother right between the eyes when she picked up her kids at a day care center outside Houston. She posted her reaction on Facebook, . . . - [Apple’s New Adapter](https://sterlingrosellc.com/apples-new-adapter/) - I don’t know when Apple is going to replace its Lightning adapter with a new and improved model, but it’s going to happen. And when it does . . . - [Don’t Wait When Hacked](https://sterlingrosellc.com/dont-wait-when-hacked/) - A client got hacked at 5 p.m. and discovered it at 8 p.m. They waited until the next morning to call us Our advice to you is don’t wait . . . - [Holiday Greetings and Connections](https://sterlingrosellc.com/holiday-greetings-and-connections/) - We all get holiday greetings – electronically. Sometimes, they’re cards available from any number of websites, and sometimes they’re emails and Facebook posts. - [Smarten Up! The Spoof is On](https://sterlingrosellc.com/smarten-up-the-spoof-is-on/) - I was at a client’s office when the email – to her as president of a service organization – arrived, asking for a wire transfer of money. Other members of . . . - [Off to CES Next Month](https://sterlingrosellc.com/off-to-ces-next-month/) - I’m looking forward to going to CES – the Consumer Electronics Show – in Las Vegas next month. It will be my first time there; I had to make sure I did . . . - [Network Strength and Costs](https://sterlingrosellc.com/network-strength-and-costs/) - With more and more devices in our homes – more than you think – you need to strike a balance between speed and costs. Keeping your network strong and . . . - [Reasons to Reboot](https://sterlingrosellc.com/reasons-to-reboot/) - We get a lot of calls and emails about computers not performing as expected. It’s amazing what a good reboot can do. - [Holiday Cheer from Microsoft and Apple](https://sterlingrosellc.com/holiday-cheer-from-microsoft-and-apple/) - Microsoft and Apple have put some new, high-price goodies on the market for the holidays. In a word, they’re getting “touchier” as tablets get more . . . - [Behind Last Month’s Internet Breakdown](https://sterlingrosellc.com/behind-last-months-internet-breakdown/) - We’ve harped for years about the inherent conflict of convenience vs. online security. That conflict reared its ugly head during the DDoS attacks . . . - [Following the Money Conversations](https://sterlingrosellc.com/following-the-money-conversations/) - Money is the only reason somebody steals information. Some 70 percent of the emails that lead to information theft are related to either financial . . . - [The Firewall is Mightier Than the Electrical Tape](https://sterlingrosellc.com/the-firewall-is-mightier-than-the-electrical-tape/) - Electronic Peeping Toms are always a concern, and putting a piece of electrical tape is one way of drawing the curtains on your laptop’s camera lens. - [iPhone 7 and New Product Evolution](https://sterlingrosellc.com/iphone-7-and-new-product-evolution/) - I have my new iPhone7–without the headphone jack. By removing the jack, Apple freed up more room for other bells & whistles, such as the better camera system. - [Cybersecurity Checklist](https://sterlingrosellc.com/cybersecurity-checklist/) - We doubt the Russians or WikiLeaks are looking into your computer, but there’s a good chance somebody is. - [Payments and Rewards with Your Smart Phone](https://sterlingrosellc.com/payments-and-rewards-with-your-smart-phone/) - We love near-field communications (NFC), the technology that enables you to pay for purchases with your smart phone. We love the security factors built into it. - [Is Your Phone Prepared for a Weather Emergency?](https://sterlingrosellc.com/is-your-phone-prepared-for-a-weather-emergency/) - September is National Preparedness Month, and storms along the East Coast can be extremely dangerous as air temperatures drop faster than water temperatures. - [Ransomware Doesn’t Stop with a Payment](https://sterlingrosellc.com/ransomware-doesnt-stop-with-a-payment/) - If you think paying off a ransom demand to get back files is the end of your experience, you’re wrong. Getting to cough up a few bucks is just the start. - [Keep Your Pictures in Multi-Device World](https://sterlingrosellc.com/keep-your-pictures-in-multi-device-world/) - With mobile-phone cameras getting better and better, it’s easy to click away and then download your pictures to a computer. And when you max out your phone’s ... - [Travel: To Disconnect or Not Disconnect?](https://sterlingrosellc.com/travel-to-disconnect-or-not-disconnect/) - A trip is a great time to disconnect from the connected world and all of its stressful situations. However, there may be times when being disconnected . . . - [Protection in the Third-Party World](https://sterlingrosellc.com/protection-in-a-third-party-world/) - The reliance on third-party providers for so many data servers continues to grow. That increases your dependence on other people's diligence, and it . . . - [Windows 10’s Summer Storm](https://sterlingrosellc.com/windows-10s-summer-storm/) - Microsoft’s free upgrade to Windows 10 for eligible computers ends July 29. But rather than just let the offer expire, they are actively pushing out upgrades. - [Upgrade for Better Browsing](https://sterlingrosellc.com/upgrade-for-better-browsing/) - Browser performance is becoming a bigger issue as browser updates and website advances require new versions – and even new computers. Not upgrading . . . - [How Does Your IT Consultant Handle Your Info?](https://sterlingrosellc.com/how-does-your-it-consultant-handle-your-info/) - No matter how many precautions you take to protect your data’s security, technology has forced you to depend on other people’s diligence to share your passion - [3 Years is a Lifetime](https://sterlingrosellc.com/3-years-is-a-lifetime/) - We used to consider three to five years as the useful lifetime for a desktop/laptop computer and five to seven years as the useful lifetime for a server. - [Listening to Kidz](https://sterlingrosellc.com/listening-to-kidz/) - One of our clients has launched a new website that looks at how kids look at restaurants. It gives us a different perspective on online reviews & how they’re used. - [Passwords and Passing Information](https://sterlingrosellc.com/passwords-and-passing-information/) - We’ve had numerous articles over the years about strong passwords, thinking before you click & responding to requests for sensitive information. A recent . . . - [Windows 7 Pain Management](https://sterlingrosellc.com/windows-7-pain-management/) - Windows 7 is still a viable operating system for many businesses, but as more users and software application publishers migrate to Windows 10, using the . . . - [Disappearing Hard Drives?](https://sterlingrosellc.com/disappearing-hard-drives/) - Will your hard drive go the way of the floppy disk? Fifteen years ago, I never would have given it a thought. Now, I think it’s coming. - [Backdoor Blues Need Legal Lyrics](https://sterlingrosellc.com/backdoor-blues-need-legal-lyrics/) - The FBI’s request for Apple to unlock the iPhone used by the San Bernardino shooters has led to a far-reaching controversy in the United States. - [Connected Cars are in (Apple) Play](https://sterlingrosellc.com/connected-cars-are-in-apple-play/) - I bought today’s ultimate gadget about a month ago – after hearing all about it from one of our clients. It’s a Volvo XC90, and I am having a blast - [Seniors and Scammers](https://sterlingrosellc.com/seniors-and-scammers/) - People 60 years and older seem to be victimized more than any other group by scammers. While it’s always easy to let your guard down down at any age . . . - [The BYOD Hangover](https://sterlingrosellc.com/the-byod-hangover/) - Some businesses got drunk on BYOD – Bring Your Own Device. They bought heavily into the idea that they could cut costs and get more work . . . - [Defeating the Biggest Business](https://sterlingrosellc.com/defeating-the-biggest-business/) - Cybercrime is the world’s biggest business, and there are no signs it’s shrinking. You can take a number of steps to protect yourself if you think you’ve . . . - [Effective Parental Control on the Internet](https://sterlingrosellc.com/effective-parental-control-on-the-internet/) - Wondering where your kids are wandering on the Internet is a major concern for parents. We’ve found a product we really like in our house. Check it out. - [Cutting Cable and Satellite: The Big Picture](https://sterlingrosellc.com/cutting-cable-and-satellite-the-big-picture/) - On our lists of businesses we love to hate, our cable/phone/Internet providers and satellite TV providers rank right at the top, regardless of who it is. - [Are You Smarter Than a House?](https://sterlingrosellc.com/are-you-smarter-than-a-house/) - Devices, gadgets, appliances and cars are generating a lot of buzz–along with TVs you can’t buy and drones that you probably can’t fly. What got our attention? - [Microsoft Pushes IE to Edge of Extinction](https://sterlingrosellc.com/microsoft-pushes-ie-to-edge-of-extinction/) - , Microsoft is ending its support for Internet Explorer 8, 9 and 10. , Microsoft is ending its support for Internet Explorer 8, 9 and 10. We recommend… - [Preventing Viral Infections](https://sterlingrosellc.com/preventing-viral-infections/) - We’ve written a lot over the years about being safe online, but you’d be surprised who could be infectious. - [Finding Tech Discounts](https://sterlingrosellc.com/finding-tech-discounts/) - We love Apple products, but we hate paying top dollar for them. This year you may find competitively discounted prices at leading retail stores and websites. - [iPad Pro and the Tech Transformation](https://sterlingrosellc.com/ipad-pro-and-the-tech-transformation/) - Our new iPad Pro is a great device. We love it for what it does – and maybe for the technology transformation that it and other tablets are ushering in - [Newsflash: Flash is Dead…Well…Not Really](https://sterlingrosellc.com/newsflash-flash-is-dead/) - If you can’t beat ‘em, join ‘em…sort of. Adobe has decided to rename its latest version Adobe Animate. - [Rolling Out Windows 10…Rolling Up 7 & 8](https://sterlingrosellc.com/rolling-out-windows-10/) - If you haven’t chosen to install Windows 10, Microsoft will be making the decision for you – you'll still have the opportunity to roll back to Windows 7 or 8. - [Technology and the Romance Novel](https://sterlingrosellc.com/technology-and-the-romance-novel/) - Back in the 19th century, parents feared their children reading romance novels and exposing themselves to things that we (parents) weren’t ready to deal with. - [Traditional Laptop or SSD](https://sterlingrosellc.com/traditional-laptop-or-ssd/) - Where do you draw the line between speed and price for a new computer? Newer SSD-based technology are a lot, lot faster and also a lot, lot more expensive. - [Smart Photo File Management](https://sterlingrosellc.com/smart-photo-file-management/) - You may have a huge number of photo & video files from your last vacation. You are getting ready to add more as your family gathers for the upcoming holidays. - [Jailbreaking Devices Makes You Easy Prey](https://sterlingrosellc.com/jailbreaking-devices-makes-you-easy-prey/) - Some people like to “jailbreak” their cellphones for the instant freedom of doing something a manufacturer or carrier never intended. But if you jailbreak . . . - [Public Beta Testing is Here to Stay](https://sterlingrosellc.com/public-beta-testing-is-here-to-stay/) - Today’s computing environment is making everyone a test pilot. IT support specialists are accustomed to getting early versions of new software, - [Connected Cars Have Blind Spots](https://sterlingrosellc.com/connected-cars-have-blind-spots/) - As computers and connectivity become prevalent in the automotive industry, we’re finding more ways in which your “electronic tires” can be slashed. - [Two Essentials to Take Care of Business](https://sterlingrosellc.com/two-essentials-to-take-care-of-business/) - Backing up your data files and keeping them from prying electronic eyes are essential. We have the tools and tips you need to take care of business . . . - [OS Updates from Apple](https://sterlingrosellc.com/os-updates-from-apple/) - You can look for iOS 9 for your Apple devices later this month and OS X El Capitan for your Mac computers later this fall. - [Windows 10…Rollin’, Rollin’, Rollin’](https://sterlingrosellc.com/windows10-rollin-rollin-rollin/) - Windows 10 is continuing its rollout. If you have a qualified computer, you can upgrade to the new OS for Windows-based computers over the next 11 months or so. - [Summer Safety for Your ID Data](https://sterlingrosellc.com/summer-safety-for-your-id-data/) - Get a good rate on your car rental for this summer’s trip? The real bargain is your personal data from the electronic breadcrumbs left behind. - [Shortcuts Can Take You the Long Way](https://sterlingrosellc.com/shortcuts-can-take-you-the-long-way/) - Just like there’s no free lunch, there’s no easy solution when you use a shortcut that cuts corners. – when a failure occurs without warning. - [Finding the e-Fountain of Youth](https://sterlingrosellc.com/finding-the-efountain-of-youth/) - When I got impatient with my desktop computer’s performance, I was able to install a new SSD hard drive. My old machine is faster than a new one for a lot le$$ - [Windows 10 to Arrive July 29](https://sterlingrosellc.com/windows-10-to-arrive-july-29/) - Microsoft will make Windows 10 available for laptops, desktops and Windows tablets July 29, and it can’t come a day too soon as far as we’re concerned. - [Passwords and Underwear: An Analogy Worth Mentioning](https://sterlingrosellc.com/passwords-and-underwear/) - When Thycotic, a security software company, compared passwords to underwear, it certainly got a chuckle or two. - [Virus and Malware Protection Requires Vigilance](https://sterlingrosellc.com/virus-and-malware-protection/) - The numbers are grim when it comes to the ability of antivirus and malware software to protect your computer from an invasion. - [Guide Needed for Office 365 Subscriptions](https://sterlingrosellc.com/guide-needed-for-office-365-subscriptions/) - It’s no secret that Office 365 subscriptions are the way to go for small and medium-size businesses. - [Outlook App Puts Power in Your Hand](https://sterlingrosellc.com/outlook-app-puts-power-in-your-hand/) - Microsoft has amped up the power of Outlook with apps for iOS and Android. They come as Microsoft prepares to release Windows 10 . . . - [Patch for Patch Tuesday](https://sterlingrosellc.com/patch-for-patch-tuesday/) - Patch Tuesday can be a dreaded day even though it fixes a lot of critical breaches and bugs in Microsoft software. - [PC Program Folders Explained](https://sterlingrosellc.com/pc-program-folders-explained/) - Ever wonder why Windows suggests a program file for installing new applications? Ever wonder why it’s good to follow the installation software’s folder suggestion? - [Internet Browsers and Speed](https://sterlingrosellc.com/internet-browsers-and-speed/) - Internet service providers are waging a speed war, and the browser providers are battling, too. While Internet speed is getting most of the attention, browsers are important for attracting eyeballs, which translate into advertising revenues. But there’s more to it for you than meets the eye. First, the speed war. Comcast recently announced it would - [Office 2016 Crosses Multiple Platforms](https://sterlingrosellc.com/office-2016-crosses-multiple-platforms/) - If you find working across multiple platforms problematic, Microsoft has your solution with Office 2016. - [Windows 10: Our Initial Evaluation](https://sterlingrosellc.com/windows10-our-initial-evaluation/) - We just installed a test version of Windows 10 on one of our laptops to put it through its paces. Based on our first impressions, we like a lot . . . - [End of Days for Windows Server 2003](https://sterlingrosellc.com/end-of-days-for-windows-server-2003/) - In July, Microsoft will end its support for Windows Server 2003. As with the end of XP, it means that Microsoft won’t be issuing any security patches, but the consequences could be worse. You can do without a workstation, but you can’t afford to have your whole business down with a server failure. The obvious - [Convert your AOL Username to an Apple ID](https://sterlingrosellc.com/convert-your-aol-name-to-apple-id/) - If you use an AOL Username to sign in to the iTunes Store, App Store or iBooks Store, you must convert to an Apple ID before March 31, 2015. Starting that day, AOL will no longer allow customers to use their AOL Usernames (also known as an AOL Screen Name) to sign in. Without converting to - [Checking my Apple Watch for my Apple Car](https://sterlingrosellc.com/checking-my-apple-watch/) - The Apple Watch is due out soon, and that’s exciting. I can’t help but wonder if an Apple Watch will sound an alarm when my Apple Car is in. Regardless, I love what technology enables us to do. When I use my Apple Watch – you all know I will have one as soon as - [Network Security More Vital Than Ever](https://sterlingrosellc.com/network-security-more-vital-than-ever/) - In helping a new customer work through some set-up issues, we found an outdated Wi-Fi security system. With more hackers finding more ways to get into more systems for more personal information, it’s just plain stupid not to make sure you have a secure Wi-Fi system and a strong password. Let’s start with a secure - [Updates are Easy...and Necessary](https://sterlingrosellc.com/updates-are-easy-and-necessary/) - There’s a reason why you should update your software on a regular basis. The updates fix security issues and other bugs. It’s an easy process. Just set up an automated routine and never worry about downloading and installing them. An example from a new client shows the consequences of neglect. When we took on our - [‘Free’ Windows 10 Upgrade](https://sterlingrosellc.com/free-windows-10-upgrade/) - Microsoft plans to introduce Windows 10 during the second half of the year – and it’s offering free upgrades for Windows 7 and 8. Free? Well, sort of. Although nothing is set in cyberstone, early indications are that Microsoft will provide a free upgrade for qualified customers for a year. After that, you may have - [Phones, Autos and Bluetooth](https://sterlingrosellc.com/phones-autos-and-bluetooth/) - If you’ve purchased a new iPhone or Droid phone and expect it work seamlessly in your relatively new car, you may be experiencing technical difficulties. Phone technology is miles ahead of automotive communications technology. We have to admit it drove us “nuts” for a while, trying to get our new iPhone to sync with the - [Low-Cost Upgrades for Your Office Systems](https://sterlingrosellc.com/low-cost-upgrades-for-your-office-systems/) - When an office system doesn’t seem to perform at the warp speed it once did, your instinct may be to replace it. We won’t call that “warped” thinking, but you can get more mileage out of your equipment. It’s been a good way to get off to a great start with new clients who come - [Wear it…Do it](https://sterlingrosellc.com/wearable-technology/) - A really close friend of ours who crossed a trip to CES (Consumer Electronics Show) in Las Vegas off his bucket list said wearable technology was the fascination for him. Will you want to trade a Rolex for an Apple Watch? It’s a fun trade to ponder. If you have a Rolex, you know it’s - [Protect Your Networks as IoT Grows](https://sterlingrosellc.com/protect-your-networks-as-iot-grows/) - What can’t we do over the Internet? Pretty soon, the answer will be: Practically nothing. We may not live like the Jetsons, but in the expanding age of IoT (the Internet of Things), we can do all sorts of things, from turning lights on and off to connecting with life-saving healthcare information and equipment systems. - [iOS 8 Family Affair](https://sterlingrosellc.com/ios-8-family-affair/) - With iOS 8, Apple made great strides in helping families manage iCloud accounts and Family Share. Now, you can have separate accounts for up to six family members with parents able to control what their children buy and download. Sharing music, apps, photos, movies and other iTunes purchases was a pain in the neck before - [Caution is Key to Online Safety](https://sterlingrosellc.com/caution-is-key-to-online-safety/) - Take a deep breath and Look Before You Click during the holiday season. More scammers, hackers and schemes abound at this time of the year, looking for holes to breach and get critical personal data. Here’s a review of our tried-and-true safety measures. Watch your email. It’s one of the easiest pathways into your computer - [Eye on 2015](https://sterlingrosellc.com/eye-on-2015/) - Every year holds promises for new technology. Here’s what we see coming in 2015. For Apple fans, we expect to see the Apple Watch and the iPad Pro. With the iPad model, we’re likely to go from mini to maxi. Some details are starting to leak out, including a 12” to 13” screen, which would - [Shedding Light on the Flashlight App](https://sterlingrosellc.com/shedding-light-on-the-flashlight-app/) - A cable-based news network reported that flashlight apps on Android-based phones can steal data. - [Armor for Your Mobile Wallet](https://sterlingrosellc.com/armor-for-your-mobile-wallet/) - The battle between Apple Pay and Current C is about to intensify as more shoppers start to use the mobile wallet functions in their smartphones and devices. - [Buy Now, Buy Smart](https://sterlingrosellc.com/buy-now-buy-smart/) - Now is a good time to buy a new computer. Between upcoming holiday gifts and companies making end-of-the-year purchases, there’s a lot of demand – and supply. - [New iPhone Worth the All-Nighter](https://sterlingrosellc.com/new-iphone-worth-the-all-nighter/) - As you know, we waited on line all night at our local UPS depot to claim our new iPhone 6+ at 7:30 in the morning. Now that we’ve had the chance to use our new phone, we’re happy to say it was worth the effort to get it as soon as humanly possible. Here’s our - [Diversify Your Data Backup](https://sterlingrosellc.com/diversify-your-data-backup/) - Two new clients came to us after experiencing data backup failures. While no single backup solution is guaranteed to work all the time, the odds are highly against every backup system failing at the same time. The best solution, in a word, is “diversification.” If you choose carefully, you can get the right backup systems - [Windows of Opportunity Opening for Microsoft?](https://sterlingrosellc.com/windows-of-opportunity/) - Microsoft has announced Windows 10, and it can’t be coming to a computer near you soon enough if you have Windows 8. We believe Microsoft is finally on the right track with a new operating system that creates a cohesive environment across all platforms. Here’s what you can expect. For home users, you’ll get a - [Security and Convenience](https://sterlingrosellc.com/security-and-convenience/) - Major retailers have been vulnerable to security breaches because we want convenience. New credit card systems that rely on chips instead of magnetic strips will help solve the security issue and so will Apple’s new ApplePay, which uses NFC (Near Field Communications) technology. There won’t be any need to open an app or even wake - [New iPhone Puts More Tech in Play](https://sterlingrosellc.com/new-iphone-puts-tech-play/) - Apple’s new iPhone has raised the bar for the device industry and for you, the business owner and consumer. You should consider upgrading to a smartphone and upgrading your tablet because more and more of everyday living will require it. The new iPhone 6 and 6+ are going to improve your convenience and online security - [The OS Outlook](https://sterlingrosellc.com/os-outlook/) - Operating System updates are a way of life, but some of them can offer the means to change your technology life. Apple’s iOS 8 is getting all the attention now because it coincides with the introduction of the iPhone 6 models and the Apple Watch. In our home, we’re using the new OS to monitor - [The Geezer and the Geek](https://sterlingrosellc.com/geezer-geek/) - Listen to Doc South and Norman Rosenthal on Setting up New Computers and Fixing Common Problems on the Radio Show of The Geezer and the Geek Join us on our next episode - [Spend More for Speed and Capacity](https://sterlingrosellc.com/spend-speed-capacity/) - As we demand more performance from our IT systems, our choices can come down to balancing the speed to write files and the cost of storage media. You can have the best of both worlds if you combine planning and foresight. A number of so-called “power users” have fallen in love with SSD (solid state) - [Software: A Cost of Doing Business](https://sterlingrosellc.com/software-cost-business/) - A common question from a number of our smaller clients is:” Does that computer price include (Microsoft) Office?” Our answer is always “no,” and it’s followed by the comment: “Well, our previous guy included Office.” That inclusion may have been questionable at best and didn’t do the client any favors. The issue typically arises when - [Avoiding the Virtual-Drive Hiding Place](https://sterlingrosellc.com/avoiding-virtual-drive-hiding-place/) - One of our clients knew – without a doubt – she hit “save” for a downloaded file. But, she couldn’t find it where it was supposed to be. There’s a place where those files go, and it takes some detailed knowledge to find them. The problem usually results when you download a file from an - [Foiling Fouled Autofill Addresses](https://sterlingrosellc.com/foiling-fouled-autofill-addresses/) - It’s one of those really annoying email problems. You send a message to a group of people, and you get back a message that reads: “Delivery has failed to these recipients or groups:” It’s followed by: “The email address you entered couldn't be found or is invalid.” It may be due to a bad entry - [Steps to Take - Mitigate Fallout from Russian Hacking Incident](https://sterlingrosellc.com/steps-take-mitigate-fallout-russian-hacking-incident/) - If you haven't seen or heard the news, a Russian group has hacked user names and passwords for some 1.2 Billion accounts worldwide. We urge you to run a virus scan and malware scan as quickly as possible on all of your computers to determine if your system has been infected. This post from The - [Windows 8.1 Update – Do it Today!](https://sterlingrosellc.com/windows-8-1-update-today/) - Did you just install Windows 8.1 on your computer and think you are set? Think again. You need to install Update 1 (like a Service Pack update) Windows 8.1 today in order to get all service updates for that version of the Windows operating system. Here’s why it’s important to act now. Windows 8.1 Update - [Back-ups Beat Outage Woes](https://sterlingrosellc.com/back-ups-beat-outage-woes/) - We typically associate outages with power outages, but communications lines – whether coaxial, copper or fiber optic – can go out, too. Do you have a back-up plan ready to go? Power outages are relatively easy to overcome – or keep problems on a small scale. You can locate battery back-up systems strategically around your - [Keep Your Guard Up](https://sterlingrosellc.com/keep-guard/) - Email hacking seems to be picking up, putting you and your computer’s security and well-being at greater risk. To continue our “look before you click” message from last month, here are a few protective reminders. Above all, use common sense and trust your gut feelings. If something doesn’t seem right, it’s probably not right. We’ve - [The Apple of Our ‘i’](https://sterlingrosellc.com/the-apple-of-our-i/) - With Apple’s announcements of new operating systems and products, the summer of anticipation begins. The word we like to sum up some of the new possibilities is “continuity.” Here’s why. One of the new capabilities you’ll have with the new iOS 8 operating system for the iPhone is the ability to start writing an email - [New Devices and the Texting Blues](https://sterlingrosellc.com/new-devices-texting-blues/) - We’re starting to see a lot of texting problems for customers who have switched from iPhones to Android devices. They’re not receiving text messages. One of the most common problems is other people’s phones not realizing that their new devices are not on the Apple network – even though they see “blue” while texting. The - [Pass on Provider-Provided Gateways](https://sterlingrosellc.com/pass-provider-provided-gateways/) - Whether you get your Internet and VOIP telephone service from your local phone carrier or cable company, you likely use their “gateway” as a router. They’ll tell you it’s free, but it’s not. You pay a monthly rental fee, for one thing, and you may be bound by the strings attached – later if not - [Mail Services Make a Difference](https://sterlingrosellc.com/mail-services-make-difference/) - Some people stay with their email out of loyalty or inertia. For some home-based users, we can find a few good reasons why you should switch. For businesses, we can’t find one why you should stay. First, here’s a little history. Back in the early days, we accessed the Internet through dial-up modems, and some - [New Service to Manage Your Virus Protection](https://sterlingrosellc.com/new-service-manage-virus-protection/) - We’re responding to that nasty world out there by launching a new service to manage your virus protection. By taking a proactive approach, we can help you stay ahead of the nasties – insidious virus codes and the people who spread them. Here are the details. We will now install and manage anti-virus software on - [We’ll Back Up Your Everything to the Cloud](https://sterlingrosellc.com/well-back-up-everything-cloud/) - Did you know that not all data back-up services back up all of your data? While you may not be surprised to read that, you could have an unwelcome surprise if you need to restore files lost from your hard drive. When we do audits for new and existing customers, we’re always amazed – and - [Avoid Big Surprises from Summertime Cellphone Bills](https://sterlingrosellc.com/avoid-big-surprises-summertime-cellphone-bills/) - It’s so tempting to watch streaming video – movies or ballgames, for example – on a mobile device when you’re out of town. It’s also tempting to tap into that Internet radio station or music website to hear your favorite music on a long road trip. But there could be a big bill you didn’t - [It’s a Matter of Trust – and Reassurance](https://sterlingrosellc.com/matter-of-trust-reassurance/) - Choosing the right technology is a balance between investing your money wisely and getting enough system capability and capacity to do a little more than you might envision at the time of purchase. The planning stage is the time to ask questions and get advice from your IT provider and trusted friends. Most people are - [Get Internet Explorer Update Immediately](https://sterlingrosellc.com/get-internet-explorer-update-immediately/) - GET INTERNET EXPLORER UPDTE IMMEDIATELY If you're wondering why we didn't put out a notice this week when the IE security issue blew up, there are two main reasons why we didn't hit the panic button and get you all stirred up. But first, if you rely on Internet Explorer as your web browser, let's - [Heartbleed Virus - What Passwords do I need to change](https://sterlingrosellc.com/heartbleed-virus-passwords-need-change/) - Attached is a list of what passwords you should change in reference to the Heart-bleed Virus Click Here for more information Thank you to David Deutsch from Synerigy Social - [Free Software Has a Price Tag](https://sterlingrosellc.com/free-software-price-tag/) - We love free software, and we use a lot of it. Programs like Adobe Reader, Java, media players and browsers come immediately to mind as indispensable tools. But they can get pretty costly pretty quickly, unless you look before you click. It’s really easy to download free software with strings attached – especially from Google. - [‘Clean Your Room’ and Improve Performance](https://sterlingrosellc.com/clean-your-room-improve-performance/) - Every computer user is like the kid who doesn’t clean his or her room. Stuff just piles up, and at some point, you can’t get to things easily. Your hard drive is like that room. When you have too many files, your computer can’t store and then find bits of data easily. As a result, - [XP in Context](https://sterlingrosellc.com/xp-context/) - It’s one thing to measure a lifespan in dog years. It’s another to measure it in technology years. If a 12-year-old dog is like an 84-year-old-person, then a 12-year-year-old operating system is truly older than dirt. Here’s a look at XP’s timeline. Most of you will remember Sept. 11, 2001 forever. As grave as that - [Pop-Ups at XP’s 11th Hour](https://sterlingrosellc.com/pop-ups-xps-11th-hour/) - “Hear ye, hear ye,” the Windows town crier is saying. “It’s 11 o’clock for Windows XP, and if you haven’t upgraded or made your upgrade plans, all is NOT well.” The town crier will come in the form of pop-up messages, starting today, that can lead to either a bad solution of operating-system issues or - [iOS Upgrade and No Get-Out-Of-Jail-Free Card](https://sterlingrosellc.com/ios-upgrade/) - Apple just released its iOS 7.06 upgrade, and in a recent comment, someone complained about losing your ability to “jail break” your device. Well, you can unlock just about any device, but is it worth it? You could be sacrificing data security. The more we learn about data breaches at large companies and financial institutions, - [Apps for Staying Connected](https://sterlingrosellc.com/apps-staying-connected/) - More and more travelers – whether for business or pleasure – are using tablets and cell phones to stay connected instead of dragging around their laptops. Here’s a quick look at some apps that can keep you as connected as you want. Evernote is our particular favorite among all the mobile connectivity and synchronization apps. - [Pros and Cons of Subscriptions as You Update Software](https://sterlingrosellc.com/subscriptions/) - There’s something nice about getting a subscription for application software, such as Microsoft Office for business or home use. You get automatic updates, for one thing. On the other hand, relying more on the cloud requires attention to different details. The end of support for XP and Office 2003 is calling the question: Should you - [Having a Tech Relationship](https://sterlingrosellc.com/tech-relationship/) - Tech support is just about always available 24/7/365 from all reputable hardware and software vendors. But a relationship with a tech provider can help you find solutions to problems that involve more than one app or one device. Help desk personnel are trained only to work on the systems of the company that hired or - [Cool Remote Control Capabilities](https://sterlingrosellc.com/cool-remote-control-capabilities/) - Did you know you can answer your doorbell from anywhere in the world? It’s one of the many cool things you can do by remote control over the Internet. Once you look past the “coolness factor,” you’ll find that some of the latest remote control capabilities have a lot of practicality. Many homes now have - [Security Tips for What You Use or Recycle](https://sterlingrosellc.com/security-tips-use-recycle/) - Whether you’re activating new equipment or continuing to use equipment and websites, and whether you’re recycling old computers, peripherals and devices, there are a number of security steps you can take to avoid a variety of problems. Here’s how to cover your tracks. Let’s start with passwords. Don’t raise your hands all at once. How - [The Downgrade Upgrade](https://sterlingrosellc.com/downgrade-upgrade/) - We can’t verify that Microsoft will make a last-minute decision to support the XP operating system. But we can tell you that nothing has shaken our belief that you should replace XP with Windows 7 because Windows 8 and 8.1 are a disaster for business. If you have Windows 8 or 8.1 Professional, you can - [Freebies for Non-Profits; Savings for Others](https://sterlingrosellc.com/freebies-non-profits-savings-others/) - Non-profits can keep their shoestrings from fraying by taking advantage of free software offerings from a number of publishers. Even for-profit businesses can realize savings. That can be especially helpful for small and home-based businesses that operate on shoestring budgets or have little margin for extra expenses. For legitimate, duly registered non-profits, numerous software publishers - [Hello world!](https://sterlingrosellc.com/hello-world/) - Welcome to WordPress. This is your first post. Edit or delete it, then start blogging! - [Tech Help for the Holidays](https://sterlingrosellc.com/tech-help-holidays/) - We’re available to help make sure all of your technology gifts are fully up and running. Nothing is more frustrating than technology presents that don’t work as they should, and sometimes only an IT specialist can orchestrate the solution. That was the situation last year, when one of clients bought some new cell phones and - [1040 Over and Out ](https://sterlingrosellc.com/1040-179/) - We brought this up before, and we believe it’s worth talking about again. Tax deductions for business expenses are always available, but there is at least one special deduction you may be able to use if you act before the end of the year. It’s Section 179 of the Tax Code. Section 179 lets you - [The Cloud and Reverse Back-Up](https://sterlingrosellc.com/cloud-reverse-back/) - More and more of our programs and data are moving to the cloud. In some cases, we’re accessing the cloud for the applications and files we use for business and personal computing. In other cases, we’re using the cloud for backing up our hard drives. We don’t give it a second thought – but we - [Microsoft Matters](https://sterlingrosellc.com/microsoft-matters/) - We use the word “matters” as a noun and a verb. In the matter of Windows XP and Windows 7 and Microsoft’s OS odyssey, migrating to 7 still makes the most sense. Despite all the chatter about Windows 8 upgrades and moving to Linux, Microsoft remains the dominant OS in the PC world for many - [The Windows XP Fallout and Buying Technology](https://sterlingrosellc.com/windows-xp-fallout-buying-technology/) - More than Windows XP support will disappear after April 8, 2014. Support for Windows Server 2003 and Windows Office 2003 will cease. If you happen to depend on all three, we strongly recommend you begin your exit strategy if you haven’t done so already. And if these aren’t reason enough to upgrade, you may also - [Protect Your Security](https://sterlingrosellc.com/protect-security/) - Along with avoiding shopping scams, you should take special precautions to protect the security of your financial information and access to your computer – as an individual and a business. This is no time to let your guard down. You know the drill for protection, but here’s a short refresher course. Email Be really careful - [Make Cyber Monday a Winner](https://sterlingrosellc.com/make-cyber-monday-winner/) - As sure as the sun will come up, Monday, Dec. 2 – Cyber Monday this year – will be the busiest day of the year for online shopping. There are traps and pitfalls all over the place. Here are some ways to avoid them. If it’s too good to be true… You know that line: - [iOS 7 and Gadget Goodies](https://sterlingrosellc.com/ios-7-gadget-goodies/) - The new iOS 7 for iPhones already has wider acceptance than the upgrade from 5 to 6. While any new software has some issues – did you download the patch, too? – there’s a lot to like. I’ve preferred the iPhone to the Android phones in part because of their tighter controls over app development. - [Getting the Right Technology Match](https://sterlingrosellc.com/getting-right-technology-match/) - In talking about preparing for the end of the Microsoft Windows XP operating system, we’re counseling clients and prospects more and more about the need for a systematic approach. Remember, Windows XP support ends next April, and we strongly recommend upgrading to Windows 7. As we’ve pointed out many times, Windows 8 is difficult for - [Searching for Business](https://sterlingrosellc.com/searching-business/) - Like everyone else, we’re always looking for ways to use the Internet to grow our business. Search engine optimization (SEO) has been around for a long time, but gaining a top ranking requires you to hit a moving target. Here’s what we did. We started by hiring Pam Aungst and Pam Ann Marketing, a specialist - [Avoiding WordPress and ‘Cloud’ Pitfalls](https://sterlingrosellc.com/avoiding-wordpress-cloud-pitfalls/) - From its beginnings as a “blog engine,” WordPress has grown to be one of the most popular systems for building large websites. Their beauty is their content management capability. Once a website is set up and published, anyone who can type and work with images can update the content. The ugly part is that many - [Update for Security, Performance and ROI](https://sterlingrosellc.com/update-security-performance-roi/) - Simply having the latest operating system or software for your apps and browsers doesn’t guarantee top performance and tight security. You have to keep all of your programs updated from the day you install them. Everything starts with the Internet. Whether you’re setting up a new computer or installing a new application, you’re almost always - [When They Pull the Plug on XP](https://sterlingrosellc.com/pull-plug-xp/) - Back in 1999, everyone worried about what would happen with Y2K. Would major data systems worldwide crash when on Jan. 1, 2000, when the first digit of the new year changed from 1 to 2? Fear of the unknown greatly motivated fixes and preparation, and the moment passed without a pause. On April 8, 2014, - [Featured Image Post](https://sterlingrosellc.com/featured-image-post/) - Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla vehicula feugiat blandit. Nulla facilisi. Nulla tellus nisi, congue id tristique vitae, lacinia iaculis magna. Curabitur mattis nec nisi non consequat. Morbi nunc nisi, scelerisque in ornare ut, congue viverra lectus. Ut ut pretium elit. Donec laoreet eros sit amet purus tempus, nec faucibus enim scelerisque. - [Another Standart Post](https://sterlingrosellc.com/another-standart-post/) - Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla vehicula feugiat blandit. Nulla facilisi. Nulla tellus nisi, congue id tristique vitae, lacinia iaculis magna. Curabitur mattis nec nisi non consequat. Morbi nunc nisi, scelerisque in ornare ut, congue viverra lectus. Ut ut pretium elit. Donec laoreet eros sit amet purus tempus, nec faucibus enim scelerisque. - [Windows 8 – The Saga Slogs On](https://sterlingrosellc.com/windows-8-the-saga-slogs-on/) - We’ve seen the early reviews on Windows 8.1, and we’re still not impressed. If you’re planning to migrate from XP, we have a Windows 7 solution: Call us! We have suppliers who can provide desktops and laptops with Windows 7, and two of the big reasons are that the operating system’s capabilities are ideally suited - [Disabling IE Add-On Messages](https://sterlingrosellc.com/disabling-ie-add-on-messages/) - Want to get rid of those pesky add-on messages when browsing in IE (Internet Explorer)? It’s relatively easy, especially if you’re comfortable with editing Windows Registry – but it’s not necessary. The "Add-on Performance Advisor" feature automatically checks for add-ons, which might slow down IE. But it lets you disable them by showing a popup - [Unlicensed Software](https://sterlingrosellc.com/unlicensed-software/) - Not having a valid product key or software licensing verification can bring a new system installation to a grinding halt. It’s a problem we frequently see when we replace older PCs bought from previous vendors or service providers. It should be top-of-mind now because many companies will start budgeting soon for next year’s capital expenses - [Doing the Right Thing](https://sterlingrosellc.com/doing-the-right-thing/) - Taking a few extra minutes early in the process of preparing a quote for new and existing clients saves hours of time and lots of money down the road. We believe it’s the right thing to do to serve you better. You depend on us to make sure your IT system delivers the performance and - [Standart Post](https://sterlingrosellc.com/hello-eldo/) - Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla vehicula feugiat blandit. Nulla facilisi. Nulla tellus nisi, congue id tristique vitae, lacinia iaculis magna. Curabitur mattis nec nisi non consequat. Morbi nunc nisi, scelerisque in ornare ut, congue viverra lectus. Ut ut pretium elit. Donec laoreet eros sit amet purus tempus, nec faucibus enim scelerisque.Lorem - [Audio Post](https://sterlingrosellc.com/hello-frate/) - https://soundcloud.com/shareconference/samer-nakfour-leb-geeks-2012 - [Gallery Post Type](https://sterlingrosellc.com/hello-lale/) - Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla vehicula feugiat blandit. Nulla facilisi. Nulla tellus nisi, congue id tristique vitae, lacinia iaculis magna. Curabitur mattis nec nisi non consequat. Morbi nunc nisi, scelerisque in ornare ut, congue viverra lectus. Ut ut pretium elit. Donec laoreet eros sit amet purus tempus, nec faucibus enim scelerisque.Lorem - [Video Post Type](https://sterlingrosellc.com/hello-world-2/) - http://vimeo.com/72316750 - [Windows XP Support - IMPORTANT INFO](https://sterlingrosellc.com/windows-xp-support-important-info/) - July 2, 2013 You have been identified as possibly having 1 or more Windows XP Machines. What does this mean for you? Actually you are not required to do anything but we feel it is our duty and obligation to let you know what the risks are to you and your business. Windows XP Support - [Two-Factor Authentication](https://sterlingrosellc.com/two-factor-authentication/) - Two-factor authentication is another security layer for remote access to websites and networks. With more and more web-based applications requiring more complex passwords, needing to enter some other information may seem like a royal pain. But it provides the protection you need to enhance your data safety. Two-factor authentication is just what it says. It’s - [Google’s Revolving World](https://sterlingrosellc.com/googles-revolving-world/) - In the ever-changing world of online services and applications, Google is going through another round of transitions. Here are some of the key changes that may affect your business and home computing: Google Reader, which lets you pull in articles from just about any blog or news site, is being discontinued as of July 1. - [Administrative Alert](https://sterlingrosellc.com/administrative-alert/) - Are you the owner or key manager of a business? Do you know the passwords for your network and the software packages that keep your business running? If you answered “yes” to the first question and “no” to the second, it’s time to take the necessary steps to get control of your lifeline. We’ve been - [Lucky 7](https://sterlingrosellc.com/lucky-7/) - Today at the Apple Worldwide Developer Conference numerous great announcements were made The next release of OS X will be called Mavericks What are some of the new features? Now in Finder there are Tabs You can create categories for your Files to easy find and group Multiple Display Support and you can use - [Standby, Reboot](https://sterlingrosellc.com/standby-reboot/) - When your computer is idle for a specified length of time, it automatically goes into standby mode. It uses less power, and your applications or programs are usable faster when you go into operating mode. Some people contend it’s greener to shut down the computer when it’s not in use. Technically, it is, but we - [Making Your ‘Bargain Computer’ a Real Bargain](https://sterlingrosellc.com/making-your-bargain-computer-a-real-bargain/) - SOHO business users and home users are always tempted by low prices when it comes to buying a computer. That low price – the $399 special – may truly be a bargain, but you can negate any cost-saving benefits if you don’t set up your system properly, especially in an office with two or more - [Fresh Fruit? Rotten Fruit?](https://sterlingrosellc.com/fresh-fruit-rotten-fruit/) - With Blackberries and Apples, it’s easy to slide into all sorts of juicy metaphors about comparing products and their underlying technologies. We’ll resist taking this any farther, but here is some food for thought about where and how technology companies move forward and what it means for us. RIM (Research in Motion) started a technology - [Windows XP – Countdown to Cutoff ](https://sterlingrosellc.com/windows-xp-countdown-to-cutoff/) - An era is coming to an end! All support for Microsoft’s Windows XP will end April 8, 2014 – less than a year away. While the clock is ticking, many small businesses are really watching or listening to a time-bomb ticking. We can help you understand how it can affect your business and defuse an - [Which cloud-storage service is right for you? ](https://sterlingrosellc.com/which-cloud-storage-service-is-right-for-you/) - Cloud storage gives you 24/7 access to your documents, photos, music, and you can access them wherever you are and on whatever device you're using. It also makes sharing photos, videos, and documents easy. Even better, a number of services are free. Here's the scoop on four of the biggest cloud services: Apple iCloud: Best - [Happy World Backup Day! Go Backup Your Stuff! Seriously. ](https://sterlingrosellc.com/happy-world-backup-day-go-backup-your-stuff-seriously/) - Hard drive backups are like the socks of gifts you give yourself. They’re initially about as unexciting as gifts can get, only to become the best gift ever in a pinch. Got a meeting in 20 minutes and your normal sock reserve is empty? Thanks for the bag-o-socks, Uncle Steve! Your hard drive just exploded, - [Preparing for the End of Windows XP and Office 2003 Support](https://sterlingrosellc.com/preparing-for-the-end-of-windows-xp-and-office-2003-support/) - Support for Windows XP SP3 and Office 2003 ends on April 8th, 2014. Are you ready? After support ends, there will be no new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates. If you continue to run Windows XP SP3 and Office 2003 in your environment after April - [Malware on Mobile Devices](https://sterlingrosellc.com/598/) - Malware on Mobile Devices It is closer then you think http://forums.pinstack.com/content/8767-clues_suggest_malware_moving_pcs_mobile_devices.html?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+PinstackSmartphoneNews+%28PinStack.com%29 - [Multiple Apple ID's](https://sterlingrosellc.com/multiple-apple-ids/) - This question gets asked a lot on how to use Multiple Apple ID's with iPhones, iPads and such http://www.imore.com/how-use-multiple-apple-ids-one-computer-and-itunes - [iOS 6.1.3](https://sterlingrosellc.com/ios-6-1-3/) - Apple has released iOS 6.1.3 Update Today. This fixes the passcode bypass bug. To install the upgrade go to Settings on your IOS Device. Once in settings go to General and then go to Software Update and Install. - [Help Me - Make it Easier](https://sterlingrosellc.com/help-me-make-it-easier/) - Help Me Norman Well that is the theme of our new shortcut link we have created just for you. We have found that when we are trying to help our clients remotely their seem to be issues typing sometimes sterlingrosellc.com in or just how to spell it. We have decided that to make your life - [Unlocking Cell Phones](https://sterlingrosellc.com/unlocking-cell-phones/) - What are you thoughts on Cell Phones being unlocked? http://forums.pinstack.com/content/8762-it_s_time_legalize_cell_phone_unlocking.html?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+PinstackSmartphoneNews+%28PinStack.com%29 - [How to quickly access Draft Emails on the iPhone and iPad](https://sterlingrosellc.com/how-to-quickly-access-draft-emails-on-the-iphone-and-ipad/) - Want to know how to get to those Draft emails quickly without having to scroll through multiple folders or not finding them at all and just starting over? http://www.imore.com/how-quickly-access-draft-emails-iphone-and-ipad - [What Microsoft Needs and Fast](https://sterlingrosellc.com/what-microsoft-needs-and-fast/) - Microsoft needs CPR for Windows 8 and quick. Windows 8 is getting a much lower adoption rate then Windows Vista and we all know how Vista turned out. http://www.fool.com/investing/general/2013/03/07/microsoft-needs-consumers-to-adopt-windows-8-fast.aspx - [Data-Plan Drains](https://sterlingrosellc.com/data-plan-drains/) - We’ve talked about keeping your data usage in line with your plan to avoid expensive extra charges. It’s getting easier and easier to exceed your plan’s limits, and it’s going to get more expensive. Here are some data-plan drains you can easily plug. Let’s start with the cloud. As much as we like the idea - [School-Dazed Networks](https://sterlingrosellc.com/school-dazed-networks/) - A talk on “The Global Technology Outlook” by William La Fontaine, Vice President of Technical Strategy & Worldwide Operations Research, IBM, at the Morris County Chamber of Commerce raised a lot of interesting points about the role technology needs to play to help our students be competitive in the job market. As a parent and - [Where’s My Speed Channel?](https://sterlingrosellc.com/wheres-my-speed-channel/) - “My computer worked fine at the coffee shop. Why is it so slow at home?” We’re hearing this complaint more than we’d like. The problem usually is that you don’t have your connection set to the channel at home that gives you less interference. We get a lot of calls about this from clients who - [Microsoft Out of Band Fix for IE - January 14](https://sterlingrosellc.com/microsoft-out-of-band-fix-for-ie-january-14/) - As of 2:15PM we havent seen the Microsoft Patch on Windows Update. However we just received another announcement from Microsoft that they are holding a conference call today at 1PM Pacific Time which is 4PM Eastern Time. We expect shortly thereafter to see the patch made available on Windows Update Servers. This is remember an - [Java Vulnerability Fix](https://sterlingrosellc.com/java-vulnerability-fix/) - Microsoft & Oracle both have released critical security updates today. The Java flaw is significantly more wide-spread than the Internet Explorer vulnerability, affecting any machine with Oracle's Java client installed - an estimated 850 million desktops and laptops around the world. The flaw was serious enough for browser makers, including Firefox creator Mozilla, to temporarily - [Java Vulernability Discovered](https://sterlingrosellc.com/java-vulernability/) - Java Vulnerability Discovered Cyber criminals are exploiting a vulnerability in Java, a widely used add-on or plug-in for most browser applications. We recommend you disable Java from your browser or uninstall Java immediately. Procedures to disable Java in • Internet Explorer (IE) If you use Internet Explorer version 7 or above, open Internet Explorer and - [Dick Tracy’s Technology Update?](https://sterlingrosellc.com/dick-tracys-technology-update/) - Back in 1946, Dick Tracy, the famous comic-strip detective, broke technological ground when he began wearing his 2-Way Wrist Radio. Sixty-seven years later, we’re hearing a lot of rumors about a new Apple iWatch. Chester Gould, creator of Dick Tracy, gave his character the new communication device after visiting with inventor Al Gross, a - [New Stuff – Hardware and Software](https://sterlingrosellc.com/new-stuff-hardware-and-software/) - With the holidays in our rearview mirrors, it’s time to look at what’s new, already, besides the ever-present Apple rumors. One new product that’s here is Brookstone’s HDMI pocket projector. Let’s take a look at it along with some other new hardware and software products. The pocket projector looks really cool, and it fits with - [Old Stuff – Hardware Disposal](https://sterlingrosellc.com/old-stuff-hardware-disposal/) - Getting rid of old computers, copiers, printers, gaming systems, monitors and other equipment is more than just putting it out for trash. As we noted, most of it must be sent to a recycling facility. But even before you take them to a facility or arrange a pick-up, make sure you erase all data stored - [Windows 8 ‘Issues Report’](https://sterlingrosellc.com/windows-8/) - We’ve tested Windows 8 and talked with a number of clients about the OS from Microsoft. Some of them have returned Windows 8-loaded computers because it’s too much of a change. We’re still concerned about hardware interfaces. Here’s what we’ve found so far. Humans are creatures of habit, especially when using their computers. Pressured to - [Smartphone and Tablet Battery Life](https://sterlingrosellc.com/battery-life/) - Does it seem like you’re always recharging your smartphone or tablet? Is performance slow? Leaving apps running drains power and computing resources. Here’s how you shut down and reboot your device. On an iPhone or iPad, simply double-click the Home button at the bottom of your phone or tablet. Every application that’s open will be - [What the WWW? Why Can’t I Get to This Website?](https://sterlingrosellc.com/what-the-www/) - It seems like such a little thing, but it’s a major annoyance if not a business-loser when you or your customers and clients can’t connect to a website. Sometimes, it’s a typo. Sometimes it’s just how you type in the website’s address. Here’s how to make sure you connect. It’s really very simple: Pay attention - [iPad Mini is Max](https://sterlingrosellc.com/ipad-mini-is-max/) - If you’re looking at the new iPad Mini for yourself or as a holiday gift, it looks like a winner to us. But there are plenty of other choices if you’re looking to give a tablet as a gift this year. We have a few ideas, so let’s start with the Mini It’s the same - [Simplify Your Website Hosting](https://sterlingrosellc.com/simplify-your-website-hosting/) - What happens when you switch your website host? On the surface, it usually appears to be seamless. But if you’re recovering from an outage and need to update your website or need to move it to another host, there are a few things happening behind the scenes that you should know about. Whenever anyone types - [Stories From the Storm](https://sterlingrosellc.com/stories-from-the-storm/) - This year was the second in a row that our kids had no Halloween because of a storm. This year’s storm was more devastating than last year’s. We hope that by the time you read this, you will have survived and recovered from two storms. Some of our customers could not shut down during the - [Stormy Weather Checklist: What to Do Before a Major Storm](https://sterlingrosellc.com/stormy-weather-checklist-what-to-do-before-a-major-storm/) - The following guidelines should be followed in order to protect computer equipment before a storm arrives: Generally speaking, move all equipment close to windows to a safer location, usually an interior closet or an inside corner of a room. If some equipment cannot be moved, try to enclose it as much as you can with - [How You Like ‘Dem Apples?](https://sterlingrosellc.com/how-you-like-dem-apples/) - Apple device users have a lot to celebrate. The new iPhone 5 was introduced, and the new iOS6 operating system was made available for newer iPhones, iPads and iPod Touches. There’s a lot to talk about, most of it good news. The models that can accept the new iOS6 are the iPhone 3GS and newer, - [Office 365 Coming to Your Home](https://sterlingrosellc.com/office-365-coming-to-your-home/) - We’ve always been proponents of cloud-based computing. You can keep your applications up to date and your data secure – and pricing has always been good for businesses. Now, Microsoft is about to make cloud computing more accessible for home and small-business users with Office 365 Home Premium and Small Business Premium. According to a - [Getting Straight with Windows 8](https://sterlingrosellc.com/getting-straight-with-windows-8/) - Microsoft is scheduled to release its new Windows 8 operating system Oct. 26, and for the first time in almost 25 years of tech support, we have some real concerns about a new OS Windows 8 makes a drastic change in the computer interface, starting with the elimination of the Start menu. It’s going to - [Lowdown on Hijacked Email](https://sterlingrosellc.com/lowdown-on-hijacked-email/) - Emailing information is fast and convenient. We do it often without a second thought – and that discarded second thought can come back as a painful reminder that you need to be careful to prevent your email address from being hijacked. There really isn’t a lot you can do about hiding your email address or - [Credit Cards: Small Businesses are Big Targets](https://sterlingrosellc.com/credit-cards-small-businesses-are-big-targets/) - Accepting credit cards is a way of life for many small businesses, and most owners don’t give a second thought to extra layers of data security. After all, what can a small mom-and-pop store have that would be attractive to hackers? Well, as it turns out, small businesses are big targets because they’re pretty easy - [The Device Trap](https://sterlingrosellc.com/the-device-trap/) - When I was a kid in New Jersey, we were careful about having long telephone conversations with people in California because it was very expensive. Last summer, my wife and I thought nothing about calling our kids in New Jersey from our vacation in Australia because an Internet phone call was free. We associate the ## Pages - [Home](https://sterlingrosellc.com/) - Building Solutions through Partnership and PlanningStrategic PlanningResponseEnhanced EfficienciesQualityFair PricingExperience and Business KnowledgePCs and Mac Play Video Our Partners - [Support](https://sterlingrosellc.com/support-4-2/) - SUPPORT Home Support LATEST NEWS New Security Tools and VPN August 10, 2026 AI: the Good, the Bad, and the Ugly August 10, 2026 The Useful Lifespan of a Wireless Router August 10, 2026 Block That Flow – Device Code Flow in Microsoft Entra ID July 13, 2026 Travel Tip for Getting Email July 13, - [Testimonials](https://sterlingrosellc.com/testimonials/) - testimonials Home Testimonials LATEST NEWS New Security Tools and VPN August 10, 2026 AI: the Good, the Bad, and the Ugly August 10, 2026 The Useful Lifespan of a Wireless Router August 10, 2026 Block That Flow – Device Code Flow in Microsoft Entra ID July 13, 2026 Travel Tip for Getting Email July 13, - [Partners](https://sterlingrosellc.com/partners-2/) - PARTNERS Home Partners LATEST NEWS New Security Tools and VPN August 10, 2026 AI: the Good, the Bad, and the Ugly August 10, 2026 The Useful Lifespan of a Wireless Router August 10, 2026 Block That Flow – Device Code Flow in Microsoft Entra ID July 13, 2026 Travel Tip for Getting Email July 13, - [Contact us](https://sterlingrosellc.com/contact-us-2/) - contact us Home Contact us LATEST NEWS New Security Tools and VPN August 10, 2026 AI: the Good, the Bad, and the Ugly August 10, 2026 The Useful Lifespan of a Wireless Router August 10, 2026 Block That Flow – Device Code Flow in Microsoft Entra ID July 13, 2026 Travel Tip for Getting Email - [FAQ](https://sterlingrosellc.com/faq-2/) - faq Home FAQ LATEST NEWS New Security Tools and VPN August 10, 2026 AI: the Good, the Bad, and the Ugly August 10, 2026 The Useful Lifespan of a Wireless Router August 10, 2026 Block That Flow – Device Code Flow in Microsoft Entra ID July 13, 2026 Travel Tip for Getting Email July 13, - [Services](https://sterlingrosellc.com/services/) - SERVICES Home Services LATEST NEWS New Security Tools and VPN August 10, 2026 AI: the Good, the Bad, and the Ugly August 10, 2026 The Useful Lifespan of a Wireless Router August 10, 2026 Block That Flow – Device Code Flow in Microsoft Entra ID July 13, 2026 Travel Tip for Getting Email July 13, - [Web site developmet, Database design and Computer training](https://sterlingrosellc.com/web-site-developmet-database-design-and-computer-training/) - WEB SITE DEVELOPMENT, DATABASE DESIGN AND COMPUTER TRAINING Home Web site developmet, Database design and Computer training Through strategic alliances we provide clients with the convenience of a total solution option. Our relationships with other service providers equally committed to quality and customer service enable our clients to fulfill all their IT needs with confidence - [Network Support](https://sterlingrosellc.com/network-support/) - NETWORKING AND EQUIPMENT Home Network Support Too often business networks are created to address today’s needs – but not those of tomorrow. Businesses must plan to succeed – and plan to accommodate that success. NETWORKS Network design and implementationEnhanced efficiencyPlanning for growth EQUIPMENT Purchase and installationCompetitive-pricingInstallation only - [Supplemental Staffing](https://sterlingrosellc.com/supplemental-staffing-2/) - SUPPLEMENTAL STAFFING Home Supplemental Staffing Technology is a tool that too often becomes an impediment to production and a drag on talent. With outside IT support key personnel are able to better focus on those business demands and opportunities that will translate into profit. Regularly scheduled support – daily, weekly, monthlyAs-needed support – short-term or - [System Security](https://sterlingrosellc.com/system-security-2/) - SYSTEM SECURITY Home System Security 21st century technology brings 21st century risk. You are under attack. You are responsible for both safeguarding your data and for what takes place on your wireless system, which can be easily hacked. Security is essential to protecting your business and its future. SPYWARE/MALWARE AND VIRUS PROTECTION Spyware and malware - [Cloud-Based Backup](https://sterlingrosellc.com/cloud-based-backup-2/) - CLOUD-BASED BACKUP Home Cloud-Based Backup 70 percent of companies that lose their data go out of business within five years. Tapes fail and hard drives crash. Both are frequently left untested – at risk to human failure. Increasingly common natural disasters make onsite storage risky. Data backup and protection no longer can be left to - [Email Hosting](https://sterlingrosellc.com/email-hosting-2/) - EMAIL HOSTING Home Email Hosting Small and medium-sized business can have corporate-quality email at cost-effective prices – while enjoying the added benefits of enhanced image and professionalism. $5/month for 25 gigabytesCompare to $15-$20/month for 5 gigabytesEnterprise-wide spam protectionPersonalized domain name for as little as $5 per monthNo web site required99.9 percent availability – well above - [Onsite solutions / Remote solutions / Telephone support](https://sterlingrosellc.com/onsite-solutions-remote/) - ONSITE SOLUTIONS / REMOTE SOLUTIONS / TELEPHONE SUPPORT Home Onsite solutions / Remote solutions / Telephone support We support clients through three options at three price levels to best match their needs, comfort zones and budgets. ONSITE SOLUTIONS System planning, design and implementationOngoing maintenanceOnsite response toproblemsAs frequent or infrequent as requiredPersonal interaction ONSITE SOLUTIONS Problem-solving - [About us](https://sterlingrosellc.com/about-us-2/) - about us Home About us LATEST NEWS New Security Tools and VPN August 10, 2026 AI: the Good, the Bad, and the Ugly August 10, 2026 The Useful Lifespan of a Wireless Router August 10, 2026 Block That Flow – Device Code Flow in Microsoft Entra ID July 13, 2026 Travel Tip for Getting Email - [24/7 Availability](https://sterlingrosellc.com/24-7-availability/) - 24/7 AVAILABILITY Home 24/7 Availability Businesses no longer operate nine to five. Neither do we. No-fee after-hours supportEmergency responseOff-hours planned work to minimize disruption to operations - [PC & MAC Support](https://sterlingrosellc.com/pc-mac-support/) - PC OR MAC SUPPORT Home PC & MAC Support Whether your business is PC-based or Mac-based – or a combination of the two – we provide complete support for both. We are fully trained on and remain current with each operating system. ## Portfolios - [Single Portfolio 5](https://sterlingrosellc.com/portfolio/single-portfolio-5/) - [Single Portfolio 12](https://sterlingrosellc.com/portfolio/single-portfolio-12/) - [Single Portfolio 11](https://sterlingrosellc.com/portfolio/single-portfolio-11/) - [Single Portfolio 10](https://sterlingrosellc.com/portfolio/single-portfolio-10/) - Localization Support. You just need to translate and save the translation file. Easy as that! Inovado is also WPML Plugin ready, in case your business needs a multi language site. Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes. - [Single Portfolio 9](https://sterlingrosellc.com/portfolio/single-portfolio-9/) - [Single Portfolio 8](https://sterlingrosellc.com/portfolio/single-portfolio-8/) - [Single Portfolio 7](https://sterlingrosellc.com/portfolio/single-portfolio-7/) - [Single Portfolio 6](https://sterlingrosellc.com/portfolio/single-portfolio-6/) - [Single Portfolio 4](https://sterlingrosellc.com/portfolio/portfolio-4/) - [Single Portfolio 3](https://sterlingrosellc.com/portfolio/portfolio-3/) - [Single Portfolio 2](https://sterlingrosellc.com/portfolio/portfolio-2/) - [Single Portfolio 1](https://sterlingrosellc.com/portfolio/portfolio-1/) ## Categories - [Uncategorized](https://sterlingrosellc.com/category/uncategorized/) - [News](https://sterlingrosellc.com/category/news/) - [Web Design](https://sterlingrosellc.com/category/web-design/) - [Web Development](https://sterlingrosellc.com/category/web-development/) ## Tags - [credit cards](https://sterlingrosellc.com/tag/credit-cards/) - [data security](https://sterlingrosellc.com/tag/data-security/) - [risk management](https://sterlingrosellc.com/tag/risk-management/) - [small business](https://sterlingrosellc.com/tag/small-business/) - [hijacked email](https://sterlingrosellc.com/tag/hijacked-email/) - [spoofing](https://sterlingrosellc.com/tag/spoofing/) - [win8](https://sterlingrosellc.com/tag/win8/) - [windows 8](https://sterlingrosellc.com/tag/windows-8/) - [Office365](https://sterlingrosellc.com/tag/office365/) - [SkyDrive](https://sterlingrosellc.com/tag/skydrive/) - [iOS6](https://sterlingrosellc.com/tag/ios6/) - [iPad](https://sterlingrosellc.com/tag/ipad/) - [iPhone](https://sterlingrosellc.com/tag/iphone/) - [iPod](https://sterlingrosellc.com/tag/ipod/) - [major storm protection](https://sterlingrosellc.com/tag/major-storm-protection/) - [storm checklist](https://sterlingrosellc.com/tag/storm-checklist/) - [cloud provider](https://sterlingrosellc.com/tag/cloud-provider/) - [storm stories](https://sterlingrosellc.com/tag/storm-stories/) - [good domain name](https://sterlingrosellc.com/tag/good-domain-name/) - [typos in domain names](https://sterlingrosellc.com/tag/typos-in-domain-names/) - [website address](https://sterlingrosellc.com/tag/website-address/) - [New OS](https://sterlingrosellc.com/tag/new-os/) - [tablet](https://sterlingrosellc.com/tag/tablet/) - [battery life](https://sterlingrosellc.com/tag/battery-life/) - [phone battery](https://sterlingrosellc.com/tag/phone-battery/) - [smartphone](https://sterlingrosellc.com/tag/smartphone/) - [tablet battery](https://sterlingrosellc.com/tag/tablet-battery/) - [dick tracy](https://sterlingrosellc.com/tag/dick-tracy/) - [iwatch](https://sterlingrosellc.com/tag/iwatch/) - [wrist tv](https://sterlingrosellc.com/tag/wrist-tv/) - [new hardware](https://sterlingrosellc.com/tag/new-hardware/) - [new software](https://sterlingrosellc.com/tag/new-software/) - [pocket projector](https://sterlingrosellc.com/tag/pocket-projector/) - [hardware disposal](https://sterlingrosellc.com/tag/hardware-disposal/) - [old equipment](https://sterlingrosellc.com/tag/old-equipment/) - [recycling computers](https://sterlingrosellc.com/tag/recycling-computers/) - [java](https://sterlingrosellc.com/tag/java/) - [java vulernatbility](https://sterlingrosellc.com/tag/java-vulernatbility/) - [java vulnerability 2013](https://sterlingrosellc.com/tag/java-vulnerability-2013/) - [extener](https://sterlingrosellc.com/tag/extener/) - [li-fi](https://sterlingrosellc.com/tag/li-fi/) - [wi-fi](https://sterlingrosellc.com/tag/wi-fi/) - [education](https://sterlingrosellc.com/tag/education/) - [technology](https://sterlingrosellc.com/tag/technology/) - [data-plan usage](https://sterlingrosellc.com/tag/data-plan-usage/) - [exceeding your plan](https://sterlingrosellc.com/tag/exceeding-your-plan/) - [Malware](https://sterlingrosellc.com/tag/malware/) - [Mobile](https://sterlingrosellc.com/tag/mobile/) - [Apple](https://sterlingrosellc.com/tag/apple/) - [IOS](https://sterlingrosellc.com/tag/ios/) - [Cell](https://sterlingrosellc.com/tag/cell/) - [unlocked](https://sterlingrosellc.com/tag/unlocked/) - [Microsoft](https://sterlingrosellc.com/tag/microsoft/) - [Vista](https://sterlingrosellc.com/tag/vista/) - [Windows](https://sterlingrosellc.com/tag/windows/) - [emails](https://sterlingrosellc.com/tag/emails/) - [helpmenorman](https://sterlingrosellc.com/tag/helpmenorman/) - [support](https://sterlingrosellc.com/tag/support-2/) - [technical support](https://sterlingrosellc.com/tag/technical-support/) - [office](https://sterlingrosellc.com/tag/office/) - [office 2003](https://sterlingrosellc.com/tag/office-2003/) - [windows xp](https://sterlingrosellc.com/tag/windows-xp/) - [xp](https://sterlingrosellc.com/tag/xp/) - [backup](https://sterlingrosellc.com/tag/backup/) - [hard drive](https://sterlingrosellc.com/tag/hard-drive/) - [storage](https://sterlingrosellc.com/tag/storage/) - [usb](https://sterlingrosellc.com/tag/usb/) - [dropbox](https://sterlingrosellc.com/tag/dropbox/) - [icloud](https://sterlingrosellc.com/tag/icloud/) - ["OS X"](https://sterlingrosellc.com/tag/os-x/) - [mac](https://sterlingrosellc.com/tag/mac-2/) - [access protection](https://sterlingrosellc.com/tag/access-protection/) - [authentication](https://sterlingrosellc.com/tag/authentication/) - [cloud computing](https://sterlingrosellc.com/tag/cloud-computing/) - [online services](https://sterlingrosellc.com/tag/online-services/) - [add-on](https://sterlingrosellc.com/tag/add-on/) - [Addons](https://sterlingrosellc.com/tag/addons/) - [IE](https://sterlingrosellc.com/tag/ie/) - [performance](https://sterlingrosellc.com/tag/performance/) - [personalization](https://sterlingrosellc.com/tag/personalization/) - [reliability](https://sterlingrosellc.com/tag/reliability/) - [security](https://sterlingrosellc.com/tag/security/) - [license verification](https://sterlingrosellc.com/tag/license-verification/) - [unlicensed](https://sterlingrosellc.com/tag/unlicensed/) - [valid product key](https://sterlingrosellc.com/tag/valid-product-key/) - [win7](https://sterlingrosellc.com/tag/win7/) - [WinXP](https://sterlingrosellc.com/tag/winxp/) - [ROI](https://sterlingrosellc.com/tag/roi/) - [blog](https://sterlingrosellc.com/tag/blog/) - [content manager](https://sterlingrosellc.com/tag/content-manager/) - [pitfalls](https://sterlingrosellc.com/tag/pitfalls/) - [WordPress](https://sterlingrosellc.com/tag/wordpress/) - [Searching for Business](https://sterlingrosellc.com/tag/searching-for-business/) - [wtie a review](https://sterlingrosellc.com/tag/wtie-a-review/) - [windows 7](https://sterlingrosellc.com/tag/windows-7/) - [Gadgets](https://sterlingrosellc.com/tag/gadgets/) - [iOS7](https://sterlingrosellc.com/tag/ios7/) - [upgrade](https://sterlingrosellc.com/tag/upgrade/) - [cyber monday](https://sterlingrosellc.com/tag/cyber-monday/) - [online safety](https://sterlingrosellc.com/tag/online-safety/) - [online shopping](https://sterlingrosellc.com/tag/online-shopping/) - [buying technology](https://sterlingrosellc.com/tag/buying-technology/) - [end of life](https://sterlingrosellc.com/tag/end-of-life/) - [win7 Xp](https://sterlingrosellc.com/tag/win7-xp/) - [form 1040](https://sterlingrosellc.com/tag/form-1040/) - [section 179](https://sterlingrosellc.com/tag/section-179/) - [tax deduction](https://sterlingrosellc.com/tag/tax-deduction/) - [back-up](https://sterlingrosellc.com/tag/back-up/) - [cloud](https://sterlingrosellc.com/tag/cloud/) - [Free Software](https://sterlingrosellc.com/tag/free-software/) - [downgrade](https://sterlingrosellc.com/tag/downgrade/) - [recycle](https://sterlingrosellc.com/tag/recycle/) - [strong passwords](https://sterlingrosellc.com/tag/strong-passwords/) - [mobile devices](https://sterlingrosellc.com/tag/mobile-devices/) - [remote control](https://sterlingrosellc.com/tag/remote-control/) - [universal remote](https://sterlingrosellc.com/tag/universal-remote/) - [cloud software](https://sterlingrosellc.com/tag/cloud-software/) - [Office 365](https://sterlingrosellc.com/tag/office-365/) - [SaaS](https://sterlingrosellc.com/tag/saas/) - [help desk](https://sterlingrosellc.com/tag/help-desk/) - [independant service provider](https://sterlingrosellc.com/tag/independant-service-provider/) - [tech support](https://sterlingrosellc.com/tag/tech-support/) - [pop-ups](https://sterlingrosellc.com/tag/pop-ups/) - [SOHO](https://sterlingrosellc.com/tag/soho/) - [jail break](https://sterlingrosellc.com/tag/jail-break/) - [unlock](https://sterlingrosellc.com/tag/unlock/) - [third party](https://sterlingrosellc.com/tag/third-party/) - [disk clean](https://sterlingrosellc.com/tag/disk-clean/) - [increase performance](https://sterlingrosellc.com/tag/increase-performance/) - [optimize](https://sterlingrosellc.com/tag/optimize/) - [win8.1](https://sterlingrosellc.com/tag/win8-1/) - [power failure](https://sterlingrosellc.com/tag/power-failure/) - [power outage](https://sterlingrosellc.com/tag/power-outage/) - [surge protector](https://sterlingrosellc.com/tag/surge-protector/) - [iOS8](https://sterlingrosellc.com/tag/ios8/) - [OSX10.10](https://sterlingrosellc.com/tag/osx10-10/) - [Yosemite](https://sterlingrosellc.com/tag/yosemite/) - [gateways](https://sterlingrosellc.com/tag/gateways/) - [hotspot](https://sterlingrosellc.com/tag/hotspot/) - [legacy email](https://sterlingrosellc.com/tag/legacy-email/) - [Compuserve](https://sterlingrosellc.com/tag/compuserve/) - [AOL. Mindspring](https://sterlingrosellc.com/tag/aol-mindspring/) - [ISP email](https://sterlingrosellc.com/tag/isp-email/) - [GMail](https://sterlingrosellc.com/tag/gmail/) - [Microsoft Exchange](https://sterlingrosellc.com/tag/microsoft-exchange/) - [Android](https://sterlingrosellc.com/tag/android/) - [Windows Phone](https://sterlingrosellc.com/tag/windows-phone/) - [Skype](https://sterlingrosellc.com/tag/skype/) - [Viber](https://sterlingrosellc.com/tag/viber/) - [texting](https://sterlingrosellc.com/tag/texting/) - [ISP](https://sterlingrosellc.com/tag/isp/) - [router](https://sterlingrosellc.com/tag/router/) - [virus protection](https://sterlingrosellc.com/tag/virus-protection/) - [anti-virus](https://sterlingrosellc.com/tag/anti-virus/) - [streaming video](https://sterlingrosellc.com/tag/streaming-video/) - [streaming media](https://sterlingrosellc.com/tag/streaming-media/) - [hacked](https://sterlingrosellc.com/tag/hacked/) - [passwords](https://sterlingrosellc.com/tag/passwords/) - [hacking](https://sterlingrosellc.com/tag/hacking/) - [costs](https://sterlingrosellc.com/tag/costs/) - [hidden files](https://sterlingrosellc.com/tag/hidden-files/) - [autofill](https://sterlingrosellc.com/tag/autofill/) - [email addresses](https://sterlingrosellc.com/tag/email-addresses/) - [SSD](https://sterlingrosellc.com/tag/ssd/) - [disk drive](https://sterlingrosellc.com/tag/disk-drive/) - [Geezer](https://sterlingrosellc.com/tag/geezer/) - [senior](https://sterlingrosellc.com/tag/senior/) - [Geek](https://sterlingrosellc.com/tag/geek/) - [radio](https://sterlingrosellc.com/tag/radio/) - [new computer](https://sterlingrosellc.com/tag/new-computer/) - [ApplePlay](https://sterlingrosellc.com/tag/appleplay/) - [NFC](https://sterlingrosellc.com/tag/nfc/) - [Touch ID](https://sterlingrosellc.com/tag/touch-id/) - [Androig](https://sterlingrosellc.com/tag/androig/) - [Chrome](https://sterlingrosellc.com/tag/chrome/) - [Windows 10](https://sterlingrosellc.com/tag/windows-10/) - [Win10](https://sterlingrosellc.com/tag/win10/) - [iPhone 6](https://sterlingrosellc.com/tag/iphone-6/) - [iPhione 6+](https://sterlingrosellc.com/tag/iphione-6/) - [Apple Pay](https://sterlingrosellc.com/tag/apple-pay/) - [technology forecast](https://sterlingrosellc.com/tag/technology-forecast/) - [IoT](https://sterlingrosellc.com/tag/iot/) - [Wearables](https://sterlingrosellc.com/tag/wearables/) - [Wearable Technology](https://sterlingrosellc.com/tag/wearable-technology/) - [GoToMyPC](https://sterlingrosellc.com/tag/gotomypc/) - [Office Systems](https://sterlingrosellc.com/tag/office-systems/) - [bluetooth](https://sterlingrosellc.com/tag/bluetooth/) - [phones](https://sterlingrosellc.com/tag/phones/) - [autos](https://sterlingrosellc.com/tag/autos/) - [automotive communications technolgy](https://sterlingrosellc.com/tag/automotive-communications-technolgy/) - [Network Security](https://sterlingrosellc.com/tag/network-security/) - [WiFi](https://sterlingrosellc.com/tag/wifi/) - [WPA-2](https://sterlingrosellc.com/tag/wpa-2/) - [Apple Watch](https://sterlingrosellc.com/tag/apple-watch/) - [Apple Car](https://sterlingrosellc.com/tag/apple-car/) - [iCar](https://sterlingrosellc.com/tag/icar/) - [AOL username](https://sterlingrosellc.com/tag/aol-username/) - [Apple ID](https://sterlingrosellc.com/tag/apple-id/) - [iTunes](https://sterlingrosellc.com/tag/itunes/) - [AOL](https://sterlingrosellc.com/tag/aol/) - [Windows Server 2003](https://sterlingrosellc.com/tag/windows-server-2003/) - [Windows Server](https://sterlingrosellc.com/tag/windows-server/) - [Life cycle](https://sterlingrosellc.com/tag/life-cycle/) - [download speed](https://sterlingrosellc.com/tag/download-speed/) - [Spartan](https://sterlingrosellc.com/tag/spartan/) - [Google Fiber](https://sterlingrosellc.com/tag/google-fiber/) - [AT&T U-Verse](https://sterlingrosellc.com/tag/att-u-verse/) - [Comcast](https://sterlingrosellc.com/tag/comcast/) - [2gb](https://sterlingrosellc.com/tag/2gb/) - [Cortana](https://sterlingrosellc.com/tag/cortana/) - [Office 2016](https://sterlingrosellc.com/tag/office-2016/) - [Outlook App](https://sterlingrosellc.com/tag/outlook-app/) - [Small business tools](https://sterlingrosellc.com/tag/small-business-tools/) - [medium-size business tools](https://sterlingrosellc.com/tag/medium-size-business-tools/) - [patch tuesday](https://sterlingrosellc.com/tag/patch-tuesday/) - [32-bit programs](https://sterlingrosellc.com/tag/32-bit-programs/) - [64-bit programs](https://sterlingrosellc.com/tag/64-bit-programs/) - [data breadcrumbs](https://sterlingrosellc.com/tag/data-breadcrumbs/) - [business continuity](https://sterlingrosellc.com/tag/business-continuity/) - [ehance performance](https://sterlingrosellc.com/tag/ehance-performance/) - [upgrade for less](https://sterlingrosellc.com/tag/upgrade-for-less/) - [OSX](https://sterlingrosellc.com/tag/osx/) - [jailbreak](https://sterlingrosellc.com/tag/jailbreak/) - [pre-release software](https://sterlingrosellc.com/tag/pre-release-software/) - [Flikr](https://sterlingrosellc.com/tag/flikr/) - [Shutterfly](https://sterlingrosellc.com/tag/shutterfly/) - [Smugmug](https://sterlingrosellc.com/tag/smugmug/) - [Google Drive](https://sterlingrosellc.com/tag/google-drive/) - [Cloud Drive](https://sterlingrosellc.com/tag/cloud-drive/) - [OneDrive](https://sterlingrosellc.com/tag/onedrive/) - [HDD](https://sterlingrosellc.com/tag/hdd/) - [MacBook](https://sterlingrosellc.com/tag/macbook/) - [Surface](https://sterlingrosellc.com/tag/surface/) - [health and safety](https://sterlingrosellc.com/tag/health-and-safety/) - [iPad Pro](https://sterlingrosellc.com/tag/ipad-pro/) - [Microsoft Surface](https://sterlingrosellc.com/tag/microsoft-surface/) - [Samsung](https://sterlingrosellc.com/tag/samsung/) - [Adobe](https://sterlingrosellc.com/tag/adobe/) - [Flash](https://sterlingrosellc.com/tag/flash/) - [Animate](https://sterlingrosellc.com/tag/animate/) - [cable](https://sterlingrosellc.com/tag/cable/) - [satellite](https://sterlingrosellc.com/tag/satellite/) - [cutting the cord](https://sterlingrosellc.com/tag/cutting-the-cord/) - [temptation](https://sterlingrosellc.com/tag/temptation/) - [CES](https://sterlingrosellc.com/tag/ces/) - [Smart House](https://sterlingrosellc.com/tag/smart-house/) - [drones](https://sterlingrosellc.com/tag/drones/) - [Microsoft Edge](https://sterlingrosellc.com/tag/microsoft-edge/) - [IE11](https://sterlingrosellc.com/tag/ie11/) - [IE8](https://sterlingrosellc.com/tag/ie8/) - [IE9](https://sterlingrosellc.com/tag/ie9/) - [IE10](https://sterlingrosellc.com/tag/ie10/) - [end of support](https://sterlingrosellc.com/tag/end-of-support/) - [cybercrime](https://sterlingrosellc.com/tag/cybercrime/) - [alware](https://sterlingrosellc.com/tag/alware/) - [ransomeware](https://sterlingrosellc.com/tag/ransomeware/) - [BYOD](https://sterlingrosellc.com/tag/byod/) - [remote workers](https://sterlingrosellc.com/tag/remote-workers/) - [protect your children](https://sterlingrosellc.com/tag/protect-your-children/) - [parental controls](https://sterlingrosellc.com/tag/parental-controls/) - [internet security](https://sterlingrosellc.com/tag/internet-security/) - [safe browsing](https://sterlingrosellc.com/tag/safe-browsing/) - [privacy](https://sterlingrosellc.com/tag/privacy/) - [encryption](https://sterlingrosellc.com/tag/encryption/) - [code breaking](https://sterlingrosellc.com/tag/code-breaking/) - [FBI v Apple](https://sterlingrosellc.com/tag/fbi-v-apple/) - [Apple Car Play](https://sterlingrosellc.com/tag/apple-car-play/) - [integrated controls](https://sterlingrosellc.com/tag/integrated-controls/) - [ultimate gadget](https://sterlingrosellc.com/tag/ultimate-gadget/) - [elderly](https://sterlingrosellc.com/tag/elderly/) - [seniors](https://sterlingrosellc.com/tag/seniors/) - [phone scam](https://sterlingrosellc.com/tag/phone-scam/) - [email scam](https://sterlingrosellc.com/tag/email-scam/) - [cyber scam](https://sterlingrosellc.com/tag/cyber-scam/) - [identity theft](https://sterlingrosellc.com/tag/identity-theft/) - [productivity](https://sterlingrosellc.com/tag/productivity/) - [solid state disk technology](https://sterlingrosellc.com/tag/solid-state-disk-technology/) - [lifecycle](https://sterlingrosellc.com/tag/lifecycle/) - [lifetime](https://sterlingrosellc.com/tag/lifetime/) - [usable life](https://sterlingrosellc.com/tag/usable-life/) - [remote access](https://sterlingrosellc.com/tag/remote-access/) - [remote technical support](https://sterlingrosellc.com/tag/remote-technical-support/) - [restaurant reviews](https://sterlingrosellc.com/tag/restaurant-reviews/) - [dining reviews](https://sterlingrosellc.com/tag/dining-reviews/) - [kidz](https://sterlingrosellc.com/tag/kidz/) - [kids](https://sterlingrosellc.com/tag/kids/) - [Edge](https://sterlingrosellc.com/tag/edge/) - [Safari](https://sterlingrosellc.com/tag/safari/) - [firefox](https://sterlingrosellc.com/tag/firefox/) - [opera](https://sterlingrosellc.com/tag/opera/) - [vendor compliance](https://sterlingrosellc.com/tag/vendor-compliance/) - [two-factor authentication](https://sterlingrosellc.com/tag/two-factor-authentication/) - [browser upgrade](https://sterlingrosellc.com/tag/browser-upgrade/) - [ransonware](https://sterlingrosellc.com/tag/ransonware/) - [data pirates](https://sterlingrosellc.com/tag/data-pirates/) - [cybersecurity](https://sterlingrosellc.com/tag/cybersecurity/) - [photos](https://sterlingrosellc.com/tag/photos/) - [memories](https://sterlingrosellc.com/tag/memories/) - [travel](https://sterlingrosellc.com/tag/travel/) - [connected or not](https://sterlingrosellc.com/tag/connected-or-not/) - [travel safety](https://sterlingrosellc.com/tag/travel-safety/) - [electronic payments](https://sterlingrosellc.com/tag/electronic-payments/) - [smart phone](https://sterlingrosellc.com/tag/smart-phone/) - [iphone7](https://sterlingrosellc.com/tag/iphone7/) - [cyber security](https://sterlingrosellc.com/tag/cyber-security/) - [weather emergecny](https://sterlingrosellc.com/tag/weather-emergecny/) - [WEA](https://sterlingrosellc.com/tag/wea/) - [natural disaster](https://sterlingrosellc.com/tag/natural-disaster/) - [Google public alerts](https://sterlingrosellc.com/tag/google-public-alerts/) - [twitter alerts](https://sterlingrosellc.com/tag/twitter-alerts/) - [spoof](https://sterlingrosellc.com/tag/spoof/) - [scam](https://sterlingrosellc.com/tag/scam/) - [wikileaks](https://sterlingrosellc.com/tag/wikileaks/) - [data protection](https://sterlingrosellc.com/tag/data-protection/) - [webcam](https://sterlingrosellc.com/tag/webcam/) - [hijack](https://sterlingrosellc.com/tag/hijack/) - [electronic monitoring](https://sterlingrosellc.com/tag/electronic-monitoring/) - [iPhone 7](https://sterlingrosellc.com/tag/iphone-7/) - [headphone jack](https://sterlingrosellc.com/tag/headphone-jack/) - [product evolution](https://sterlingrosellc.com/tag/product-evolution/) - [new technology](https://sterlingrosellc.com/tag/new-technology/) - [money](https://sterlingrosellc.com/tag/money/) - [identitiy theft](https://sterlingrosellc.com/tag/identitiy-theft/) - [information theft](https://sterlingrosellc.com/tag/information-theft/) - [phishing](https://sterlingrosellc.com/tag/phishing/) - [spam](https://sterlingrosellc.com/tag/spam/) - [uce](https://sterlingrosellc.com/tag/uce/) - [hack](https://sterlingrosellc.com/tag/hack/) - [slow computer](https://sterlingrosellc.com/tag/slow-computer/) - [diagnostics](https://sterlingrosellc.com/tag/diagnostics/) - [DDoS](https://sterlingrosellc.com/tag/ddos/) - [internet breakdown](https://sterlingrosellc.com/tag/internet-breakdown/) - [website safety](https://sterlingrosellc.com/tag/website-safety/) - [default password](https://sterlingrosellc.com/tag/default-password/) - [connected appliance](https://sterlingrosellc.com/tag/connected-appliance/) - [MacBook Pro](https://sterlingrosellc.com/tag/macbook-pro/) - [Surface Studio](https://sterlingrosellc.com/tag/surface-studio/) - [fraud](https://sterlingrosellc.com/tag/fraud/) - [hostageware](https://sterlingrosellc.com/tag/hostageware/) - [home automationm](https://sterlingrosellc.com/tag/home-automationm/) - [AI](https://sterlingrosellc.com/tag/ai/) - [connected home](https://sterlingrosellc.com/tag/connected-home/) - [network speeds](https://sterlingrosellc.com/tag/network-speeds/) - [wired](https://sterlingrosellc.com/tag/wired/) - [remote devices](https://sterlingrosellc.com/tag/remote-devices/) - [Lightning Adapter](https://sterlingrosellc.com/tag/lightning-adapter/) - [lightning-to-usb camera adapter](https://sterlingrosellc.com/tag/lightning-to-usb-camera-adapter/) - [micro USB](https://sterlingrosellc.com/tag/micro-usb/) - [trojan](https://sterlingrosellc.com/tag/trojan/) - [compromised](https://sterlingrosellc.com/tag/compromised/) - [ecards](https://sterlingrosellc.com/tag/ecards/) - [facetime](https://sterlingrosellc.com/tag/facetime/) - [videoconferencing](https://sterlingrosellc.com/tag/videoconferencing/) - [facebook](https://sterlingrosellc.com/tag/facebook/) - [linkedin](https://sterlingrosellc.com/tag/linkedin/) - [social](https://sterlingrosellc.com/tag/social/) - [snail mail](https://sterlingrosellc.com/tag/snail-mail/) - [greeting cards](https://sterlingrosellc.com/tag/greeting-cards/) - [quality](https://sterlingrosellc.com/tag/quality/) - [brand name](https://sterlingrosellc.com/tag/brand-name/) - [hardware failure](https://sterlingrosellc.com/tag/hardware-failure/) - [connected homes](https://sterlingrosellc.com/tag/connected-homes/) - [connected cares](https://sterlingrosellc.com/tag/connected-cares/) - [safety](https://sterlingrosellc.com/tag/safety/) - [day care](https://sterlingrosellc.com/tag/day-care/) - [hang-up](https://sterlingrosellc.com/tag/hang-up/) - [pay attention](https://sterlingrosellc.com/tag/pay-attention/) - [family first](https://sterlingrosellc.com/tag/family-first/) - [misplaced priorities](https://sterlingrosellc.com/tag/misplaced-priorities/) - [robo calls](https://sterlingrosellc.com/tag/robo-calls/) - [FCC](https://sterlingrosellc.com/tag/fcc/) - [CTIA](https://sterlingrosellc.com/tag/ctia/) - [mobile apps](https://sterlingrosellc.com/tag/mobile-apps/) - [mobile phones](https://sterlingrosellc.com/tag/mobile-phones/) - [Galaxy S8](https://sterlingrosellc.com/tag/galaxy-s8/) - [iPhone 8](https://sterlingrosellc.com/tag/iphone-8/) - [navigation](https://sterlingrosellc.com/tag/navigation/) - [airport information](https://sterlingrosellc.com/tag/airport-information/) - [flying](https://sterlingrosellc.com/tag/flying/) - [frequent flyer](https://sterlingrosellc.com/tag/frequent-flyer/) - [gate information](https://sterlingrosellc.com/tag/gate-information/) - [Kayak](https://sterlingrosellc.com/tag/kayak/) - [GateGuru](https://sterlingrosellc.com/tag/gateguru/) - [TripIt](https://sterlingrosellc.com/tag/tripit/) - [App in the Air](https://sterlingrosellc.com/tag/app-in-the-air/) - [MyTSA](https://sterlingrosellc.com/tag/mytsa/) - [Mobile Passport](https://sterlingrosellc.com/tag/mobile-passport/) - [PreCheck®](https://sterlingrosellc.com/tag/precheck/) - [LiveATC.net](https://sterlingrosellc.com/tag/liveatc-net/) - [AirGrub](https://sterlingrosellc.com/tag/airgrub/) - [Verizon](https://sterlingrosellc.com/tag/verizon/) - [email](https://sterlingrosellc.com/tag/email/) - [Outllook](https://sterlingrosellc.com/tag/outllook/) - [Google](https://sterlingrosellc.com/tag/google/) - [email options](https://sterlingrosellc.com/tag/email-options/) - [SonicWall](https://sterlingrosellc.com/tag/sonicwall/) - [exploit](https://sterlingrosellc.com/tag/exploit/) - [ssl](https://sterlingrosellc.com/tag/ssl/) - [ttl](https://sterlingrosellc.com/tag/ttl/) - [exploits](https://sterlingrosellc.com/tag/exploits/) - [GRID](https://sterlingrosellc.com/tag/grid/) - [solid-state drive](https://sterlingrosellc.com/tag/solid-state-drive/) - [faster drive](https://sterlingrosellc.com/tag/faster-drive/) - [fast internet](https://sterlingrosellc.com/tag/fast-internet/) - [gigabit internet](https://sterlingrosellc.com/tag/gigabit-internet/) - [high speed network](https://sterlingrosellc.com/tag/high-speed-network/) - [netflix](https://sterlingrosellc.com/tag/netflix/) - [steaming](https://sterlingrosellc.com/tag/steaming/) - [ultra hd](https://sterlingrosellc.com/tag/ultra-hd/) - [on demand](https://sterlingrosellc.com/tag/on-demand/) - [router hack](https://sterlingrosellc.com/tag/router-hack/) - [misfortune cookie](https://sterlingrosellc.com/tag/misfortune-cookie/) - [MC](https://sterlingrosellc.com/tag/mc/) - [smarphone](https://sterlingrosellc.com/tag/smarphone/) - [agmented reality](https://sterlingrosellc.com/tag/agmented-reality/) - [AR](https://sterlingrosellc.com/tag/ar/) - [galaxy](https://sterlingrosellc.com/tag/galaxy/) - [wireless](https://sterlingrosellc.com/tag/wireless/) - [mobile device](https://sterlingrosellc.com/tag/mobile-device/) - [inflight entertainment](https://sterlingrosellc.com/tag/inflight-entertainment/) - [vacation](https://sterlingrosellc.com/tag/vacation/) - [public hotspots](https://sterlingrosellc.com/tag/public-hotspots/) - [legacy support](https://sterlingrosellc.com/tag/legacy-support/) - [Toshiba telephone systems](https://sterlingrosellc.com/tag/toshiba-telephone-systems/) - [obsolete](https://sterlingrosellc.com/tag/obsolete/) - [security patches](https://sterlingrosellc.com/tag/security-patches/) - [up-to-date firmware](https://sterlingrosellc.com/tag/up-to-date-firmware/) - [outage](https://sterlingrosellc.com/tag/outage/) - [nonfault tolerant](https://sterlingrosellc.com/tag/nonfault-tolerant/) - [cancelled flights](https://sterlingrosellc.com/tag/cancelled-flights/) - [crippled](https://sterlingrosellc.com/tag/crippled/) - [pulling the plug](https://sterlingrosellc.com/tag/pulling-the-plug/) - [conractor error](https://sterlingrosellc.com/tag/conractor-error/) - [BA](https://sterlingrosellc.com/tag/ba/) - [Gatwick](https://sterlingrosellc.com/tag/gatwick/) - [Heathrow](https://sterlingrosellc.com/tag/heathrow/) - [Ffight delays](https://sterlingrosellc.com/tag/ffight-delays/) - [homePOD](https://sterlingrosellc.com/tag/homepod/) - [watchOS](https://sterlingrosellc.com/tag/watchos/) - [Google Home](https://sterlingrosellc.com/tag/google-home/) - [Amazon Echo](https://sterlingrosellc.com/tag/amazon-echo/) - [iOS11](https://sterlingrosellc.com/tag/ios11/) - [High Sierra](https://sterlingrosellc.com/tag/high-sierra/) - [Apple TV](https://sterlingrosellc.com/tag/apple-tv/) - [iMac](https://sterlingrosellc.com/tag/imac/) - [Amazon Video](https://sterlingrosellc.com/tag/amazon-video/) - [cyberbullying. intimidation](https://sterlingrosellc.com/tag/cyberbullying-intimidation/) - [threatening](https://sterlingrosellc.com/tag/threatening/) - [infrastructure](https://sterlingrosellc.com/tag/infrastructure/) - [connection choices](https://sterlingrosellc.com/tag/connection-choices/) - [security audit](https://sterlingrosellc.com/tag/security-audit/) - [homegrown it expert](https://sterlingrosellc.com/tag/homegrown-it-expert/) - [it pro](https://sterlingrosellc.com/tag/it-pro/) - [backup and sync](https://sterlingrosellc.com/tag/backup-and-sync/) - [update](https://sterlingrosellc.com/tag/update/) - [global entry](https://sterlingrosellc.com/tag/global-entry/) - [nexus](https://sterlingrosellc.com/tag/nexus/) - [sentri](https://sterlingrosellc.com/tag/sentri/) - [fast](https://sterlingrosellc.com/tag/fast/) - [homeland security](https://sterlingrosellc.com/tag/homeland-security/) - [OpenBSD](https://sterlingrosellc.com/tag/openbsd/) - [Linix](https://sterlingrosellc.com/tag/linix/) - [net neutrality](https://sterlingrosellc.com/tag/net-neutrality/) - [fairness](https://sterlingrosellc.com/tag/fairness/) - [level playing field](https://sterlingrosellc.com/tag/level-playing-field/) - [internet acces](https://sterlingrosellc.com/tag/internet-acces/) - [Amazon](https://sterlingrosellc.com/tag/amazon/) - [Mozilla](https://sterlingrosellc.com/tag/mozilla/) - [Firefox Quantum](https://sterlingrosellc.com/tag/firefox-quantum/) - [infotainment](https://sterlingrosellc.com/tag/infotainment/) - [in-car electronics](https://sterlingrosellc.com/tag/in-car-electronics/) - [navigation system](https://sterlingrosellc.com/tag/navigation-system/) - [Apple CarPlay](https://sterlingrosellc.com/tag/apple-carplay/) - [Android Auto](https://sterlingrosellc.com/tag/android-auto/) - [Waze](https://sterlingrosellc.com/tag/waze/) - [Google Maps](https://sterlingrosellc.com/tag/google-maps/) - [Apple Maps](https://sterlingrosellc.com/tag/apple-maps/) - [security cameras. IoT](https://sterlingrosellc.com/tag/security-cameras-iot/) - [Surveillance](https://sterlingrosellc.com/tag/surveillance/) - [email hacked](https://sterlingrosellc.com/tag/email-hacked/) - [Streaming services](https://sterlingrosellc.com/tag/streaming-services/) - [Hulu](https://sterlingrosellc.com/tag/hulu/) - [Amazon Prime](https://sterlingrosellc.com/tag/amazon-prime/) - [5G](https://sterlingrosellc.com/tag/5g/) - [autonomous vehicles](https://sterlingrosellc.com/tag/autonomous-vehicles/) - [Bigsby](https://sterlingrosellc.com/tag/bigsby/) - [Alexa](https://sterlingrosellc.com/tag/alexa/) - [In-car systems](https://sterlingrosellc.com/tag/in-car-systems/) - [Panasonic](https://sterlingrosellc.com/tag/panasonic/) - [Sony](https://sterlingrosellc.com/tag/sony/) - [spectre](https://sterlingrosellc.com/tag/spectre/) - [meltdown](https://sterlingrosellc.com/tag/meltdown/) - [intel](https://sterlingrosellc.com/tag/intel/) - [chromebook](https://sterlingrosellc.com/tag/chromebook/) - [cybercesurity](https://sterlingrosellc.com/tag/cybercesurity/) - [operating systems](https://sterlingrosellc.com/tag/operating-systems/) - [applications](https://sterlingrosellc.com/tag/applications/) - [firmware](https://sterlingrosellc.com/tag/firmware/) - [browsers](https://sterlingrosellc.com/tag/browsers/) - [antivirus protection](https://sterlingrosellc.com/tag/antivirus-protection/) - [tax season](https://sterlingrosellc.com/tag/tax-season/) - [irs](https://sterlingrosellc.com/tag/irs/) - [back taxes](https://sterlingrosellc.com/tag/back-taxes/) - [data breach](https://sterlingrosellc.com/tag/data-breach/) - [online security](https://sterlingrosellc.com/tag/online-security/) - [scams](https://sterlingrosellc.com/tag/scams/) - [email scams](https://sterlingrosellc.com/tag/email-scams/) - [equifax](https://sterlingrosellc.com/tag/equifax/) - [chbersecurity](https://sterlingrosellc.com/tag/chbersecurity/) - [public wifi](https://sterlingrosellc.com/tag/public-wifi/) - [cybercrime. cybersecurity](https://sterlingrosellc.com/tag/cybercrime-cybersecurity/) - [managing storage](https://sterlingrosellc.com/tag/managing-storage/) - [Droid](https://sterlingrosellc.com/tag/droid/) - [Samsung Galaxy](https://sterlingrosellc.com/tag/samsung-galaxy/) - [spamming](https://sterlingrosellc.com/tag/spamming/) - [free apps](https://sterlingrosellc.com/tag/free-apps/) - [secure sites](https://sterlingrosellc.com/tag/secure-sites/) - [https:](https://sterlingrosellc.com/tag/https/) - [Google Photos](https://sterlingrosellc.com/tag/google-photos/) - [phone support](https://sterlingrosellc.com/tag/phone-support/) - [customer service](https://sterlingrosellc.com/tag/customer-service/) - [emergency support](https://sterlingrosellc.com/tag/emergency-support/) - [urgent support](https://sterlingrosellc.com/tag/urgent-support/) - [IaaS](https://sterlingrosellc.com/tag/iaas/) - [IT Support](https://sterlingrosellc.com/tag/it-support/) - [hardware](https://sterlingrosellc.com/tag/hardware/) - [software](https://sterlingrosellc.com/tag/software/) - [Azure AD Conditional Access](https://sterlingrosellc.com/tag/azure-ad-conditional-access/) - [password-less](https://sterlingrosellc.com/tag/password-less/) - [biometrics](https://sterlingrosellc.com/tag/biometrics/) - [hardware tokens](https://sterlingrosellc.com/tag/hardware-tokens/) - [multi-factor authentication](https://sterlingrosellc.com/tag/multi-factor-authentication/) - [MFA](https://sterlingrosellc.com/tag/mfa/) - [one-time codes](https://sterlingrosellc.com/tag/one-time-codes/) - [dual-band](https://sterlingrosellc.com/tag/dual-band/) - [triple-band](https://sterlingrosellc.com/tag/triple-band/) - [home office](https://sterlingrosellc.com/tag/home-office/) - [small office](https://sterlingrosellc.com/tag/small-office/) - [Wi-Fi connectivity](https://sterlingrosellc.com/tag/wi-fi-connectivity/) - [ac router](https://sterlingrosellc.com/tag/ac-router/) - [business-grade VPN](https://sterlingrosellc.com/tag/business-grade-vpn/) - [WAN redundancy](https://sterlingrosellc.com/tag/wan-redundancy/) - [scalability](https://sterlingrosellc.com/tag/scalability/) - [wifi performance](https://sterlingrosellc.com/tag/wifi-performance/) - [social engineering](https://sterlingrosellc.com/tag/social-engineering/) - [credential compromise](https://sterlingrosellc.com/tag/credential-compromise/) - [web attacks](https://sterlingrosellc.com/tag/web-attacks/) - [DevOps](https://sterlingrosellc.com/tag/devops/) - [O365](https://sterlingrosellc.com/tag/o365/) - [Azure](https://sterlingrosellc.com/tag/azure/) - [quickbooks](https://sterlingrosellc.com/tag/quickbooks/) - [data distribution](https://sterlingrosellc.com/tag/data-distribution/) - [cellular](https://sterlingrosellc.com/tag/cellular/) - [EFF](https://sterlingrosellc.com/tag/eff/) - [two factor authentication](https://sterlingrosellc.com/tag/two-factor-authentication-2/) - [2FA](https://sterlingrosellc.com/tag/2fa/) - [SS7](https://sterlingrosellc.com/tag/ss7/) - [GSM](https://sterlingrosellc.com/tag/gsm/) - [GB connection](https://sterlingrosellc.com/tag/gb-connection/) - [network switch](https://sterlingrosellc.com/tag/network-switch/) - [wired network](https://sterlingrosellc.com/tag/wired-network/) - [wifi booster](https://sterlingrosellc.com/tag/wifi-booster/) - [10/100/1000 switch](https://sterlingrosellc.com/tag/10-100-1000-switch/) - [wiring](https://sterlingrosellc.com/tag/wiring/) - [network performance](https://sterlingrosellc.com/tag/network-performance/) - [password manager](https://sterlingrosellc.com/tag/password-manager/) - [passphrase](https://sterlingrosellc.com/tag/passphrase/) - [random password](https://sterlingrosellc.com/tag/random-password/) - [dashlane](https://sterlingrosellc.com/tag/dashlane/) - [lastpass](https://sterlingrosellc.com/tag/lastpass/) - [1password](https://sterlingrosellc.com/tag/1password/) - [bug](https://sterlingrosellc.com/tag/bug/) - [SSO](https://sterlingrosellc.com/tag/sso/) - [updates](https://sterlingrosellc.com/tag/updates/) - [IT](https://sterlingrosellc.com/tag/it/) - [video doorbell](https://sterlingrosellc.com/tag/video-doorbell/) - [chip shortage](https://sterlingrosellc.com/tag/chip-shortage/) - [email rules](https://sterlingrosellc.com/tag/email-rules/) - [email hack](https://sterlingrosellc.com/tag/email-hack/) - [data secutiry](https://sterlingrosellc.com/tag/data-secutiry/) - [apple tv+](https://sterlingrosellc.com/tag/apple-tv-2/) - [smart tv](https://sterlingrosellc.com/tag/smart-tv/) - [roku](https://sterlingrosellc.com/tag/roku/) - [HBO](https://sterlingrosellc.com/tag/hbo/) - [Showtime](https://sterlingrosellc.com/tag/showtime/) - [cable tv](https://sterlingrosellc.com/tag/cable-tv/) - [robocalls](https://sterlingrosellc.com/tag/robocalls/) - [namorobo](https://sterlingrosellc.com/tag/namorobo/) - [nomorobo](https://sterlingrosellc.com/tag/nomorobo/) - [telephone scammers](https://sterlingrosellc.com/tag/telephone-scammers/) - [do not call list](https://sterlingrosellc.com/tag/do-not-call-list/) - [jolly roger telephone](https://sterlingrosellc.com/tag/jolly-roger-telephone/) - [kohls](https://sterlingrosellc.com/tag/kohls/) - [retail dive](https://sterlingrosellc.com/tag/retail-dive/) - [klarna](https://sterlingrosellc.com/tag/klarna/) - [returns](https://sterlingrosellc.com/tag/returns/) - [whole foods](https://sterlingrosellc.com/tag/whole-foods/) - [cashless retail store](https://sterlingrosellc.com/tag/cashless-retail-store/) - [trade war](https://sterlingrosellc.com/tag/trade-war/) - [mileiq](https://sterlingrosellc.com/tag/mileiq/) - [windows hello](https://sterlingrosellc.com/tag/windows-hello/) - [fido](https://sterlingrosellc.com/tag/fido/) - [passive passwords](https://sterlingrosellc.com/tag/passive-passwords/) - [tsl](https://sterlingrosellc.com/tag/tsl/) - [Symantec](https://sterlingrosellc.com/tag/symantec/) - [fbi](https://sterlingrosellc.com/tag/fbi/) - [cost of ownership](https://sterlingrosellc.com/tag/cost-of-ownership/) - [tco](https://sterlingrosellc.com/tag/tco/) - [online storage](https://sterlingrosellc.com/tag/online-storage/) - [voicemail](https://sterlingrosellc.com/tag/voicemail/) - [big data](https://sterlingrosellc.com/tag/big-data/) - [competition](https://sterlingrosellc.com/tag/competition/) - [doj](https://sterlingrosellc.com/tag/doj/) - [prime day](https://sterlingrosellc.com/tag/prime-day/) - [legal](https://sterlingrosellc.com/tag/legal/) - [genius bar](https://sterlingrosellc.com/tag/genius-bar/) - [streaming](https://sterlingrosellc.com/tag/streaming/) - [disney+](https://sterlingrosellc.com/tag/disney/) - [espn+](https://sterlingrosellc.com/tag/espn/) - [triple play](https://sterlingrosellc.com/tag/triple-play/) - [video content](https://sterlingrosellc.com/tag/video-content/) - [iPhone 11 Pro](https://sterlingrosellc.com/tag/iphone-11-pro/) - [iPhone 11](https://sterlingrosellc.com/tag/iphone-11/) - [Iphone X](https://sterlingrosellc.com/tag/iphone-x/) - [iPhone XR](https://sterlingrosellc.com/tag/iphone-xr/) - [Ultra Wide](https://sterlingrosellc.com/tag/ultra-wide/) - [Wide](https://sterlingrosellc.com/tag/wide/) - [Telephoto](https://sterlingrosellc.com/tag/telephoto/) - [DSLR](https://sterlingrosellc.com/tag/dslr/) - [AudioZoom](https://sterlingrosellc.com/tag/audiozoom/) - [iPhone Pro Max](https://sterlingrosellc.com/tag/iphone-pro-max/) - [slofies](https://sterlingrosellc.com/tag/slofies/) - [terms and conditions](https://sterlingrosellc.com/tag/terms-and-conditions/) - [google business services](https://sterlingrosellc.com/tag/google-business-services/) - [beaons](https://sterlingrosellc.com/tag/beaons/) - [iOS13](https://sterlingrosellc.com/tag/ios13/) - [apps](https://sterlingrosellc.com/tag/apps/) - [location](https://sterlingrosellc.com/tag/location/) - [password managers](https://sterlingrosellc.com/tag/password-managers/) - [gps](https://sterlingrosellc.com/tag/gps/) - [microsoft word](https://sterlingrosellc.com/tag/microsoft-word/) - [Excel](https://sterlingrosellc.com/tag/excel/) - [project cortex](https://sterlingrosellc.com/tag/project-cortex/) - [project silica](https://sterlingrosellc.com/tag/project-silica/) - [secure password](https://sterlingrosellc.com/tag/secure-password/) - [best practices](https://sterlingrosellc.com/tag/best-practices/) - [wifi 6](https://sterlingrosellc.com/tag/wifi-6/) - [password](https://sterlingrosellc.com/tag/password/) - [NIST](https://sterlingrosellc.com/tag/nist/) - [vitals monitor](https://sterlingrosellc.com/tag/vitals-monitor/) - [fitbit](https://sterlingrosellc.com/tag/fitbit/) - [electronic health records](https://sterlingrosellc.com/tag/electronic-health-records/) - [outlook.com](https://sterlingrosellc.com/tag/outlook-com/) - [Fastmail](https://sterlingrosellc.com/tag/fastmail/) - [ProtomMail](https://sterlingrosellc.com/tag/protommail/) - [Website DNS](https://sterlingrosellc.com/tag/website-dns/) - [DIY](https://sterlingrosellc.com/tag/diy/) - [hacker](https://sterlingrosellc.com/tag/hacker/) - [defualt password](https://sterlingrosellc.com/tag/defualt-password/) - [coronavirus](https://sterlingrosellc.com/tag/coronavirus/) - [disinfecting](https://sterlingrosellc.com/tag/disinfecting/) - [clorox](https://sterlingrosellc.com/tag/clorox/) - [mouse](https://sterlingrosellc.com/tag/mouse/) - [keyboard](https://sterlingrosellc.com/tag/keyboard/) - [cleaning your computer](https://sterlingrosellc.com/tag/cleaning-your-computer/) - [travel ban](https://sterlingrosellc.com/tag/travel-ban/) - [factory closing](https://sterlingrosellc.com/tag/factory-closing/) - [Foxconn](https://sterlingrosellc.com/tag/foxconn/) - [remote work](https://sterlingrosellc.com/tag/remote-work/) - [COVID-19](https://sterlingrosellc.com/tag/covid-19/) - [internet safety](https://sterlingrosellc.com/tag/internet-safety/) - [work from home](https://sterlingrosellc.com/tag/work-from-home/) - [public health crisis](https://sterlingrosellc.com/tag/public-health-crisis/) - [vpn](https://sterlingrosellc.com/tag/vpn/) - [cloud server](https://sterlingrosellc.com/tag/cloud-server/) - [remote desktop](https://sterlingrosellc.com/tag/remote-desktop/) - [cable internet](https://sterlingrosellc.com/tag/cable-internet/) - [remote leanring](https://sterlingrosellc.com/tag/remote-leanring/) - [ESPN](https://sterlingrosellc.com/tag/espn-2/) - [CNN](https://sterlingrosellc.com/tag/cnn/) - [Satellite TV](https://sterlingrosellc.com/tag/satellite-tv/) - [YouTube](https://sterlingrosellc.com/tag/youtube/) - [Fubo](https://sterlingrosellc.com/tag/fubo/) - [click bait](https://sterlingrosellc.com/tag/click-bait/) - [credit card fraud](https://sterlingrosellc.com/tag/credit-card-fraud/) - [online bargain](https://sterlingrosellc.com/tag/online-bargain/) - [consumer protection](https://sterlingrosellc.com/tag/consumer-protection/) - [AMD](https://sterlingrosellc.com/tag/amd/) - [iphone 12](https://sterlingrosellc.com/tag/iphone-12/) - [initernet coverage](https://sterlingrosellc.com/tag/initernet-coverage/) - [mesh wifi](https://sterlingrosellc.com/tag/mesh-wifi/) - [authentication app](https://sterlingrosellc.com/tag/authentication-app/) - [battery backup](https://sterlingrosellc.com/tag/battery-backup/) - [avr](https://sterlingrosellc.com/tag/avr/) - [hidden costs](https://sterlingrosellc.com/tag/hidden-costs/) - [nest](https://sterlingrosellc.com/tag/nest/) - [hub. chromecast](https://sterlingrosellc.com/tag/hub-chromecast/) - [network overload](https://sterlingrosellc.com/tag/network-overload/) - [PC](https://sterlingrosellc.com/tag/pc/) - [migration](https://sterlingrosellc.com/tag/migration/) - [TV](https://sterlingrosellc.com/tag/tv/) - [xfinity](https://sterlingrosellc.com/tag/xfinity/) - [fios](https://sterlingrosellc.com/tag/fios/) - [Altice](https://sterlingrosellc.com/tag/altice/) - [microsoft teams](https://sterlingrosellc.com/tag/microsoft-teams/) - [SharePoint](https://sterlingrosellc.com/tag/sharepoint/) - [iOS14](https://sterlingrosellc.com/tag/ios14/) - [disinformation](https://sterlingrosellc.com/tag/disinformation/) - [nisinformation](https://sterlingrosellc.com/tag/nisinformation/) - [malinformarion](https://sterlingrosellc.com/tag/malinformarion/) - [Politifact](https://sterlingrosellc.com/tag/politifact/) - [Facts Check](https://sterlingrosellc.com/tag/facts-check/) - [Snopes](https://sterlingrosellc.com/tag/snopes/) - [propaganda](https://sterlingrosellc.com/tag/propaganda/) - [conspiracy theories](https://sterlingrosellc.com/tag/conspiracy-theories/) - [rumors](https://sterlingrosellc.com/tag/rumors/) - [vote online](https://sterlingrosellc.com/tag/vote-online/) - [election](https://sterlingrosellc.com/tag/election/) - [financial security](https://sterlingrosellc.com/tag/financial-security/) - [online banking](https://sterlingrosellc.com/tag/online-banking/) - [las vegas](https://sterlingrosellc.com/tag/las-vegas/) - [holiday shopping](https://sterlingrosellc.com/tag/holiday-shopping/) - [christmas](https://sterlingrosellc.com/tag/christmas/) - [ups](https://sterlingrosellc.com/tag/ups/) - [fedex](https://sterlingrosellc.com/tag/fedex/) - [usps](https://sterlingrosellc.com/tag/usps/) - [app tracking](https://sterlingrosellc.com/tag/app-tracking/) - [permission](https://sterlingrosellc.com/tag/permission/) - [keychain](https://sterlingrosellc.com/tag/keychain/) - [facial recognition](https://sterlingrosellc.com/tag/facial-recognition/) - [face id](https://sterlingrosellc.com/tag/face-id/) - [face mask](https://sterlingrosellc.com/tag/face-mask/) - [built-in camera](https://sterlingrosellc.com/tag/built-in-camera/) - [plug & play](https://sterlingrosellc.com/tag/plug-play/) - [zoom](https://sterlingrosellc.com/tag/zoom/) - [elon musk](https://sterlingrosellc.com/tag/elon-musk/) - [hughesnet](https://sterlingrosellc.com/tag/hughesnet/) - [jeff bezos](https://sterlingrosellc.com/tag/jeff-bezos/) - [project julper](https://sterlingrosellc.com/tag/project-julper/) - [satellite-based internet](https://sterlingrosellc.com/tag/satellite-based-internet/) - [starlink](https://sterlingrosellc.com/tag/starlink/) - [viasoft](https://sterlingrosellc.com/tag/viasoft/) - [semiconductor shortage](https://sterlingrosellc.com/tag/semiconductor-shortage/) - [new car](https://sterlingrosellc.com/tag/new-car/) - [automotive communications technology](https://sterlingrosellc.com/tag/automotive-communications-technology/) - [carvana](https://sterlingrosellc.com/tag/carvana/) - [DMARC](https://sterlingrosellc.com/tag/dmarc/) - [DKIM](https://sterlingrosellc.com/tag/dkim/) - [email service provider](https://sterlingrosellc.com/tag/email-service-provider/) - [it expertise](https://sterlingrosellc.com/tag/it-expertise/) - [KISS](https://sterlingrosellc.com/tag/kiss/) - [Yahoo](https://sterlingrosellc.com/tag/yahoo/) - [information superhighway](https://sterlingrosellc.com/tag/information-superhighway/) - [fiberoptic](https://sterlingrosellc.com/tag/fiberoptic/) - [caution warning](https://sterlingrosellc.com/tag/caution-warning/) - [estate access](https://sterlingrosellc.com/tag/estate-access/) - [after death access](https://sterlingrosellc.com/tag/after-death-access/) - [wirecutter](https://sterlingrosellc.com/tag/wirecutter/) - [personal information](https://sterlingrosellc.com/tag/personal-information/) - [data linked to you](https://sterlingrosellc.com/tag/data-linked-to-you/) - [colonial pipeline](https://sterlingrosellc.com/tag/colonial-pipeline/) - [dell](https://sterlingrosellc.com/tag/dell/) - [long range planning](https://sterlingrosellc.com/tag/long-range-planning/) - [supply chain](https://sterlingrosellc.com/tag/supply-chain/) - [windows 11](https://sterlingrosellc.com/tag/windows-11/) - [new features](https://sterlingrosellc.com/tag/new-features/) - [bing](https://sterlingrosellc.com/tag/bing/) - [duckduckgo](https://sterlingrosellc.com/tag/duckduckgo/) - [eu rregulators](https://sterlingrosellc.com/tag/eu-rregulators/) - [antitrust](https://sterlingrosellc.com/tag/antitrust/) - [location services](https://sterlingrosellc.com/tag/location-services/) - [doctors appointment](https://sterlingrosellc.com/tag/doctors-appointment/) - [appointment reminders](https://sterlingrosellc.com/tag/appointment-reminders/) - [call center](https://sterlingrosellc.com/tag/call-center/) - [telemarketing](https://sterlingrosellc.com/tag/telemarketing/) - [caller id spoof](https://sterlingrosellc.com/tag/caller-id-spoof/) - [Logitech](https://sterlingrosellc.com/tag/logitech/) - [keyboards](https://sterlingrosellc.com/tag/keyboards/) - [fire stick](https://sterlingrosellc.com/tag/fire-stick/) - [chromecast](https://sterlingrosellc.com/tag/chromecast/) - [streaming devices](https://sterlingrosellc.com/tag/streaming-devices/) - [internet explorer](https://sterlingrosellc.com/tag/internet-explorer/) - [compatibility](https://sterlingrosellc.com/tag/compatibility/) - [registry hack](https://sterlingrosellc.com/tag/registry-hack/) - [hanukkah](https://sterlingrosellc.com/tag/hanukkah/) - [fake websites](https://sterlingrosellc.com/tag/fake-websites/) - [fake emails](https://sterlingrosellc.com/tag/fake-emails/) - [spam calls](https://sterlingrosellc.com/tag/spam-calls/) - [unsolicited calls](https://sterlingrosellc.com/tag/unsolicited-calls/) - [landline](https://sterlingrosellc.com/tag/landline/) - [cell phone](https://sterlingrosellc.com/tag/cell-phone/) - [answering machine](https://sterlingrosellc.com/tag/answering-machine/) - [voice mail](https://sterlingrosellc.com/tag/voice-mail/) - [caller id](https://sterlingrosellc.com/tag/caller-id/) - [gift cards](https://sterlingrosellc.com/tag/gift-cards/) - [account recovery](https://sterlingrosellc.com/tag/account-recovery/) - [instagram](https://sterlingrosellc.com/tag/instagram/) - [tiktoc](https://sterlingrosellc.com/tag/tiktoc/) - [at&t](https://sterlingrosellc.com/tag/att/) - [t-mobie](https://sterlingrosellc.com/tag/t-mobie/) - [UWB](https://sterlingrosellc.com/tag/uwb/) - [airtag](https://sterlingrosellc.com/tag/airtag/) - [5ge](https://sterlingrosellc.com/tag/5ge/) - [5g plus](https://sterlingrosellc.com/tag/5g-plus/) - [tech emergency](https://sterlingrosellc.com/tag/tech-emergency/) - [24/7](https://sterlingrosellc.com/tag/24-7/) - [after hours support](https://sterlingrosellc.com/tag/after-hours-support/) - [power users](https://sterlingrosellc.com/tag/power-users/) - [random passwords](https://sterlingrosellc.com/tag/random-passwords/) - [t-mobile](https://sterlingrosellc.com/tag/t-mobile/) - [lte](https://sterlingrosellc.com/tag/lte/) - [VoLTE](https://sterlingrosellc.com/tag/volte/) - [CDMA](https://sterlingrosellc.com/tag/cdma/) - [cricket](https://sterlingrosellc.com/tag/cricket/) - [boost](https://sterlingrosellc.com/tag/boost/) - [straight talk](https://sterlingrosellc.com/tag/straight-talk/) - [lifeline](https://sterlingrosellc.com/tag/lifeline/) - [Sprint](https://sterlingrosellc.com/tag/sprint/) - [FAA](https://sterlingrosellc.com/tag/faa/) - [C-Band](https://sterlingrosellc.com/tag/c-band/) - [airplane mode](https://sterlingrosellc.com/tag/airplane-mode/) - [security threats](https://sterlingrosellc.com/tag/security-threats/) - [ransomware](https://sterlingrosellc.com/tag/ransomware/) - [mobile phishing](https://sterlingrosellc.com/tag/mobile-phishing/) - [state-sponsored attacks](https://sterlingrosellc.com/tag/state-sponsored-attacks/) - [pacthes](https://sterlingrosellc.com/tag/pacthes/) - [antivirus software](https://sterlingrosellc.com/tag/antivirus-software/) - [jpg](https://sterlingrosellc.com/tag/jpg/) - [jpeg](https://sterlingrosellc.com/tag/jpeg/) - [heif](https://sterlingrosellc.com/tag/heif/) - [image files](https://sterlingrosellc.com/tag/image-files/) - [desktop](https://sterlingrosellc.com/tag/desktop/) - [universal control](https://sterlingrosellc.com/tag/universal-control/) - [ukraine](https://sterlingrosellc.com/tag/ukraine/) - [cyber warfare](https://sterlingrosellc.com/tag/cyber-warfare/) - [cyberweapons](https://sterlingrosellc.com/tag/cyberweapons/) - [ecosystem](https://sterlingrosellc.com/tag/ecosystem/) - [cyber attack](https://sterlingrosellc.com/tag/cyber-attack/) - [breach](https://sterlingrosellc.com/tag/breach/) - [hackers](https://sterlingrosellc.com/tag/hackers/) - [systems checkup](https://sterlingrosellc.com/tag/systems-checkup/) - [preventive maintenance](https://sterlingrosellc.com/tag/preventive-maintenance/) - [file explorer](https://sterlingrosellc.com/tag/file-explorer/) - [vacatiton](https://sterlingrosellc.com/tag/vacatiton/) - [summer weather](https://sterlingrosellc.com/tag/summer-weather/) - [electronics](https://sterlingrosellc.com/tag/electronics/) - [severe storms](https://sterlingrosellc.com/tag/severe-storms/) - [data backup](https://sterlingrosellc.com/tag/data-backup/) - [teams](https://sterlingrosellc.com/tag/teams/) - [teamviewer](https://sterlingrosellc.com/tag/teamviewer/) - [VoIP](https://sterlingrosellc.com/tag/voip/) - [whatsapp](https://sterlingrosellc.com/tag/whatsapp/) - [webex](https://sterlingrosellc.com/tag/webex/) - [cable box](https://sterlingrosellc.com/tag/cable-box/) - [set-top box](https://sterlingrosellc.com/tag/set-top-box/) - [computer](https://sterlingrosellc.com/tag/computer/) - [11th-generation](https://sterlingrosellc.com/tag/11th-generation/) - [12th=generation](https://sterlingrosellc.com/tag/12thgeneration/) - [cell phone video](https://sterlingrosellc.com/tag/cell-phone-video/) - [troubleshooting](https://sterlingrosellc.com/tag/troubleshooting/) - [error message](https://sterlingrosellc.com/tag/error-message/) - [iphone 14](https://sterlingrosellc.com/tag/iphone-14/) - [Air Pod Pro](https://sterlingrosellc.com/tag/air-pod-pro/) - [cybesecurity](https://sterlingrosellc.com/tag/cybesecurity/) - [msp](https://sterlingrosellc.com/tag/msp/) - [microsoft 365](https://sterlingrosellc.com/tag/microsoft-365/) - [PIN](https://sterlingrosellc.com/tag/pin/) - [last pass](https://sterlingrosellc.com/tag/last-pass/) - [password management](https://sterlingrosellc.com/tag/password-management/) - [passswrod](https://sterlingrosellc.com/tag/passswrod/) - [dahslane](https://sterlingrosellc.com/tag/dahslane/) - [secure passwords](https://sterlingrosellc.com/tag/secure-passwords/) - [password vault](https://sterlingrosellc.com/tag/password-vault/) - [cyberattack](https://sterlingrosellc.com/tag/cyberattack/) - [air travel](https://sterlingrosellc.com/tag/air-travel/) - [usb charging](https://sterlingrosellc.com/tag/usb-charging/) - [online reservations](https://sterlingrosellc.com/tag/online-reservations/) - [passwordless](https://sterlingrosellc.com/tag/passwordless/) - [NordPass](https://sterlingrosellc.com/tag/nordpass/) - [BitWarden](https://sterlingrosellc.com/tag/bitwarden/) - [one-time passcode](https://sterlingrosellc.com/tag/one-time-passcode/) - [otp](https://sterlingrosellc.com/tag/otp/) - [imessage](https://sterlingrosellc.com/tag/imessage/) - [advanced data protection](https://sterlingrosellc.com/tag/advanced-data-protection/) - [security keys](https://sterlingrosellc.com/tag/security-keys/) - [redundacies](https://sterlingrosellc.com/tag/redundacies/) - [emergency plan](https://sterlingrosellc.com/tag/emergency-plan/) - [defrag](https://sterlingrosellc.com/tag/defrag/) - [email security](https://sterlingrosellc.com/tag/email-security/) - [email filters](https://sterlingrosellc.com/tag/email-filters/) - [office space](https://sterlingrosellc.com/tag/office-space/) - [new office](https://sterlingrosellc.com/tag/new-office/) - [buildout](https://sterlingrosellc.com/tag/buildout/) - [inbox](https://sterlingrosellc.com/tag/inbox/) - [Outlook](https://sterlingrosellc.com/tag/outlook/) - [legacy hardware](https://sterlingrosellc.com/tag/legacy-hardware/) - [data recorvery](https://sterlingrosellc.com/tag/data-recorvery/) - [legacy software](https://sterlingrosellc.com/tag/legacy-software/) - [deep fake](https://sterlingrosellc.com/tag/deep-fake/) - [convergence](https://sterlingrosellc.com/tag/convergence/) - [login](https://sterlingrosellc.com/tag/login/) - [domain name](https://sterlingrosellc.com/tag/domain-name/) - [web hosting](https://sterlingrosellc.com/tag/web-hosting/) - [web developer](https://sterlingrosellc.com/tag/web-developer/) - [web designer](https://sterlingrosellc.com/tag/web-designer/) - [domain registration](https://sterlingrosellc.com/tag/domain-registration/) - [web-based apps](https://sterlingrosellc.com/tag/web-based-apps/) - [chat](https://sterlingrosellc.com/tag/chat/) - [voice](https://sterlingrosellc.com/tag/voice/) - [viva](https://sterlingrosellc.com/tag/viva/) - [micorsoft authenticator](https://sterlingrosellc.com/tag/micorsoft-authenticator/) - [computer specs](https://sterlingrosellc.com/tag/computer-specs/) - [hardware upgrade](https://sterlingrosellc.com/tag/hardware-upgrade/) - [Apple Vision Pro](https://sterlingrosellc.com/tag/apple-vision-pro/) - [VR](https://sterlingrosellc.com/tag/vr/) - [Nikon](https://sterlingrosellc.com/tag/nikon/) - [Canon](https://sterlingrosellc.com/tag/canon/) - [Olympus](https://sterlingrosellc.com/tag/olympus/) - [digital camera](https://sterlingrosellc.com/tag/digital-camera/) - [RAW](https://sterlingrosellc.com/tag/raw/) - [new device](https://sterlingrosellc.com/tag/new-device/) - [online access](https://sterlingrosellc.com/tag/online-access/) - [USB-C](https://sterlingrosellc.com/tag/usb-c/) - [device charging](https://sterlingrosellc.com/tag/device-charging/) - [QI](https://sterlingrosellc.com/tag/qi/) - [wirelss charging](https://sterlingrosellc.com/tag/wirelss-charging/) - [managing email](https://sterlingrosellc.com/tag/managing-email/) - [unsubscribe'](https://sterlingrosellc.com/tag/unsubscribe/) - [GM](https://sterlingrosellc.com/tag/gm/) - [EV](https://sterlingrosellc.com/tag/ev/) - [Google Automotive](https://sterlingrosellc.com/tag/google-automotive/) - [AAOS](https://sterlingrosellc.com/tag/aaos/) - [Google Automation Services](https://sterlingrosellc.com/tag/google-automation-services/) - [GAS](https://sterlingrosellc.com/tag/gas/) - [iPhone 15](https://sterlingrosellc.com/tag/iphone-15/) - [iPhone 15 Pro](https://sterlingrosellc.com/tag/iphone-15-pro/) - [a17 bionic](https://sterlingrosellc.com/tag/a17-bionic/) - [iPhone 15 Max](https://sterlingrosellc.com/tag/iphone-15-max/) - [Tesla](https://sterlingrosellc.com/tag/tesla/) - [breadcrumbs](https://sterlingrosellc.com/tag/breadcrumbs/) - [spotify](https://sterlingrosellc.com/tag/spotify/) - [data management](https://sterlingrosellc.com/tag/data-management/) - [text scam](https://sterlingrosellc.com/tag/text-scam/) - [bank fraud](https://sterlingrosellc.com/tag/bank-fraud/) - [maui fire](https://sterlingrosellc.com/tag/maui-fire/) - [warning systems](https://sterlingrosellc.com/tag/warning-systems/) - [alerting systems](https://sterlingrosellc.com/tag/alerting-systems/) - [emergency notification](https://sterlingrosellc.com/tag/emergency-notification/) - [disaster response](https://sterlingrosellc.com/tag/disaster-response/) - [emergency planning](https://sterlingrosellc.com/tag/emergency-planning/) - [cookies](https://sterlingrosellc.com/tag/cookies/) - [cyberstalkers](https://sterlingrosellc.com/tag/cyberstalkers/) - [weak password](https://sterlingrosellc.com/tag/weak-password/) - [strong password](https://sterlingrosellc.com/tag/strong-password/) - [sms](https://sterlingrosellc.com/tag/sms/) - [authenticator](https://sterlingrosellc.com/tag/authenticator/) - [spf](https://sterlingrosellc.com/tag/spf/) - [bulk sender](https://sterlingrosellc.com/tag/bulk-sender/) - [loyalty-based accounts](https://sterlingrosellc.com/tag/loyalty-based-accounts/) - [Hilton](https://sterlingrosellc.com/tag/hilton/) - [United Airlines](https://sterlingrosellc.com/tag/united-airlines/) - [email provider](https://sterlingrosellc.com/tag/email-provider/) - [Xxfinity](https://sterlingrosellc.com/tag/xxfinity/) - [medical](https://sterlingrosellc.com/tag/medical/) - [self-checkout](https://sterlingrosellc.com/tag/self-checkout/) - [chatbot](https://sterlingrosellc.com/tag/chatbot/) - [security cameras](https://sterlingrosellc.com/tag/security-cameras/) - [amia universal guidelines](https://sterlingrosellc.com/tag/amia-universal-guidelines/) - [patch day](https://sterlingrosellc.com/tag/patch-day/) - [windows mial](https://sterlingrosellc.com/tag/windows-mial/) - [new outlook](https://sterlingrosellc.com/tag/new-outlook/) - [web-based](https://sterlingrosellc.com/tag/web-based/) - [password sharing](https://sterlingrosellc.com/tag/password-sharing/) - [suicide](https://sterlingrosellc.com/tag/suicide/) - [depression](https://sterlingrosellc.com/tag/depression/) - [mental health](https://sterlingrosellc.com/tag/mental-health/) - [NAMI](https://sterlingrosellc.com/tag/nami/) - [boolean search](https://sterlingrosellc.com/tag/boolean-search/) - [quarantined messages](https://sterlingrosellc.com/tag/quarantined-messages/) - [mirosoft](https://sterlingrosellc.com/tag/mirosoft/) - [email attachment](https://sterlingrosellc.com/tag/email-attachment/) - [preview options](https://sterlingrosellc.com/tag/preview-options/) - [outlook 2024](https://sterlingrosellc.com/tag/outlook-2024/) - [OneDrive document library](https://sterlingrosellc.com/tag/onedrive-document-library/) - [shortcut](https://sterlingrosellc.com/tag/shortcut/) - [sync](https://sterlingrosellc.com/tag/sync/) - [coffee spill](https://sterlingrosellc.com/tag/coffee-spill/) - [damaged laptop](https://sterlingrosellc.com/tag/damaged-laptop/) - [emergency repair](https://sterlingrosellc.com/tag/emergency-repair/) - [holiday miracle](https://sterlingrosellc.com/tag/holiday-miracle/) - [liquid damaged](https://sterlingrosellc.com/tag/liquid-damaged/) - [nimble](https://sterlingrosellc.com/tag/nimble/) - [replacement](https://sterlingrosellc.com/tag/replacement/) - [tea spill](https://sterlingrosellc.com/tag/tea-spill/) - [it organization](https://sterlingrosellc.com/tag/it-organization/) - [personalized service](https://sterlingrosellc.com/tag/personalized-service/) - [personalizzed IT support](https://sterlingrosellc.com/tag/personalizzed-it-support/) - [Change Healthcare](https://sterlingrosellc.com/tag/change-healthcare/) - [UnitedHealth](https://sterlingrosellc.com/tag/unitedhealth/) - [ALPHV](https://sterlingrosellc.com/tag/alphv/)